Reviews

This profile includes reviews for Hyundai Motor America's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Hyundai Motor America has 18 locations, listed below.

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  Hyundai Motor America

  10550 Talbert Ave Fountain Valley, CA 92708-6031

  
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  Hyundai Motor America

  9250 NW 25th St Doral, FL 33172-1503

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  Hyundai Motor America

  PO Box 9070 3400 Rt 42 Turnersville, NJ 08012-9070

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  Hyundai Motor America

  1122 Cranbury South River Rd Jamesburg, NJ 08831-3405

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  Hyundai Motor America

  6831 Black Horse Pike Egg Harbor Township, NJ 08234-4131

Review Details

• Review fromCallandra L

  Date: 09/17/2022

  1 star
  HORRIBLE & UNSAFE!! I purchased a 2013 Hyundai Sonata in 2016 with only ***** miles on it. it does not charge android phones, it reduces the battery instead, it only charges IPhones. When I hit ***** miles my lights began to go out simultaneously. Front then rear. I spent over $900 in 7 months just changing my light bulbs along with the rear harness. The bulb in the rear seem to get too hot, the metal heats and melt inside of the rubber harness which I then have to replace. The front running lights, high beams, fog and the regular lights would go out or blowout. Took it in the the Hyundai service center so that they could run a diagnostic they told me everything was fine, but I would have to replace the whole assembly. This does not make sense because the assembly is not attached to anything. It is just a cover. After several times changing my bulbs even buying a case to keep in my car just in case and being pulled over by the cops and receiving tickets and going to court. I decided to change the assemblies. No luck. Researching the issue I have found that this is and has been an ongoing issue with several owners. This car has so many recalls it is ridiculous most being problems with the fuel system, Most recent one this month 09/22 There are 10 recalls on this vehicle. The low pressure fuel hose. Consequence: A cracked fuel hose *** leak fuel, which can increase the risk of a fire. Consequence: Bearing wear *** result in the engine seizing, increasing the risk of a crash. The high pressure fuel pipe that connects to the fuel pump. Consequence:A fuel leak in the presence of an ignition source can increase the risk of a fire. Consequence:In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury. Hyundai's self-healing paint is more self-destructive than anything. It peels in large parts, I fear for my life every time I drive my car. Not knowing if I will be the next to have my car catch on fire. Not safe,

• Review fromKristin C

  Date: 09/12/2022

  1 star
  Hyundai does not stand behind their product. Peeling paint is a known issue. I filed online after reading stories about other Hyundai owners having their paint covered. After submitting a claim through their online system with photos and mileage, I followed the instructions to make an appointment with my dealership. Its 45 minutes each way from my home. After arriving and being laughed at and told that Hyundai shouldn't have issued me a case number because it wasn't going to be covered anyway... after information was submitted through the dealership I was told the same day that my claim was denied. So I called Hyundai directly again and spoke to someone who repeated the same information to me. That I am outside of the 36K 3 year warranty and Hyundai will not cover painting my hood. Today I get another call. From my Case manager. She was assigned to my case. So I got excited. She then asks about my experience. After sharing it AGAIN, She then proceeds to tell me that the decision Hyundai made is final and there is nothing more she can do. What was the point of this phone call? To remind me that Hyundai doesn't stand behind their products? I'm absolutely disappointed and degusted by the way I was treated and the way this situation was handled. I wasted so much of my time on this issue. To not even offer to cover some of the cost is really bad business practice and will not help bring in repeat customers. Especially not me or anyone I know. This is a known issue and somehow your "team" decides to pick and choose who they help and who they don't. Someone who bought a used Hyundai had her paint covered. I read the story. I bought mine brand new...

• Review fromD. G.

  Date: 09/03/2022

  1 star
  Life has been more than stressful as it was. Well Hyundai thought it wasnt enough and times that by 100! I was driving home late from work (around 2:00am) car driving fine when my engine went out as I was driving breaking my bumper! Nothing on my dashboard or no warning of my engine. I had no clue. I got the car a little over month ago. My Mom, dad, brother are sick.I use the car to take her to her appointments and where she needs to go. I use the car to also make deliveries on top of getting back and forth from work. Im tearing up just writing this! I understand everyone has problems, but this is the closest I would get to a good car at this point of my life. I took a loan just to get this car, Im not saying i make the best decision but **** I liked the carIm not a big car guy where I know everything but I liked Hyundai! I thought it was reliable carmy car was checked by a few mechanics and auto shops, nothing at all wrong with that car, and everyone I took it too said its the engine. I had my car checked! I trusted in Hyundai cars! Getting to work is hard! I cant get my mom around anymore! I cant try and make more money without the car! And now I have deal with the most ignorant Hyundai dealership members who dont give a **** about no one at all. Im a nice person! I dont deserve non of this! No car drives and the engine just goes out with the rest of the ****** being find! Its not fair! I could of died! My mom, dad, brother, niece, nephew, sister etc..could of died in that car!!!!! I didnt even bother with anything but me trying to have my engine fixed!! I will tell you this. You have people that will just turn the cheek, Im NOT one of them! Hyundai denied my claim without even speaking or understanding what I was saying. Im taking this to the TOP! I promise. Im too mad to even type correctly. From top to bottom all of Hyundai ***** *********** do not car a THING! About anyone.

• Review fromJonathan S

  Date: 08/23/2022

  1 star
  THEY NEED BETTER SECURITY! MINE WAS STOLEN BECAUSE SOCIAL MEDIA SHOWS HOW YOU CAN STEAL HYUNDAIS NOW EASILY! CLASS ACTION LAWSUIT INCOMING

• Review fromDoug C

  Date: 08/15/2022

  1 star
  On August 3, 2022, Desire from Hyundai **************** contacted me. I informed Desire of the issue that I have explained above. Desire told me that Hyundai would cover the needed repairs and asked if I would be willing to take the vehicle to ******. I reminded her that ************** told me that I was not welcome at that service department. I told her I was willing to go to another service department but would really prefer to stay local. Desire told me that she would make the arrangements, and call me back on Friday, August 5, 2022. On August 5, 2022, Desire from Hyundai called me and informed me that I would need to call other dealerships to see if they were willing to look at the vehicle, and that she would not be able to assist me until I found a dealership that would be willing to help. I expressed my disappointment and questioned why her willingness to help had changed. She reiterated that I would need to make the arrangements with other dealerships myself. As a result of the seriousness of the nature of this problem, not only the safety concern that required repairs, but that I was not able to have neither Hyundai customer support or a local dealership to maintain my vehicle, I have chosen to eliminate business with Hyundai. I have purchased a new vehicle of a different brand from a different dealership that has displayed a wonderful customer appreciation and support for their customers. I no longer own the Hyundai Santa Fe Sport Vin. I will never again purchase a Hyundai product, nor will I ever again purchase any vehicle from ********************* of **********. I am highly disappointed in this event. Regards,

• Review fromMichael W

  Date: 08/13/2022

  1 star
  Regarding the Hyundai Engine recall on my 2013 Hyundai Sonata. It clearly states in the *** for this issue on a Hyundai website item number 9:" 9. What do I do for transportation while my car is being repaired?If it is necessary to replace the engine, dealers will provide you with a free service loaner vehicle or Hyundai will provide a free rental car for your use while your vehicle is being repaired." It was determined by Hyundai that my engine requires replacement, this will be covered under the recall. However, the dealer ******************* Hyundai **********, ** has a long wait list for a loaner vehicle and Hyundai is not offering free rental car. The part takes from 3 to 6 months to arrive, and the vehicle cannot be driven in its current condition.

• Review fromCaleb B

  Date: 08/11/2022

  1 star
  I think Hyundai produced a engin series with a know defect and is s******* the customers over. I purchased a 2015 Hyundai sonata with a 2.0t motor in in. 5 days after I purchased the car the motor began to knock and stalled out. Had the car towed to a dealership where it was confirmed the engin failed due to the known engine defect. Hyundai denied the claim because a software update wasn't done in 2018 by the previous owner. The update doesnt prevent the motor from failing it just makes the knock sensor more sensitive. All of my cars are always Hyundai dealership serviced but the had a fresh oil change when I purchased it. Denying a claim because of a software update that doesn't prevent the failure doesn't make and sense and Hyundai knew they could s**** people over by doing this. Just a heads up to any potential Hyundai buyers. Don't do it! They can't stand behind their products in the long run. A car with 90k miles shouldn't need a engine but in Hyundai eyes it's completely acceptable. I'm sure there'll be another class action lawsuit

• Review fromNINA D

  Date: 08/04/2022

  1 star
  My 21 Hyundai palisade calligraphy was 2 days from turning 1 year and the radiator and transmission blew 300 mi away from home. I have left dozens of voicemails with corporate but they dont even have the time to update their customers on their vehicles. Company lacks customer service, they never pick up their phones or answer any calls. My car has been in the shop come 60 days in 2 weeks. Stay away from Hyundai unless you have the patience to deal with their horrible service in returning calls in a reasonable timeframe.

• Review fromMike S

  Date: 07/29/2022

  1 star
  I own a 2017 Hyundai Elantra. Shortly after ****** mile warranty expired body paint on car started coming off in big chunks, ******* Hyundai said nothing can be done. *******************(at that time--Now Big Star Hyundai),service manager aknowledged that problem exsisted on there white colored cars, they Took pictures and sent them to Hyundai . A few days later he called back to inform me Hyundai wouldnt cover it. For good reason They would have to repaint the whole car. Now im stuck with one ugly car.. DONT I repeat BUY HYUNDAI brand they dont stand by thier customers. Signed *************************

• Review fromAbdelhak G

  Date: 07/28/2022

  1 star
  One star is too much for Hyundai. Ill never ever buy or recommend Hyundai to anyone. My car has engine recall, I took it to dealer (***********************) 3 months ago and its still sitting there with no idea whats going on. After I called the dealer several times and left voicemail and they never back with answers for me so I called Hyundai customer service which they have no idea about when the problem will be fixed and no help about the rental thats Im paying out of my packet all this +3 months. They assigned a new case number after they close the old one and you have to wait for a week to someone maybe will call you. Run away from Hyundai and you will never know till you get in a situation like this. So its your choice!