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Business Profile

Mailing Services

Stamps.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.12

Average of 370 Customer Reviews

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Review Details

  • Phillip L

    Date: 07/22/2022

    Phillip L

    Date: 07/22/2022

    Stamps.com program is easy to use and you get a discount on postage! I am a 1 person office and they treat me like I'm their biggest client every time I need help. I've never done the math, and I may actually pay more than if I just used the USPS.com but the address book and functionality of the Stamps.com program make it worth the extra few bucks.

    Stamps.com

    Date: 07/25/2022

    Dear Phillip,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Humberto R B

    Date: 07/21/2022

    Humberto R B

    Date: 07/21/2022

    Provides great service were you can save by not wasting on stamp use.

    Stamps.com

    Date: 07/22/2022

    Dear Humberto,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at [email protected]. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    Ray ******
    Customer Care Manager
    Stamps.com

  • Charles Z

    Date: 07/19/2022

    Just had to add to my review how helpful the tech Andrew was to me. Been a customer of stamps.com for 14 years and from time to time had tech issues that are always fixed. But today I was in trouble and the help made our schedule to ship on time and again all because of Andrew.

  • Andrew H

    Date: 07/18/2022

    Andrew H

    Date: 07/18/2022

    This site does not send receipts upon charges of any sort and charged me over $200 for an account that has information that even I don't know leading me to think it was fraudulently created. Only realized there was an account when they started badgering me for non payment. Keep a very close eye out for emails related to this company.

    Stamps.com

    Date: 07/21/2022

    Dear Andrew,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are sorry to hear that we were not able to meet your needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Dani J

    Date: 07/15/2022

    Dani J

    Date: 07/15/2022

    The customer service rep that I had spoken to was very polite and helpful with all of my questions and concerns. They even gave me tips and links available on stamps.com that I had no idea existed. I had an overall great experience.

    Stamps.com

    Date: 07/18/2022

    Dear Dani,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Peggy H.

    Date: 07/14/2022

    Peggy H.

    Date: 07/14/2022

    Stamps.com was very usual , solved my problem with ease. Agent was very nice.

    Stamps.com

    Date: 07/15/2022

    Dear Peggy,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Liz M

    Date: 07/13/2022

    Liz M

    Date: 07/13/2022

    Convenient- easy to use and install. Very user friendly. The customer service is really the best. Any problems I had they resolved quickly. There were multiple times I had to reprint postage due to a error oh my part and couldn't use what I printed and they always quickly refunded. I no longer use them due to closing my business but if I reopen I would use them again.

    Stamps.com

    Date: 07/14/2022

    Dear Liz,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Karl G

    Date: 07/13/2022

    Karl G

    Date: 07/13/2022

    Great customer service. Would recommend using their electronic stamps service.

    Stamps.com

    Date: 07/14/2022

    Dear Karl,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • JWalker

    Date: 07/13/2022

    JWalker

    Date: 07/13/2022

    Stamps.com is a great service, reliable, convenient, reasonably priced. Good customer service. I've used them for years and highly recommend them.

    Stamps.com

    Date: 07/14/2022

    Dear Jeanne,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Elizabeth F

    Date: 07/12/2022

    Elizabeth F

    Date: 07/12/2022

    Stamps.com is a great tool, a great program and a great asset. It makes shipping quite simple and seamless. The support team is excellent and they always help resolve any issues. They are most patient and willing to delve into a problem no mater the complexity or the amount of time it takes. We all know that technology can be problematic. It is good to have experts there for you!! E. Fessler - Herbalix

    Stamps.com

    Date: 07/13/2022

    Dear Elizabeth,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at [email protected]. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    Ray Ortega
    Customer Care Manager
    Stamps.com

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