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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78/5 stars

    Average of 1,527 Customer Reviews

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    Review Details

    • Review fromTerry

      Date: 10/12/2023

      5 stars
      Everything went well and can feel at ease knowing mom will be safe when I am not there.
    • Review fromTerry K

      Date: 10/11/2023

      5 stars
      Everything went great and ***** was amazing with all her help
    • Review fromKevin D

      Date: 10/06/2023

      5 stars
      Very professional, completely kind.Went through everything step by step!You have a great staff!Best customer service experience!A++++++Thank you so much!
    • Review fromLenora D

      Date: 10/05/2023

      5 stars
      Operators was great & patient with me I would advise any & everyone that lives alone with medical conditions to get this device !! Best to have & not need than to need help & dont have & Best to be safe & not sorry
    • Review fromDon Z

      Date: 10/04/2023

      5 stars
      Very helpful costomer representative, knew the system well made it simple to install and test. Job well done.
    • Review fromPaul S

      Date: 10/02/2023

      5 stars
      **************** was great. Both representatives were very helpful and answered all of my questions.
    • Review fromToni W

      Date: 10/02/2023

      5 stars
      ***** was very nice and the testing went very well.
    • Review fromDiamela G

      Date: 09/30/2023

      5 stars
      The representative was very helpful guiding us through the activation process. Hopefully my mother wont need but it gives me a bit of peace of mind.
    • Review fromSherry P

      Date: 09/29/2023

      5 stars
      So far so good. My mother has yet to begin using the services but I will feel better about her safety. *** and **** were very helpful and I look forward to receiving the equipment and for my mother to begin using it.
    • Review fromJackie W

      Date: 09/29/2023

      5 stars
      Life Alert did an excellent job of explaining all of the new equipment. My mother had Life Alert for years and then got ill and has been at my home for over a year. We canceled the Life Alert due to her being here with me and I figured we would no longer need it. Yet, she fell down two days ago and I realize that we definitely needed to get Life Alert back. ****** was wonderful at explaining everything to me. The whole experience thats far has been 100% totally professional.

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