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Business Profile

Mailing Services

Stamps.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.13

Average of 364 Customer Reviews

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Review Details

  • JWalker

    Date: 12/10/2022

    Stamps.com is convenient and easy to work with. Any issues? **************** responds immediately and personally, no generic replies. The small monthly charge is well paid for by the postage savings and convenience of never leaving my office.

  • Kathe G

    Date: 12/09/2022

    This service is so simple to use, and so convenient. I have been using it for 17 years now and have no intention of changing. It is easy to contact a representative if there is any issue (technical or otherwise) and they are all knowledgeable and efficient, although I have had few reasons to call. I absolutely love not having to go to the post office and wait in line. Overall, I am extremely satisfied.

  • Michele M

    Date: 12/09/2022

    Stamps.com is a Great value! Easy to use! Great customer service!

  • David D

    Date: 12/07/2022

    David D

    Date: 12/07/2022

    My new book came out and I found myself running to the *************************** service agent introduced me to Stamps.com. I registered and purchased basic equipment to get started. They called me a few days after the purchase to ensure I got it setup okay. I did need a little tech help. Within 30 minutes, I printed my first series of stamps. I like this service. The serve representative was respectful, knowledgeable, and solutions-oriented.

    Stamps.com

    Date: 12/09/2022

    Dear David,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Grayson B

    Date: 12/07/2022

    Grayson B

    Date: 12/07/2022

    Professional and always available to help handle any question, issues, or concerns I may have. Happy to be a customer and will stay with them as long as their standard for customer service remains as excellent as it has been.

    Stamps.com

    Date: 12/09/2022

    Dear Grayson,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager

  • Tamy D

    Date: 12/07/2022

    Tamy D

    Date: 12/07/2022

    Stamps.com was there when I had an error on printing stamps. They refunded the money to the account and I was able to reprint the stamps correctly. They are awesome

    Stamps.com

    Date: 12/09/2022

    Dear Tamy,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • M. H

    Date: 12/06/2022

    There when I need them, even if it means waiting on hold for a technician. They've been worth the wait.

  • Ken D

    Date: 12/06/2022

    Ken D

    Date: 12/06/2022

    This is a great way do do shipping and mailing without having to go stand in line at the post office. Have used it for years.

    Stamps.com

    Date: 12/07/2022

    Dear Kenneth,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Mary L

    Date: 12/06/2022

    Mary L

    Date: 12/06/2022

    WE DO NOT RECOMMEND STAMPS.COM!!! Our office uses stamps daily and we were looking at our options. I am completely disappointed in the billing process. Even if you set up an account to look at prices and the ability to compare prices and suddenly you're being charged $18/month for services that I called and cancelled plus I have email correspondence with the company stating they would cancel our account and issue a refund. Well, 2 months later and we are still being billed and they now only agree to issue a refund for one month of $17.99. The hassle of dealing with this for months and the "subscription fees" while trying to run a business is the prime reason we DO NOT RECOMMEND!

    Stamps.com

    Date: 12/07/2022

    Dear Mary,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are sorry to hear that we were not able to meet your needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at [email protected]. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    Sincerely,
    Ray Ortega
    Customer Care Manager
    Stamps.com

  • Norma W

    Date: 12/05/2022

    Norma W

    Date: 12/05/2022

    I've been a Stamps.com customer for a few years and love the convenience and **************** is always helpful when needed. I highly recommend them!

    Stamps.com

    Date: 12/07/2022

    Dear Norma,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

Stamps.com is BBB Accredited.

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