We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Wholesale Seeds

USA Garden Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Seeds.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/03/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered 3 packages flower seeds early January 2024. Planted in my greenhouse upon arrival using normal procedures. These seeds are 100% dead. I have had a garden and or greenhouse for about 70 years and know how to start seeds.

  • Initial Complaint

    Date:02/08/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is not *** based as they claim. Upon ordering, I received a tracking number from Chine. It also appears as though a lot of the products listed on their site are photoshopped images of plants that do not exist in real life. The phone number I was directed to call lead to a person trying to sell me medical equipment, and any attempts to email get a bounce back email stating that the email cannot be delivered due to a virus.

  • Initial Complaint

    Date:12/25/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi! I ordered 2 pair of garden clogs on 11/26/2023. I have yet to receive them and have sent several inquiries via emails, regarding the status of my package. The tracking number that was given to meshows that the package was successfully delivered to *********, ****** on 12/17/2023. This is a problem as I do not live in ******. I live in ***********************. These shoes were a Christmas gift for my daughters. I do NOT want to do any further business with this establishment as they do not appear to be reputable nor responsive to their customers. I would just like a refund from them of $88.93. I have emailed them 3 times and tried to call their given phone numberonly to be given a different numberand no one answers. The number given, just continued to play advertisements, from other companies, as you sit and wait for someone to answer your call. No one ever answers. So, after 45 minutes-60 minutesI finally gave up and hung up. I have put in a complaint with PayPal as well as here at the BBB. I wish I had looked on the BBB PRIOR to ordering from this company, as I am now seeing that this is an on-going issue with them. ?? As I stated earlier, I would just like a refund of my payment from this company. Sincerely, ****

  • Initial Complaint

    Date:12/06/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased flower seeds by credit card November 2023. for pruning shears and flower seeds, received the shears, but I have not received the flower seeds. I have reached out numerous times with no response from this company and the phone number given on their website is not a valid number. It's interesting they still email me offering huge discounts if you purchase more. I'm simply looking for a refund. they reply from ************************************* and ask me to reply on ********************************************************, but without any solution. Looks lie a fake marketing of flower seeds. If they do not plan to send the flower seeds they should return the amount..

  • Initial Complaint

    Date:07/20/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with the USA garden center with my child. The website looked legit with a ************* physical address and so on.After waiting months, there is no order. The tracking slip indicates it's going from ***** to *****. Further emails (for advertising future sales) after the one(confirmation of shipping email) lists the company as located outside *******. USA Garden Center ********************************************************************************

  • Initial Complaint

    Date:07/15/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased flower seeds by credit card in June 2023. I have not received the flower seeds. I have reached out numerous times with no response from this company and the phone number given on their website is not a valid number. It's interesting they still email me offering huge discounts if you purchase more. I'm simply looking for a refund.

  • Initial Complaint

    Date:06/22/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a complaint against USA Garden Center. I ordered seeds from them on June14th. I have not received the product, they have not responded to my emails, and the tracking link that they sent does not work. The date of the transaction is Jun 14, 2023, the company sent me a confirmation email and notification for shipped product. The link to track my shipment at 17Track.net does not work. The order numbers are ***** and *****. I sent them an email informing them of the non-working link. They have not responded, nor have I received my order. They still send me email newsletters and text messages with coupons using the number 1-833-569-0232, without contacting me about my order. I have also filed a complaint with the FTC, this place needs to be shut down, I think it is a fraudulent business.

  • Initial Complaint

    Date:05/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 25, 2023, at 1009 hours, (Eastern standard time) I placed an order for Hosta Seeds From USA Garden Center, totaling $36.24. The purchase order number is 39065 and was paid in full with my Visa card. On May 17, 2023, at 14:44 hours (Eastern standard time) I received a confirmation from a delivery company Yahweh (17 Track/Tracking #UH*********YP), stating that my Hosta Seeds had been delivered as of this present time, nothing has been received from this company. I have cameras positioned around the perimeter of my home and no delivery company has arrived at this date and time with any packages from this company. I am looking to just receive a refund to my credit card and hoping these individuals will be put out of business for false advertisement. I will be forwarding a picture of the tracking information and the order information. I have made numerous attempts to contact this company and they just politely tell me they will get in contact with me and they never do. I am hoping you will be able to assist me in a monetary refund to my credit card. Your assistant will be greatly appreciated.

  • Initial Complaint

    Date:05/07/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered from this company March 21. There’s no phone number and emails have went unanswered.
    No seeds, no updates about order, nothing! Emails are going unanswered.
    Buyer beware!

  • Initial Complaint

    Date:03/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of purchase was 02/09/2023 i attended purchase hota seeds for $24 i had try reaching out to Usa Garden center with no response i finally received what i thought was my order al that was in the shipping envelope was a small piece of paper thanking me for my order

USA Garden Center is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.