Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Ecommerce

Way.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Reviews

This profile includes reviews for Way.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Way.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.94/5 stars

    Average of 296 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDaniel M

      Date: 05/01/2024

      5 stars

      Daniel M

      Date: 05/01/2024

      Simple, fast secure great value. Driver can get to normal pick-up spot. Fast booking, very competive price, 24 hour shuttle. Despite the initial setback, we managed to find a last-minute parking spot with Way parking app, at a lower price. We were able to adapt and ensure that our travel plans weren't disrupted.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromJoe B

      Date: 05/01/2024

      5 stars

      Joe B

      Date: 05/01/2024

      Do recommend. The app was informative and made reservation process easy. it's so easy and it's valet parking! You don't have to spend time looking for a parking spot and remembering where you left your car. Way Parking is hands-down the best parking service in the area.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromJason W

      Date: 05/01/2024

      5 stars

      Jason W

      Date: 05/01/2024

      Way Parking is hands-down the best parking service in the area. Simple, fast secure great value. Driver can get to normal pick-up spot. Fast booking, very competive price, 24 hour shuttle. They were very professional and stayed online until all the questions were answered. Thanks again Way.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromBlinebry B

      Date: 05/01/2024

      5 stars

      Blinebry B

      Date: 05/01/2024

      Your app is easy to understand and navigate. Provides detail information and very easy to use. This is my first time. Will put you in my favourite travel folder. I have used ********* shuttle to and from the airport. It is very easy, user friendly, and dependable!

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromCharles F

      Date: 05/01/2024

      5 stars

      Charles F

      Date: 05/01/2024

      When we arrived at the location to park, very easy to book and 24/7 service. As we arrived back at the pick-up area we watched our shuttle drive away. Our driver was very nice. Was very quick and easy using the app to book parking. Excellent location and great team. Picked me up early morning promptly from the airport and dropped me back. Thanks.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromSally P

      Date: 04/30/2024

      5 stars

      Sally P

      Date: 04/30/2024

      Straightforward and efficient booking process. Initial confusion regarding pricing options, but ultimately made a reservation swiftly! I love this garage I have cruised many times in 2023 and have always been satisfied with the service provided. The app is easy to use and make reservations and the location is easy to find and easy to park. The on hand staff are polite and very helpful.

      Way.com

      Date: 11/19/2024

      Thank you so much for your positive feedback! Were thrilled to hear that you had a straightforward and efficient booking experience. Its great to know that our app is easy to use and that our staff provided helpful service. We appreciate your support and look forward to assisting you again on your future cruises! Safe travels!
    • Review fromMiguel B

      Date: 04/30/2024

      1 star

      Miguel B

      Date: 04/30/2024

      Reserve a parking on *************, On the App promises: reservations "full refund if canceled before 24 hs". The service was canceled long before 24 hrs. a couple days before, and the refund was on the App with points.(useless) That wasn't clear on the *** full refund is not points. I don't need points.I think it is fraudulent to offer something in big letters and on the back page is not what is being offered. No option either to claim the refund on the App. No phone, no person to talk to.This is a Open Scam.!!

      Way.com

      Date: 11/19/2024

      Im sorry to hear about your experience, and I understand your frustration regarding the refund process. Our customer service number is available on our website and in your confirmation email, so I apologize if you missed that information. As per our policy, we can revert the credit back to your card, and Ive processed that for you. The refund has been credited back to your original payment card. Thank you for bringing this to our attention, and we appreciate your feedback as we strive to improve our services. Please write us to *************** or call us ************ if you have any concerns/issues.
    • Review fromTrey B

      Date: 04/30/2024

      5 stars

      Trey B

      Date: 04/30/2024

      It was very user friendly. No problems at all. Making the reservation was easy peazy. Quick and user friendly on line reservations with complete parking and shuttle information. Well done! Very easy to navigate to book my reservation. I was really glad to find a discounted option for parking near the airport. Prices on everything. I've gotten so high that we try to save money wherever we can. After my experience, if all goes well, I will leave a glowing review.

      Way.com

      Date: 11/19/2024

      Thank you so much for your wonderful feedback! Were thrilled to hear that you found our reservation process user-friendly and easy to navigate. Its great to know that you were able to find a discounted parking option that fits your needs. We appreciate your support and look forward to serving you again in the future.
    • Review fromKelly B

      Date: 04/30/2024

      5 stars

      Kelly B

      Date: 04/30/2024

      It is so easy to make a reservation online, takes about one minute. The location for our reservation is perfect and we have parked here many times. I reserved parking using *** services. Feeling the love from airport cabbies! Very user friendly. It is the best ever and we keep coming to your parking app

      Way.com

      Date: 11/19/2024

      Thank you for your fantastic feedback! Were delighted to hear that making a reservation is quick and easy for you, and that youve found a perfect parking location. Its great to know youve had a positive experience with our app. We appreciate your support and look forward to assisting you on your future travels!
    • Review fromRobert S

      Date: 04/29/2024

      5 stars

      Robert S

      Date: 04/29/2024

      While this experience may have been subpar, it's important to acknowledge that better options are available. This is the first time using an airport parking. It was very easy to access form, follow prompts to complete. Easy booking and good price. Quick and easy airport parking service.

      Way.com

      Date: 11/19/2024

      Thank you for your feedback! We appreciate your honesty and are glad to hear that you found our booking process easy and the prices reasonable. We understand that your experience wasnt perfect, but were committed to improving. If you have any suggestions or concerns, please feel free to share. We hope to provide an even better experience next time you use our service!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.