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Business Profile

Veterans Organization

REE Medical LLC

Reviews

Customer Review Ratings

4.48/5 stars

Average of 294 Customer Reviews

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Review Details

  • Review fromRobert A

    Date: 04/18/2024

    2 stars

    Robert A

    Date: 04/18/2024

    This review addresses both REE Medical and its recent acquisition of *****************. I started my VA claim process with *****************. I received an increase in claim, and I'm grateful for that. Additionally, the customer service and communications were good, at least with my representative; my sister, on the other hand, had a bad experience. The company advertised their fee as being 5 months' worth of the disability claim increase (For example, 90% to 100% is equal to $1,449.39 a month, then multiply by five, and the fee is $7,247.80). In all, they were charging me 71.1% of my retro pay from the intent to file date. The VA suggests anything over *****% is considered unreasonable. That seemed like a lot of money, but I let it go. They offered a 10-month payment plan with no interest and I took it.This leads me to the merger or acquisition with REE Medical. I received a phone call one day out of the blue from an individual claiming to represent REE Medical. He stated that they had acquired ***************** and that there would be a decrease in charges owed. This representative sounded very unprofessional and kept making noises that alarmed me. So I told him I had not heard of a merger and this sounded like a scam. So I called the number I knew was legitimate, and they confirmed the merger and that someone would be reaching out shortly to tell me my options for repayment. While I waited for a callback, I did some research, and I could not find a single website or article about merger, either on ***************** or REE Medical. This appeared very unprofessional to me. During my research, I came across multiple articles about the VA cautioning veterans about companies charging predatory rates, and one specifically mentioned *****************. This was an "Aha!" moment. No wonder I didn't find any information on the acquisition. Now, months later, I find out that REE Medical wants to charge me 44.1% and upfront or interest fees. Veterans do your research.

    REE Medical LLC

    Date: 04/24/2024

    Thank you for sharing your experience with ***************** and your insights regarding our recent acquisition by REE Medical. We appreciate your feedback and want to address your concerns.First and foremost, we are excited to share that ***************** has indeed joined forces with REE Medical! This transition represents our commitment to growth, innovation, and enhanced offerings for our clients as we continue our journey to provide access to exceptional medical evidence solutions and services.We understand your previous experience with ***************** and the concerns you raised about fees and communication. We apologize for any confusion or discomfort you may have experienced during that time.With the merger, we aim to provide a smoother, more transparent experience for our clients. We have taken note of your concerns about fees and want to assure you that with REE Medical, you can expect a reduced, flat-rate fee structure. Our fees are never contingent on your success in securing an increased disability rating, and there are no upfront or interest fees involved.We acknowledge that the communication you received about the merger may not have met our usual standards of professionalism, and we apologize for any inconvenience this may have caused. Moving forward, we are committed to improving our communication and ensuring that all interactions with our clients are conducted with the utmost professionalism and clarity.We encourage you to explore our website and reach out to our team with any questions or concerns you may have. We are here to support you every step of the way and remain dedicated to providing veterans with access to detailed and accurate medical evidence.Thank you for your support as we embark on this exciting new chapter together. We value your feedback and look forward to serving you as REE Medical.
  • Review fromHarris F

    Date: 04/16/2024

    5 stars
    Great people great service they helped me get what my disability deserves. I would recommend to any veteran and battle buddy ******** Thank to vetlink team members *****************************, *****************************, ***************************, *********************** , *******************.
  • Review fromChris E

    Date: 04/16/2024

    5 stars
    Excellent experience with successful results! The team is incredible, specifically *********************, *********************************, and ************************. I strongly recommend VetLink Solutions, their professionalism and commitment to results exceeded my expectations!
  • Review fromPaul C

    Date: 04/16/2024

    5 stars
    *********************** is a true asset to Vetlink Solutions and Ree Medical. She has a lot of patience with people like me (I suffer from anxiety really bad). She always kept her tone professional and showed much compassion, but was very efficient in her application of the agreed process. Not only that, she was always so honest and enthusiastic in both her verbal and written communications.I hope with the merger or acquisition that she is kept on the payroll. She has a really nice voice and personality too. Even with being ill-stricken with a flu or allergies, or whatever caused her to wane, she was so honest in every move, every change of venue, and made me feel special!Sincerely, ***********************
  • Review fromJesus E

    Date: 04/16/2024

    5 stars
    This is a great company. Stands behind its promises and delivers. I highly recommend this company to other veterans who may be having trouble getting their highly deserved ratings with the VA. Great job guys, thank you.
  • Review fromJulian S

    Date: 04/15/2024

    5 stars
    It's legit. Went from 90% to 100% in just 7 months. I cannot stress how much this organization has helped. No need for greedy attorneys. These are Veterans helping Veterans. Spread the word and get our Veterans the ratings they truly deserve.
  • Review fromSharon T

    Date: 04/11/2024

    5 stars
    Amazing! Like other reviews, I too was worried this company could be a trap and take me down a road without any results. My worry was unfounded and the company was exceptional. From the beginning, ******************************* and ************************* took me under their wing walking me through every detail and answering every question. They were upfront with the cost, time frame and allowed me time to think it over without any pressure. I made the best decision when I decided to use VetLink now REE Medical to pursue my disability rate increase. ********************* took over not too long after beginning the process. She was fantastic, pure of heart, and compassion for vets like me. She would text just to give me updates on where things were or to see how I was doing. In the end, when everything was almost completed, she email me walking me through various items needing to be completed. Then she would update me again and give realistic timeframes for results. She was another friendly caring person added to the team. In the end, yes there is a cost. But, truly, I mean TRULY they (*******, ******, and *****) were worth every *****. If you're trying to decide, do it. What else do you have to lose? I am now 100% permanent and final.
  • Review fromJustin F

    Date: 04/10/2024

    5 stars

    Justin F

    Date: 04/10/2024

    I would recommend REE medical to anyone looking for advocacy and assistance with VA claims. Throughout the entire process, they were professional, informative, and proactive in ensuring I had everything I needed to be successful. All the employees I interacted with were very professional, pleasant, and seemed to show a genuine care for getting veterans the help they need. I had previously gone through a similar organization for my initial claim and the experience with that company was lackluster, to say the least. I did not have high hopes going into this, but REE Medical was absolutely fantastic. I will be recommending them to anyone I can!

    REE Medical LLC

    Date: 04/12/2024

    Thank you so much for taking the time to share your experience with REE Medical. We are delighted to hear that we could meet and exceed your expectations in providing you the medical evidence you needed to confidently submit with your ********. It's heartening to know that our team's professionalism, dedication, and proactive approach resonated with you throughout the entire process. Ensuring that veterans like yourself receive the support they deserve is at the core of what we do, and your words reaffirm that we are on the right track.We understand that navigating the VA claims process can be challenging, especially when it comes to the medical evidence. We are excited to hear that REE Medical was able to support you with that part. Your satisfaction and success are our top priorities, and we are thrilled to have been able to make a positive difference in your experience.Your recommendation means the world to us. There's nothing more rewarding than knowing that our clients trust us enough to refer us to others in need. Rest assured that we will continue to uphold the same level of excellence for every veteran who seeks our services. Once again, thank you for entrusting REE Medical, and please don't hesitate to reach out if you ever need anything further. We are here for you!
  • Review fromOctavio R

    Date: 04/09/2024

    5 stars
    A good friend of mine told me about ******* Link Solutions helped him out and that I should call them. I procrastinated and finally gave them a call. It was one of the best decisions I have ever made. They helped me raise my rating.
  • Review fromLloyd b

    Date: 04/09/2024

    5 stars
    Excellent service we worth the wait. Not rushed and worth it.

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