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Business Profile

Mailing Services

Stamps.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.13

Average of 364 Customer Reviews

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Review Details

  • Lisa C

    Date: 09/20/2022

    The service I received from the Stamps.com team was over the top amazing!

  • Charles B.

    Date: 09/19/2022

    Charles B.

    Date: 09/19/2022

    Stamps.com was very helpful in giving back the money that I was charged by my not properly closing the account out.

    Stamps.com

    Date: 09/20/2022

    Dear Charles,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Stephanie G

    Date: 09/16/2022

    Stephanie G

    Date: 09/16/2022

    As an office manager, I use Stamps.com frequently, and I am extremely please with this website! It is easily navigated, and if I have a question, they get back to me within one business day (usually within the SAME day!). When I've ordered supplies, I've received them in a timely manner. I highly recommend this company!

    Stamps.com

    Date: 09/19/2022

    Dear Stephanie,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Vicki S

    Date: 09/15/2022

    Vicki S

    Date: 09/15/2022

    Our company has used Stamps.com for over 20 years. Love the ease of the site and the convenience not having to go to the post office for stamps. My only complaint is getting refunded for misprinted stamps. Get denied without any explanation. Will continue using service though

    Stamps.com

    Date: 09/16/2022

    Dear Vicki,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Guillermo C

    Date: 09/14/2022

    Guillermo C

    Date: 09/14/2022

    I have been with stamp.com since 2008 and when I had to down size they worked with me on getting a lower cost program. The customer service always resolves my problem with any issue with scale or program versions. The only thing I have been having a problem with which I have not resolved yet is the 5Ib scale that every time when I first open the program I go to print a stamp, envelope or label I have to unplug the scale re-plug before it will get the correct weight. I have gotten 2 free scale over the years but the last one 3rd I had to pay for it and it still does not work automatically when start up the program. I will try again which tech support to see if there is a fix.

    Stamps.com

    Date: 09/16/2022

    Dear Guillermo,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Megan D

    Date: 09/13/2022

    Megan D

    Date: 09/13/2022

    This is an easy system to use and convenient for our office. Our office only mails letters and it is very quick to print off more stamps as needed. No running to the post office to pay for stamps.

    Stamps.com

    Date: 09/14/2022

    Dear Megan,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Deborah H

    Date: 09/12/2022

    Deborah H

    Date: 09/12/2022

    I am handicapped it is hard to get inside tp the post office. I really love the service and like to order their holiday stamps. **************** beyond great. ****************

    Stamps.com

    Date: 09/14/2022

    Dear Deborah,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Carlene S

    Date: 09/12/2022

    Carlene S

    Date: 09/12/2022

    I have been with Stamps.com for many years. I have had great service throughout. The only problems that I have had is getting refunded for misprinted stamps. I have completed all requirements yet the refunds have been denied. The last time that this happened I contacted Stamps.com through email and explained the issues and they readdressed the problem and sent a refund out. -CS-

    Stamps.com

    Date: 09/13/2022

    Dear Carlene,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Michael W

    Date: 09/09/2022

    Michael W

    Date: 09/09/2022

    excellent source of mailing for the home-based business. If mail from home is a requirement Stamps.com should be your choice. Every aspect of the small business mailing fourm is meet upon establishing an account. Staff is customer service potential unlimited, trial services are available

    Stamps.com

    Date: 09/12/2022

    Dear Michael,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • LS WheelchairGear

    Date: 09/08/2022

    LS WheelchairGear

    Date: 09/08/2022

    I've been using Stamps.com since 2015 and am completely satisfied with the web-site and customer service.. We use it for our company shipping. We ship a lot of International orders and its better than going down to your local post office. Thank you, LS WheelchairGear.com

    Stamps.com

    Date: 09/09/2022

    Dear Leslie,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

Stamps.com is BBB Accredited.

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