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Business Profile

Mailing Services

Stamps.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.14

Average of 363 Customer Reviews

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Review Details

  • Cynthia K

    Date: 03/21/2023

    They are quick and professional in their response to any questions you may have. They assisted in a question I had, and solved it.I would recommend Stamps.com for an office, or a small business.Thank you

  • Connie H

    Date: 03/21/2023

    Extremely helpful and professional. Products helped me start a new business and ship products with ease.

  • CH T

    Date: 03/17/2023

    They really satisfied me in every way so I should be happy.THANK YOU!THANK YOU!

  • chekasha h

    Date: 03/17/2023

    great convenient service that saves our company time and money LOVE IT. Being one of the first customers I must say this is a must have resource from Stamps.com

  • Amanda B

    Date: 03/16/2023

    I had issues and they were very quick and helpful to help me get our company back up and running!

  • Jessica R

    Date: 03/16/2023

    I was having problems printing stamps and called for help. ************ was very courteous, helpful, and thorough. Thank you, ****!

  • Tommie G

    Date: 03/15/2023

    I have been a satisfied user of ********************** for many years. The web version is easy and intuitive. Whenever I add or upgrade a printer, technical support is always able to resolve any issues with the alignment on envelopes; including during my call a few days ago.

  • Amy K

    Date: 03/14/2023

    Amy K

    Date: 03/14/2023

    We've used stamps.com for years and it's been a big time saver. Postage prints out quickly. An email is sent to recipients when the postage is printed so they can track orders without having to call us. Purchased the thermal printer from them and it's been used everyday for years with no problems. Their prices for labels are better than from the office stores. Highly recommend.

    Stamps.com

    Date: 03/15/2023

    Dear ***, Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs. If there is anything we can do to further assist you, please do not hesitate to contact us at *********************** We will do our best to meet your needs and respond to your inquiry within 24 business hours. We look forward to serving you for many years to come.Sincerely,******************* ************* Manager **********************

  • Judith W

    Date: 03/14/2023

    Judith W

    Date: 03/14/2023

    I wish I didn't have to buy an adapter to attach the scale to my MacBook Pro. That the only drawback. I can't use the service until I get the adapter. I had hoped in the years since I used the service that the technology had kept up.

    Stamps.com

    Date: 03/15/2023

    Dear ******, Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are sorry to hear that we were not able to meet your needs.If there is anything we can do to further assist you, please do not hesitate to contact us at *********************** We will do our best to meet your needs and respond to your inquiry within 24 business hours. Sincerely,******************* ************* Manager **********************

  • Kimberly W

    Date: 03/14/2023

    Kimberly W

    Date: 03/14/2023

    I have used Stamps.com since 2007! I have never had a situation come up that they didn't go above and beyond to fix. Just this week I had a printer issue, where I wound up with a misprint. It was going to cost me as much to send in the reprint as I'd be requesting as a refund! I called with my concern, and Stamps.com made it right, lickety-split! The agent was awesome, sympathetic to my issue, and we were off the phone in less than 5 minutes, including hold time!I would recommend this company to anyone. Personal or business, they get things moving!One suggestion I'd give, to avoid this issue, is for there to be a way to address certain misprint issues online. I know there are some options for electronic refunds, but they are limited, and it's hard to know what does and doesn't qualify. For example, maybe any transaction under $1, or maybe when something doesn't print at all and there is nothing to send back. Great Company!

    Stamps.com

    Date: 03/15/2023

    Dear ********, Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs. If there is anything we can do to further assist you, please do not hesitate to contact us at *********************** We will do our best to meet your needs and respond to your inquiry within 24 business hours. We look forward to serving you for many years to come.Sincerely,******************* ************* Manager **********************

Stamps.com is BBB Accredited.

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