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Mailing Services

Stamps.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.13

Average of 364 Customer Reviews

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Review Details

  • Johnpierre R

    Date: 09/08/2022

    Johnpierre R

    Date: 09/08/2022

    the service is great - the interface is just ok. It really needs too be streamlined and visually the site is way behind the times. I know building a site is expensive and time consuming but stamps.com needs to have a website that matches their great service.... -jp-

    Stamps.com

    Date: 09/08/2022

    Dear Johnpierre,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Kim C

    Date: 09/01/2022

    Kim C

    Date: 09/01/2022

    Love the ease of use, the discount and the knowledgeable help when misprints happen.

    Stamps.com

    Date: 09/02/2022

    Dear Kim,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Stacia K

    Date: 08/31/2022

    Stacia K

    Date: 08/31/2022

    On 8/30/2022 had a printer issue. The customer service representative was very helpful, knowledgeable, and friendly. Had a resolution within a few minutes. Was able to print stamps to mail documents. Thanks Stamps.com for great customer service. Stacia K.

    Stamps.com

    Date: 09/01/2022

    Dear Stacia,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Dorean B

    Date: 08/31/2022

    Dorean B

    Date: 08/31/2022

    Stamps.com is a very user friendly software. I accidentally printed stamps incorrectly on my sheet and was beyond the 60 ay refund timeline. I called o see if they could help us get the $36 worth of un useable stamps refunded and a very nice rep (Kevin) provided our company with courtesy refund. We are quite happy with this service.

    Stamps.com

    Date: 09/01/2022

    Dear Dorean,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Terri S

    Date: 08/30/2022

    Terri S

    Date: 08/30/2022

    Called Customer Service due to my printer jamming and misprinting. The person I spoke with was extremely nice and helped with all my issues. Thanks Stamps.com.

    Stamps.com

    Date: 08/31/2022

    Dear Terri,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • CB D

    Date: 08/30/2022

    CB D

    Date: 08/30/2022

    I have been a very happy customer of Stamps.com for a number of years, even what one might say is a long time, and never have I had one negative instance in dealing with them. They have all been professional, efficient and properly handled quickly and with every concern for the customer to be treated well!! Thank you Stamps.com for being a top-notch organization!!

    Stamps.com

    Date: 08/31/2022

    Dear CB,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Rose B

    Date: 08/29/2022

    I love stamps.com it is so easy to get stamps and not have to go to post office. The staff is always friendly and helpful.

  • Brenda P

    Date: 08/29/2022

    I have only had one issue (in 3+ years of using) with Stamps.com (an error when signing in and trying to update) and had to contact customer service for help. The person I spoke to was knowledgeable and took care of the problem quickly and efficiently.

  • Farrukh R

    Date: 08/29/2022

    Excellent service to configure my Stagging Account for RESTful API testing.

  • Cheryl A

    Date: 08/29/2022

    Cheryl A

    Date: 08/29/2022

    I love everything about stamps.com. The ease of using the program, the convenience and especially the customer service. I began using this program some years ago in my small home office and it has been so nice to be able to send mail with this convenient postage program. I would recommend everyone that sends mail to use stamps.com. Even packages are easy and convenient to mail.

    Stamps.com

    Date: 08/31/2022

    Dear Cheryl,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

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