Reviews
This profile includes reviews for Lee's Air, Plumbing, & Heating's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 353 Customer Reviews
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Review fromBrittany B
Date: 02/02/2024
5 starsBrittany B
Date: 02/02/2024
Great service!! Helped us with all our needs!!! ***, ******, and ******* helped us at our house and did a fantastic job at all they did. They answered all the questions and cleaned up after themselves.. I would recommend this business. They are fantastic!!!
Lee's Air, Plumbing, & Heating
Date: 02/16/2024
Dear ********,Thank you for taking the time to share your positive experience with Lee's Air, Plumbing, & Heating in *******, **. We are delighted to hear that ***, ******, and ******* provided you with great service and addressed all your needs effectively.Our team takes pride in delivering excellent service and ensuring our customers are satisfied with the results. We're thrilled to hear that they answered all your questions and maintained a clean work environment throughout the process.Your recommendation means a lot to us, and we are grateful for your support. We will be sure to pass along your kind words to ***, ******, *******, and the rest of our team.If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.Best regards,The Lee's Air, Plumbing, & Heating TeamReview fromJohn G
Date: 02/01/2024
2 starsJohn G
Date: 02/01/2024
I had used **** many years ago for an air conditioning problem I had. They were very good and the price was reasonable. Recently I purchased two double sink vanities, one for each bathroom, and needed the drain pipes adjusted to match the new vanities, so I called Lees. A tech came to our house and told me it would be $1000 to install the drain pipes, just for one of the vanities, and only if I bought the parts (he gave me a list). Not being plumbing savvy, I figured this was a pretty involved process so I agreed to the price. I bought the parts and the next day another tech came to do the work. I watched as he installed the new drain pipes. It took him approximately one and a half hours to complete the work. After watching him, I decided to install the drain pipes on the second vanity myself. It cost me approximately $60 for parts and cement, and a little more than one and a half hours to complete the work. Both techs were very nice, but I feel like I was seriously overcharged. After this experience I won't be calling Lees for any HVAC or plumbing needs.Lee's Air, Plumbing, & Heating
Date: 02/16/2024
Dear ****,Thank you for sharing your recent experience with Lee's Air, Plumbing, & Heating in ******, **. We appreciate your honest feedback and apologize for any disappointment you experienced regarding the pricing of our services.We strive to provide flat rate pricing and ensure our customers feel confident in the value they receive. We understand your concerns and would like to address your concerns at ************. We're glad to hear that our technicians were courteous during their visit, but we regret that the overall experience fell short of your expectations. Your feedback is invaluable to us, and we will use it to improve our services moving forward.If you have any further questions or concerns, please don't hesitate to reach out to us directly. We appreciate the opportunity to address your feedback.Best regards,The Lee's Air, Plumbing, & Heating TeamReview fromMay B
Date: 01/31/2024
5 starsMay B
Date: 01/31/2024
************** ***** was great. He checked everything that was needed to be checked. Took pictures to show us how everything looked and was performing. Very professional and kind.Lee's Air, Plumbing, & Heating
Date: 02/16/2024
Dear May,Thank you for taking the time to share your experience with Lee's Air, Plumbing, & Heating in *******, **! We're thrilled to hear that ***** provided you with great service and that he was thorough, professional, and kind during his visit.We truly appreciate your feedback and will be sure to pass along your kind words to *****. If you ever require assistance in the future or have any questions, please feel free to reach out to us.Best regards,The Lee's Air, Plumbing, & Heating TeamReview fromBetty H
Date: 01/26/2024
5 starsBetty H
Date: 01/26/2024
Amazing service and amazing professional, kind people! Thank you ******* and ******!??Lee's Air, Plumbing, & Heating
Date: 02/16/2024
Dear *****,Thank you for your wonderful review of Lee's Air, Plumbing, & Heating in ******, **! We're delighted to hear that you had an amazing experience with our team, especially with ******* and *************We greatly appreciate your feedback and will be sure to share your kind words with ******* and ******. If you ever need assistance again or have any questions, please don't hesitate to reach out to us.Best regards,The Lee's Air, Plumbing, & Heating TeamReview fromRon W
Date: 01/26/2024
5 starsRon W
Date: 01/26/2024
The technician was very polite, thorough, great work ethic, which is rare today. I give him an A+Lee's Air, Plumbing, & Heating
Date: 02/16/2024
Dear ***,Thank you for sharing your positive experience with Lee's Air, Plumbing, & Heating in ******, **. We're thrilled to hear that ************** demonstrated excellent professionalism, thoroughness, and a strong work ethic during your service appointment.Your feedback means a lot to us, and we'll make sure to pass along your appreciation to our team member. If you ever require assistance in the future or have any questions, please don't hesitate to reach out to us.Best regards,The Lee's Air, Plumbing, & Heating TeamReview fromAnn L
Date: 01/24/2024
5 starsAnn L
Date: 01/24/2024
Polite, efficient and friendly. Explained what he needed to do and did it.Lee's Air, Plumbing, & Heating
Date: 02/16/2024
Dear ***,Thank you for taking the time to share your experience with Lee's Air, Plumbing, & Heating in ******, **. We're delighted to hear that ************** provided polite, efficient, and friendly service while explaining the necessary steps and completing the job.Your satisfaction is our top priority, and we appreciate your feedback. We will ensure that your kind words are passed along to our team member. If you ever need assistance in the future or have any questions, please feel free to reach out to us.Best regards,The Lee's Air, Plumbing, & Heating TeamReview fromNancy C
Date: 01/24/2024
5 starsNancy C
Date: 01/24/2024
I called them and they showed up the same day. ****** did a great job informing us of the issues with our unit. He provided multiple options and suggestions on how to go about fixing the problem. He was very knowledgeable and helpful. ********* and his partner came to change my thermostat (I forgot his name). We got a new smart ecobee thermostat and they also showed us how to use it. They were patient, quick, and very knowledgeable. The installation was only a few hours in the morning and they came back when I was off work to change the thermostat. We were switching from gas to a heat pump, and they educated us on the process. **** team was very professional and helpful from start to finish. Definitely recommend.Lee's Air, Plumbing, & Heating
Date: 02/16/2024
Dear *****,Thank you for sharing your positive experience with Lee's Air, Plumbing, & Heating in ******, **. We're thrilled to hear that ****** provided excellent service by informing you of the issues with your unit and offering multiple options for fixing the problem. It's great to know that ********* and his partner also provided outstanding service during the thermostat installation, demonstrating patience, efficiency, and expertise.We truly appreciate your recommendation and are delighted to hear that our team was professional and helpful throughout the entire process. We will ensure that *****************, and their partner receive recognition for their exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.Best regards,The Lee's Air, Plumbing, & Heating TeamReview fromEric O
Date: 01/21/2024
5 starsEric O
Date: 01/21/2024
The technician ************************* was professional, friendly, and knowledgeable. He answered all our questions and went over the service worked he completed.Lee's Air, Plumbing, & Heating
Date: 02/16/2024
Dear ****,Thank you for taking the time to share your positive experience with ************************* from Lee's Air, Plumbing, & Heating in ******, **. We're thrilled to hear that ****** provided professional, friendly, and knowledgeable service during your appointment. It's fantastic to know that he addressed all your questions and thoroughly explained the service work he completed.We greatly appreciate your feedback and are delighted to hear that ****** exceeded your expectations. We will make sure to pass along your compliments to ****** and his team. Your satisfaction is our top priority, and we look forward to serving you again in the future.Best regards,The Lee's Air, Plumbing, & Heating TeamReview fromJudy C
Date: 01/15/2024
5 starsJudy C
Date: 01/15/2024
It may be unusual to report enjoying a home repair, but thats how it all unfolded with our recent heater repair by **** *******************************. For one thing, ******* was able to quickly repair what we thought may be a failed and kaput heating system. Whew!! What a relief!! We enjoyed our interaction and conversation with ******* he was knowledgeable, friendly and enthusiastic. Thank you **** for sending ******* our way!Lee's Air, Plumbing, & Heating
Date: 01/19/2024
Dear ****,Thank you for taking the time to share your positive experience with Lee's Air, Plumbing, & Heating. We're delighted to hear that ******************************* provided you with exceptional service during your heater repair in ******, **.It's always a great relief when our skilled technicians can diagnose and repair issues, saving you from the inconvenience of a full system replacement. We're glad that *******'s friendly, knowledgeable, and enthusiastic approach made the experience enjoyable for you.At *****, we strive to provide top-notch service that exceeds our customers' expectations. Your satisfaction is our priority, and we appreciate your trust in our team. If you ever have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.Thank you for choosing Lee's Air, Plumbing, & Heating. We look forward to serving you in the future for any heating, plumbing, or air conditioning needs you may have.Best regards,The Lee's Air, Plumbing, & Heating TeamReview fromEd L
Date: 01/14/2024
5 starsEd L
Date: 01/14/2024
Lil expensive but ****** and team did great and expedited work , they put up the hvac unit next day and worked clean. Service was Excellent. That made for me the extra cost worth it. Quick clean and courteous serviceLee's Air, Plumbing, & Heating
Date: 01/15/2024
Dear **,Thank you for taking the time to share your positive experience with Lee's Air, Plumbing, & Heating. We appreciate your feedback and are delighted to hear that ****** and the team provided you with great and expedited service during the installation of your HVAC unit in ******, **.We understand that pricing is an important consideration, and we're glad to hear that the excellent service you received made the investment worthwhile. Our team is dedicated to delivering high-quality workmanship while ensuring a clean and courteous experience for our customers.Your satisfaction is our priority, and we're grateful for the opportunity to serve you. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.Once again, thank you for choosing Lee's Air, Plumbing, & Heating. We value your trust and look forward to providing exceptional service for any future heating, plumbing, or air conditioning needs you may have.Best regards,The Lee's Air, Plumbing, & Heating Team
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