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Business Profile

Mailing Services

Stamps.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.17

Average of 416 Customer Reviews

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Review Details

  • Maureen F

    Date: 05/31/2022

    Maureen F

    Date: 05/31/2022

    Customer Service is timely in answering the phone or email. Friendly and knowledgeable.

    Stamps.com

    Date: 06/01/2022

    Dear Maureen,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Kath D

    Date: 05/31/2022

    Kath D

    Date: 05/31/2022

    The support team at Stamps.com is very efficient and professional. The company tends to lean towards supporting the customer beyond what the postal service offers and even their own policies.

    Stamps.com

    Date: 06/01/2022

    Dear Kath,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Dianne H

    Date: 05/25/2022

    Dianne H

    Date: 05/25/2022

    Easy to use. Updates automatically when USPS rates change. Fast upload of additional postage $$ into account. Affordable monthly charges. Ashley of the Customer Service team was pleasant and able to "fix" account problems within minutes.

    Stamps.com

    Date: 05/26/2022

    Dear Dianne,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Jennifer B

    Date: 05/24/2022

    I signed up for stamps.com two months before they officially began and have been using them ever since for two small business's and personal. The program is easy to use and the customer service is superb. Thank you for a great product.

  • Jennifer B

    Date: 05/24/2022

    Jennifer B

    Date: 05/24/2022

    I signed up for stamps.com two months before they officially began and have been using them ever since for two small business's and personal. The program is easy to use and the customer service is superb. Thank you for a great product.

    Stamps.com

    Date: 05/25/2022

    Dear Jennifer,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Christopher K

    Date: 05/24/2022

    Christopher K

    Date: 05/24/2022

    Stamps.com has served us well for 10 years now. I really have no complaints. It is not difficult to learn the software, but it can be a little confusing if you make a mistake. I find myself repeating the same mistake over and over, but I think the problem lies with the interface with my printer more than with Stamps.com. I have never been unable to correct my mistake or get a refund if necessary.

    Stamps.com

    Date: 05/25/2022

    Dear Christopher,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Terence N

    Date: 05/24/2022

    Terence N

    Date: 05/24/2022

    Stamps.com is a fabulously wonderful time-saver! So easy to prepare and mail any type and class of packages, bills and letters. I have been using Stamps.com for many years in my business and personal work and am still so thankful for the geniuses who developed this software program!

    Stamps.com

    Date: 05/25/2022

    Dear Terence,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Frank B

    Date: 05/24/2022

    Frank B

    Date: 05/24/2022

    Had an issue with my Shipstation account that utilizes stamps.com. Customer service was very helpful in finding the solution even though it was technically on my shipstation account. CSR helped me until all of my issues were resolved.

    Stamps.com

    Date: 05/25/2022

    Dear Frank,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Perry K

    Date: 05/23/2022

    Perry K

    Date: 05/23/2022

    I've been with Stamps.com for several years but for the last 3 have not used it hardly at all for lack of necessity. Do to this, I didn't keep up with the updates & ran into a rather large problem. The customer support was great & I was back up & running in a short period of time.

    Stamps.com

    Date: 05/24/2022

    Dear Perry,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

  • Chelsea M

    Date: 05/18/2022

    Chelsea M

    Date: 05/18/2022

    Easy interface. Great customer service. Saving our business quite a bit of cost and hassle. I would recommend to other small businesses.

    Stamps.com

    Date: 05/19/2022

    Dear Chelsea,
    Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Your feedback is much appreciated and we are grateful that you chose Stamps.com to fulfill your mailing and shipping needs.
    If there is anything we can do to further assist you, please do not hesitate to contact us at ***********@stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.
    We look forward to serving you for many years to come.
    Sincerely,
    *** ******
    Customer Care Manager
    Stamps.com

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