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Business Profile

Wholesale Seeds

USA Garden Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Seeds.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I haven't received the seeds that I ordered and paid for, if you don't send them soon the growing season is not going to last forever. Please send me the seeds or return my money.

  • Initial Complaint

    Date:06/05/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a Bonsai bowl and some Lotus seeds from USA Garden Center (USAGC) on/around 26 April 2025 after seeing advertisement on *******. The purchase price ($19.94) posted to my credit card on 27 April 2025. I received an email with a receipt (see attached) that clearly states the bowl and seeds as the purchased items. I also received some tracking info which I followed as I received the information. I received a partial order (seeds only) on 31 May 2025. The tracking info stated that the order was left in or around mailbox. My first thought was that a bowl would be too large for the mailbox. I checked at the mailbox but there was no box. I immediately replied to ***** and initially indicated that the order was not found but sent a second email after discovery that there was a small plastic envelope containing the seeds (see attached photo) that was left at the mailbox. The bowl was not delivered. ***** replied a few days later asking for shipping receipt and statement of what was missing. I complied with that request. I alerted ***** from the start that the bowl was not delivered. I have sent them two emails since but feel that ***** is engaging in a stone wall effort hoping that I go away. The last email sent from me clearly stated my perception and stated that I planned to document the situation with the BBB. I feel that I have been scammed out of just shy of $20. I also do not feel that ***** intends to remedy the situation (deliver the bowl as committed in the first place). I am a retired civilian employee who worked for the ***/*** for 34 years. I am also married to A US Army nurse, non-active.

  • Initial Complaint

    Date:04/04/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not receive my rose seeds I ordered, it's been over a month and no delivery, I want a refund credit back to my account

  • Initial Complaint

    Date:03/25/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered something it only cost $10 the shipping costs like $20 I waited almost 2 months never received my product never received anything they told me it was delivered and I did not receive anything they scammed me and they told me that they are nothing they're going to do about it I want my money back I don't even want the product now I want a full refund or I want them in jail

  • Initial Complaint

    Date:02/24/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered the product they have since sent me multiple offers for me to spend more money, but they have not acknowledged shipment of the product. They donot respond to my text message.

  • Initial Complaint

    Date:11/16/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered 6 Brazilian Good Fortune Wood Logs. Supposed to include Buddha figurines, did not come. All logs had mold and mildew and after 4 weeks still have not sprouted. I paid $129.94 and the company offered me $25.98 reimbursement. I received five totally useless, moldy, mildew dead logs. I want full refund

  • Initial Complaint

    Date:07/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered planters the end of April and the product came around July 15th. I had requested a refund but instead they shipped out a new shipment. It's too late in the season to use now. I wish to return product and get a refund.

  • Initial Complaint

    Date:03/25/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered seeds and I am still waiting for them.....no communication was exchanged....They never contacted me

  • Initial Complaint

    Date:03/22/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered these seeds February 26th 2024 I just received them today. March 22nd. These are supposed to be 1 pound bags of seeds, as you can see that by the pictures, they're about the size of a ************* piece. I have a quarter in the middle of the bags to show you how small they really are.

  • Initial Complaint

    Date:03/22/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    never got the seeds

USA Garden Center is NOT a BBB Accredited Business.

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