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Searchers of Records

Peoplewhiz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

Customer Complaints Summary

  • 749 total complaints in the last 3 years.
  • 151 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/20/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Requested multiple times for removal of my entire record from their site and all partner sites permanently and they refused. I am a data breach victim.

    Business Response

    Date: 01/20/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We are more than happy to remove your information without needing to provide an ID. However, I will need more information beyond first and last initials. Can you please provide your first and last name and we will review and remove the listings ASAP? 

  • Initial Complaint

    Date:01/18/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Peoplewhiz is sharing my personal information publicly without my consent or knowledge. My monthly ID protection scan shows my information on their website on 1/16/25. My information is not for them to sell or distribute. I want them to remove my information from their database, but they are requesting my ID to remove it. They don't need any more of my information, especially since I am suspicious of their business operations.

    Business Response

    Date: 01/20/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 01/21/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    **** *******

     

  • Initial Complaint

    Date:01/18/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This site will not remove unauthorized listing of my personal details without a drivers license. They have no authorization to publish my details that have been stolen and used inappropriately. I am not comfortable proving personal id to an unknown company and want my info removed.

    Business Response

    Date: 01/20/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID.

  • Initial Complaint

    Date:01/15/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was notified that my personal information is available on PeopleWhiz, so I searched and found it there. I do NOT want my information included on PeopleWhiz, but it looks like I must send them a copy of my ID. I cannot do that, as my ID is personal and I will not give out that information to a site such as this. How can I have my information removed without sending my personal ID? Thank you.

    Business Response

    Date: 01/20/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 01/21/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ****** ********

     

  • Initial Complaint

    Date:01/12/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Much of my personal information was found mixed-in amongst others information who are not associated with me, and much of my personal information has been publicly disseminated through this info service's multiple sites without my permission. The claim to offer a simple way to remove my information, but I found it difficult at best and was unable to complete their method.PeoplesWhiz PeoplesWhized PeoplesWizard PeoplesWizr PeopleWhizedCom PeopleWhizedNet PeopleWhizRCom PeopleWhizrNet PeopleWiz PeopleWizardCom PeopleWizardNet PeopleWizCom PeopleWizNet PeopleWizr

    Business Response

    Date: 01/20/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 01/21/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ****** ****

     

  • Initial Complaint

    Date:01/11/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want to remove my data and my wife wants to remove her data but they unfortunately require an ID which no other data brokers I have seen require to remove our data, and feels very draconian to jump through such hoops to make an opt out request.

    Business Response

    Date: 01/20/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:01/05/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My information is available for sale on PeopleWhiz. In trying to remove it, they insist on a personal Id picture to ensure the attempt at removal is really me. This seems nonsense. Do they have pictures of me to validate the picture against? In the age we are in, how hard would it be to alter an ID (e.g., drivers license) to reflect whatever I want, or what good would my military ID be with only a name and picture showing on the front side. The providing of a picture ID presents further risk to assisting those who would attempt to steal my ID than necessary for the company to ID me. My banks and financial institutions dont require this. Why does this company?

    Business Response

    Date: 01/20/2025

    Thank you for contacting us regarding your concerns. Background ***** is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:01/03/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Here is the letter I wrote to this company called peoplewhiz. They said they canceled this account that I never signed up for but have failed to refund my money. You have to watch all your credit card and bank accounts like a hawk or this really starts to get out of hand. I never used amazon pay in my life and never would get anything from a company with a name like that. I never noticed this monthly payment for about 20 months because I do not get a paper statement and just pay the bill for amazon ever month, then the other day I saw the amazon pay statement and was shocked to say the least. Here was my letter to them regarding this.From: ******** S. ******* To: ******************************** <********************************>Cc: *************************** <***************************>Sent: Tuesday, December 17, 2024 at 01:00:42 PM CST Subject: CANCEL THIS AND REFUND ALL MY MONEY I do not recall ever ordering anything from peoplewhiz, I would never order anything from a company with that name and from what I saw on the report on my daughter there is no information that I already did not know. If I did ever order then I would of canceled it asap because it is a worthless report. Did you go by a different name in 2023? I never saw any emails from you saying welcome to peoplewhiz etc?? I will pay for the first month only and I will need a refund of 20 months at ***** which comes to 559.80.Looking forward to hearing from you very soon. Also I would never use my AMAZON card to pay for something like this, I would of used a normal Credit card. Thank you,

    Business Response

    Date: 01/20/2025

    Hi there,

     I was able to locate your account and it looks like you used ****** pay to purchase the subscription in April 2023. We have always operated our business as Peoplewhiz. You should have received an email on the initial purchase date of April 26th, 2023 to confirm your subscription. We have gone ahead and refunded you. Please allow 5-7 business days for the credit to be reflected on your statement. 

    Customer Answer

    Date: 01/20/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ******** *******

     

  • Initial Complaint

    Date:12/28/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello,I received a notification from my identity protection company that said that peoplewhiz.com was storing and selling my data online and to opt out. When going to do so, they requested ID verification which is a gross overstep for non-public stores information. I am not adding my drivers license number to their records. I would just like my information not stored, recorded, distributed, or utilized on any records database without my consent. Please remove immediately. Thanks,

    Business Response

    Date: 01/04/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:12/24/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Found out from my privacy monitor that PeopleWhiz is hosting my PII on their website without my permission and then asking me to upload my ID in order to remove it. Sounds illegal and sounds like a scam to get more information. Stay away.

    Business Response

    Date: 01/04/2025

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID.

Peoplewhiz.com is NOT a BBB Accredited Business.

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