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Business Profile

Retail Shoes

JustFab
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for JustFab's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

JustFab has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • JustFab

      800 Apollo St El Segundo, CA 90245-4701

      BBB accredited business seal

    • Shoe Fabulous

      6901 Riverport Drive, Unit A Louisville, KY 40258

    • Shoe Fabulous

      7201 Intermodal Dr. STE C Louisville, KY 40258

    • JustFab

      7929 National Turnpike Louisville, KY 40214

    • Fabletics

      4400 Sharon Rd STE 231 Charlotte, NC 28211-3774

    Customer Review Ratings

    1.32

    Average of 78 Customer Reviews

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    Review Details

    • Diego H

      Date: 08/21/2023

      Terrible and sh*tty company. Paid $50 for a pair of scrubs with 2 day shipping. Over a week later of fabletics saying it was shipped and ***** saying they never received the item, fabletics FINALLY offered a refund, but not before they pushed me to stay in their shady VIP subscription everyone here loves (LOL), I had to tell the agent to cancel the membership OVER THREE TIMES. disgusting and unacceptable when it's majority ***************** that are keeping yall in buisness. I see why the company isn't even rated 2 stars on BBB. DO NOT RECOMMEND.

    • Mabel C

      Date: 08/16/2023

      This is not cool! There are no options to remove my billing options and card number. I desire to cancel my vip account! *** tried live chat and calling the provided number twice, neither of which has been any bit helpful. I want my subscription canceled asap! I do not desire to have anything to do with this site again! Im asking that you remove me from this site and cancel my subscription! And most importantly! Remove my card number, i do not desire to be billed every month. Thank you! Please figure this out. I am not happy with your settings options either! I cannot remove any of my information from this account let alone delete it!!!

    • Charlie B

      Date: 08/14/2023

      I bought clothing from this company almost a year ago, and they started to take money out of my credit card $59.95 each month for the last 6 months without my authorization. Please do not buy from this company!

    • Angela W

      Date: 08/11/2023

      This company charged me a ***** VIP Membership fee. I never signed up for this! I don't even shop for shoes like that. The sign-up is basically hidden in the form of a discount that makes you unknowing sign up for VIP. How completely dishonest. I am attempting to cancel through their customer service and I am demanding a full refund!

    • Merri J

      Date: 08/02/2023

      I paid for a monthly membership that I Didn't sign up for. I happened to look closer at my checking account and I saw they were charging me a fee of $49.95 per month. I canceled the Membership yesterday. That is at least 4 months. Always read the fine print when you buy something.

    • Chloe G

      Date: 06/23/2023

      Got charged for membership that I didnt sign up for

    • Melissa S

      Date: 06/15/2023

      I ordered a few items for a vacation, for some reason the shipping company returned without trying to deliver to my address. I called and asked for a refund and to cancel my membership as I was frustrated they had not been proactive in contacting me regarding the issue. I was refunded for one membership credit that was unused directly to my credit card. They at first refused to refund the two credits I used for the order I never received. I pushed back and they finally agreed to send me a check but said it would take 4-6 weeks to receive it. I stated it was unacceptable and I should be refunded to my method of payment and they again refused. Also, trying to cancel my membership was a 5-minute sales pitch. ************ that does everything they can to hold onto your money.

    • Carrie G

      Date: 06/12/2023

      Charged my card for membership I never signed up for. Do not trust this company. Scam artists. Terms were not clearly stated. Awful!!!!

    • Igor R

      Date: 06/10/2023

      Fabletics requires you to become a member when you purchase anything from them on line. They are a deceitful company and their products are inferior. Do not waste your time with this company, there are so many better options out there.

    • Keith F

      Date: 06/02/2023

      They rip people off with misleading ads,and website. I was charged $65 for 1 pair of shorts,and was totally misled. I called them,and they gave me a hard time,with no resolution.

    JustFab is BBB Accredited.

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