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Business Profile

Medical Alarms

Life Alert Emergency Response, Inc.

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Life Alert Emergency Response, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Life Alert Emergency Response, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    4.78

    Average of 1,507 Customer Reviews

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    Review Details

    • Pete R

      Date: 07/01/2025

      *** *** was amazing! I felt like I was speaking with a close family member. Which means a lot. Thank you again *** ***!

    • Diana D

      Date: 06/30/2025

      ******** was fantastic. Very helpful and informative. She was very pleasant to work with.

    • Nancy P

      Date: 06/30/2025

      I looked at many systems, and Life Alert was the best fit for my 92-yr-old dad who lives by himself. I like the 2-way communication, the fact that the units never need charging, the ease of use, the flexibility of responses by the dispatchers (not just calling 911), and the fact that it doesnt depend on his cell or landline. ***************** support and follow-up have been truly outstanding. The units are really easy to set up and use. My dad feels more secure and Im really happy with my decision. Thanks, Life Alert!

    • Betty A

      Date: 06/29/2025

      ****** was a pleasure to work with. The Life Alert device is for my husband, and I needed detailed instructions so that I could explain them to him. I feel confident that we will be able to set up and use his Life Alert necklace when it arrives.

    • Lovelle V

      Date: 06/27/2025

      ****** ****** was a great representative for the company he represents and the usage of the life alert product itself. He explain it very clearly and made sure I understood what he what process of each component of life alert.

    • Laurie F

      Date: 06/27/2025

      Everything was explained to me down to the last detail. Equipment arrived on the date I was told it would be. The representative walked me through every step of setting up up the equipment. I couldnt ask for better service. Very friendly and knowledgeable representatives for purchase and set up.

    • Bonnie H

      Date: 06/26/2025

      So far, I am unbelievably happy with the service from Life Alert! Everybody has been so informative, friendly, helpful and I'm so happy I decided to do this. I should have done this a long time ago!

    • Keith B

      Date: 06/26/2025

      ***** was an extraordinary resource assisting with understanding our needs and describing precisely how the system works. Highly recommend for anyone with need to feel comfortable taking care of loved ones with physical or mental health!

    • Janet S

      Date: 06/24/2025

      ***** was wonderful to work with. We discussed my mom's unit and my new subscription. He was delightful and informative. It's great to see that Life Alert is still a great investment.

    • Joanne P

      Date: 06/24/2025

      Life Alert and my helper, *********, were very helpful with my equipment set-up.

    Life Alert Emergency Response, Inc. is BBB Accredited.

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