Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/26/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been receiving People magazines at my home address that I did not subscribe to. When I tried to cancel I was told the order was complimentary and placed through SUBCO and they would need to get contacted for the cancellation. I dont have any subscriptions and am concerned how they got my information.

  

  Business Response

  Date: 06/26/2025

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by Ms. ***** ******. We offer our sincere apologies to Ms. ****** for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  To ensure Ms. ****** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  We would also like to clarify that Subco did not process an order for PEOPLE magazine, which was mentioned in the complaint. However, we did process a digital subscription to Travel + Leisure, which has been successfully cancelled.
  
  Magazine(s) are being sent as a Promotional Offer. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. There was no charge for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  Ms. ****** can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  Best ************************************************ Management
  ************
  **************************************************************

• Initial Complaint

  Date:06/18/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been receiving magazines at my home address that I did not subscribe to When I tried to cancel I was told the order was placed through SUBCO and they would need to get contacted for the cancellation I have tried to call and they dont respond and their website is not functioning at the moment

  

  Business Response

  Date: 06/18/2025

  Dear Better Business Bureau,
  
  We are responding to Complaint Case #******** submitted by ******* ********. We sincerely regret any inconvenience caused and hope this response provides clarity and resolution.
  
  Please note, our office does not handle billing or payment processing. Publishers often refer recipients to us for assistance with cancellations, address changes, and identifying the origin of third-party orders.
  
  Prior to receiving this complaint, our team had already communicated with Ms. ******** via email regarding her concerns. A copy of that correspondence is attached for reference.
  
  The magazine(s) in question were sent at no cost as part of a promotional offer included with a purchase made through ***** ******. This offer was fulfilled by *****, a company that collaborates with various retailers and magazine publishers to provide complimentary perks. These subscriptions are of no charge, do not auto-renew, and require only a shipping addressno billing information is ever collected.
  
  As of June 18, 2025, the subscription has been canceled (Confirmation #*******). We have also notified bPerx so they may update their records accordingly. Due to publisher lead times, a few additional issues may still be delivered before mailings cease entirely.
  
  To prevent any future mailings, Ms. ********* name and address have been added to our internal Do Not Mail list.
  
  We also reviewed our records and found no active subscriptions under her name for AllRecipes, Cond Nast Traveler, or Highlights brainPLAY. For assistance with those titles, we recommend contacting the publishers directly:
  
  AllRecipes: ************ | ************************************************
  Cond Nast Traveler: ************ | ********************************************************
  Highlights brainPLAY: ************ | ********************************** is available MondayThursday, 7 AM4 PM PST, and Friday, 7 AM11 AM PST.
  
  Sincerely,
  
  Subco
  ************
  **************************************************************

  Customer Answer

  Date: 06/18/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  ******* ********
  
   
  

• Initial Complaint

  Date:06/13/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Today I got a magazine subscription in the mail that I didn't order. They told me call subco. I did and they can't be reached. It says they are closed at 7pm, I called at 5:30. Eastern time. I can't close this subscription that I didn't even order. I need to get this subscription gone.

  

  Business Response

  Date: 06/16/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ***** ********. We offer our sincere apologies to James  for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure James  is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  James  can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope James  will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11am PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

• Initial Complaint

  Date:06/13/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I started receiving *********************** in the mail and I never ordered it. I emailed the magazine and they did not answer me. I called the magazine last night and they said that subco set me up with the magazine. I don't know if I've been charged or not. If I have been charged then I want my money back. I did not want this magazine and I throw it away as soon as I get it. It's been showing up for several months now. I don't know the account number. It took forever just to figure out who started sending it to me.

  

  Business Response

  Date: 06/16/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ******* ****. We offer our sincere apologies to Cynthia  for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Cynthia  is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this was an offer from Cactus Media.
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  Cynthia  can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope Cynthia  will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11am PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

• Initial Complaint

  Date:06/12/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received two issues back to back of Town and **************** with a label showing through April 2027. I did NOT subscribe to it nor do I want to keep getting them. There has been no bill yet.I called the Magazine and they said they cannot cancel and I have to contact Subco at **********. I did and no one answers.

  

  Business Response

  Date: 06/16/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ***** ****. We offer our sincere apologies to ***** for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure ***** is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with ***** ******
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  Our records indicate that your subscription, was successfully cancelled on, 6/12/2025. (Confirmation No. #*******).
  
  Carol  can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope Carol  will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11am PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

  Customer Answer

  Date: 06/17/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  ***** ****
  
   
  

• Initial Complaint

  Date:06/03/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been subscribed to a magazine (Elle) without my permission and was told that Subco is managing the subscription. I've tried contacting them but I'm put on hold and no one picks up. I'd like the subscription cancelled and find out how it was started.

  

  Business Response

  Date: 06/05/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by **** **********. We offer our sincere apologies to Greg  for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Greg  is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  Greg  can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope Greg  will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11am PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

  Customer Answer

  Date: 06/06/2025

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  **** **********
  
   
  

• Initial Complaint

  Date:06/02/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They stole my information and enrolled me in a magazine subscription without my consent. Trying to cancel is impossible.

  

  Business Response

  Date: 06/04/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by **** *****. We offer our sincere apologies to Eric  for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Eric  is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazines were being sent to you as a Special Offer subscription, included in your qualified purchase with *******. The Special Offer was included at no cost to you and no billing will result for the subscription. Additionally, when the subscription expires, delivery will discontinue it will not automatically renew.
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  Eric  can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope Eric  will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11am PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

• Initial Complaint

  Date:06/01/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I never asked to subscribe to Elle magazine. I just got 2 copies in the mail. I thought the first copy was a mis-delivery. I just got the 2nd copy, and it has my name on it. I logged onto Elle. Elle says that Subco made the subscription. I got a $120.18 charge from "Merchant ASRI" on my credit card. It looks like Subco subscribed without my consent. I searched online, and others have had this same issue with Subco. Looks like a scam to me. I want a refund and an immediate cancellation. More than anything, I want Subco put out of business or fined. This practice is unconscionable, particularly if it preys on senior citizens.

  

  Business Response

  Date: 06/03/2025

  Dear Better Business Bureau,
  
  We are writing this response to Complaint Case ********, filed by ******** ******** We offer our sincere apologies to Patricia for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  To ensure Patricia  is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this was an offer from Rose Farmers
  
  bPerx
  E: [email protected]
  P: 888-965-8903
  W: www.bperx.com
  
  Our records indicate that your subscription to - magazine(s), were successfully cancelled on, 6/2/2025. (Confirmation No. #*******). Due to publisher labeling procedures you can expect to receive a few more issues of the magazine before the delivery discontinues. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  We hope ******** will contact us directly should they have any additional questions or concerns.
  
  Best Regards,
  
  Subco Customer Care Management
  800-258-3350
  [email protected]

  Customer Answer

  Date: 06/04/2025

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  
  
  Regards,
  
  
  
  ******** *******
  
  
  
   
  

• Initial Complaint

  Date:05/31/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Subco submitted an order for **************** in my name. I did not order this magazine and do not appreciate any company who fraudulently submits subscription orders. I am requesting Subco to cancel the subscription immediately, remove my data from their computer systems and cease all further contact.

  

  Business Response

  Date: 06/03/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ***** **********. We offer our sincere apologies to Scott  for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure Scott  is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named *****. ***** has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  bPerx
  E: ***********************
  P: ************
  W: *************
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #*******.
  
  
  Scott  can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope Scott  will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11am PST.
  
  Best **************************************************** Management
  ************
  **************************************************************

• Initial Complaint

  Date:05/28/2025

  Type:Delivery Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been receiving magazines at my home address that I did not order or subscribe to. These mailings are unsolicited and arrive regularly, despite me never giving permission or entering into any agreement with the sender after signing up for samples from the company PINCH ME. I want the business to immediately stop sending these magazines and remove my information from their mailing list. I am requesting no further contact of any kind, including promotional materials, magazines, or other mail

  

  Business Response

  Date: 06/02/2025

  Dear Better Business Bureau,
  
  
  We are writing this response to Complaint Case ********, filed by ******** **** We offer our sincere apologies to ********  for any inconvenience or trouble receiving this magazine has caused. We trust they will find closure within this response and will be satisfied with the resolution.
  
  
  To ensure ********  is well informed, Subco is a magazine clearinghouse that fulfills and processes magazine subscriptions to publishers on behalf of 3rd party agencies. With that being said, Subco does not sell or solicit the sales of magazines or any other types of products.
  
  
  Therefore, our office does not handle or process any type of billing or payment processing. Publishers will direct customers to contact our office as we are responsible for cancellations, changes of address and assisting in identifying to the subscriber who the 3rd party is and where their order originated.
  
  
  Magazine(s) are being sent as a Promotional Offer from a company named bPerx. bPerx has partnered with various companies, e-commerce websites and magazine brands to offer perks. You will not be charged for the magazine subscriptions and they will not auto renew. They will never ask for your billing information only a shipping address is required.
  
  Our records indicate this resulted from an order placed with PinchMe.
  
  bPerx
  E: [email protected]
  P: 888-965-8903
  W: www.bperx.com
  
  
  Upon receipt of this complaint, our office cancelled the magazines. Cancellation Confirmation #********
  
  
  ********  can expect to receive a few more issues as the magazines are labelled a few months in advance. We have also placed the mailing address on our internal Do Not Mail list, to ensure this does not occur again.
  
  
  We hope ******** will contact us directly should they have any additional questions or concerns.
  
  We are available Monday through Thursday 7am to 4pm PST and Friday 7am-11am PST.
  
  Best Regards,
  
  Subco Customer Care Management
  800-258-3350
  [email protected]

  Customer Answer

  Date: 06/02/2025

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  
  
  Regards,
  
  
  
  ******** ***