Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Solar Energy Product Services

Powur

Reviews

This profile includes reviews for Powur's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Powur has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Powur

      2683 Via de la Valle # 321G Del Mar, CA 92014-1911

      BBB accredited business seal
    • Powur

      11575 E. LAKETOWNE DR Albertville, MN 55301

    Customer Review Ratings

    3.7/5 stars

    Average of 380 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromIsidoro T

      Date: 01/11/2025

      5 stars
      Best ************* I know, its transparency, customer service, established procedures and policies, project management, top quality products and equipment, and unmatched guarantees.
    • Review fromLuis C

      Date: 12/31/2024

      5 stars
      Acabo de Instalar mi segundo sistema solar con Powur en la nueva propiedad que tengo, en la anterior instale con Tesla pero decid hacerlo esta vez con Powur, su transparencia en los procesos, mejores garantas, ms ******* en los equipos tanto paneles y microinversores y los costos del sistema en general al igual que las alternativas de financiamiento e incentivos son muy superiores Muy agradecido del consultor (******* ******) tambin por su atenciones y profesionalismo
    • Review fromMadeline R

      Date: 12/31/2024

      5 stars
      El irme solar fue la mejor inversion y la compania Powur fue la desicion acertada muy buen servicio. Los recomiendo 200%
    • Review fromAngel S

      Date: 12/31/2024

      5 stars
      A consultant *** from powur came to my house, professionally reviewed our case, and showed a proposal that meets our needs in our house. I cannot thank you enough for our current new payment plan and control of our electric bill. In case you need the *** was named ******* from *******. -Thanks!
    • Review fromBenflor M

      Date: 12/28/2024

      5 stars
      So far so good but still waiting for the final inspection from the state. Hopefully it will be done soon so we can finally turn on our system. Our sales man is good to include the Powur personnel.
    • Review fromSunitha P

      Date: 12/28/2024

      5 stars
      really amazed the way they executed in such a short span of time with quality. they never missed the time and everything executed on time and excellent communication.****** always in touch with me and helping thro out the process
    • Review fromTERRY M

      Date: 12/27/2024

      5 stars
      Powur followed up throughout the process from initial scoping until the system was up and running. The company delivered our custom system and the upgraded energy levels as we had agreed upon. Our independent representative was very knowledgeable, totally professional and kept us informed from beginning to end. We've had zero problems and are 100% happy. Five ************ for sure!
    • Review fromLeoba M

      Date: 12/20/2024

      1 star

      Leoba M

      Date: 12/20/2024

      Powur, and their so-called sales representative ***** ******** in ******, are predatory and misguiding. The contract I signed in 2022 said my initial payment on my loan would not change if I made voluntary prepayments equal to 26% of the loan before the end of 18 months. ********, while selling me on the panels, told me I could receive a federal tax credit that would cover the 26% of the loan. He made it sound like it was a guarantee but it is in fact not. I reached out to him in the first two months after the panels were installed to ask how I could apply for the tax credit, only to find he had changed his phone number. After a month he showed up at my house with cash as payment for the fees to switch my power providers. After that he basically wiped his hands clean of my situation and told me to reach out to Powur or the financier. I'm now deep in debt with a loan of nearly ****** dollars and have no way to reduce or renegotiate the loan.The sales hook here was that I would save money on my energy bill, which I do, but at what cost? A very steep one.I feel hopeless and don't know who to turn to. I'm considering selling my house and cutting my losses but it breaks my heart.Shame on ***** ******** and shame on Powur for not making their business practices clear and for putting their customers in a hole they can't climb out of.

      Powur

      Date: 12/24/2024

      Hello, Thank you for bringing your Income Tax Credit concerns to our attention. At Powur, we prioritize maintaining open, honest communication throughout and after installation. We understand that there is some confusion surrounding the credit mentioned, and we'd like an opportunity to address your concerns. We ask that all tax-related questions be directed to a Certified Public Accountant. Should you have unrelated tax credit concerns, please do not hesitate to contact our Customer Success Team at your earliest convenience. We can be reached by email at *************************************** or by chat at **************************************. Respectfully, Powur Customer Success Team
    • Review fromRandy G

      Date: 12/17/2024

      5 stars
      The whole process was very easy to understand. Eveyone I came in contact with from Enphase were very professional.
    • Review fromAgela G

      Date: 12/17/2024

      5 stars
      Agradezco a ********* **** de la compaa Powur Solar Panel por un excelente servicio al explicar los beneficios al cambio de Energa Renovable lo cual empec a ver en mi siguientes facturas de $300 dlares lo vi bajar hasta resibi facturas $0 dlares lo recomiendo 100% gracias

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.