Reviews

Review Details

• Review fromJennifer L

  Date: 09/29/2023

  1 star
  Accurate is the worst background check company I have ever dealt with, and I plan to escalate my complaint to regulatory agencies, for all the reasons stated below. Luckily, my company accepted my complaint, and went forward with me, but I was distraught over what I was put through. It took me hours to get my info submitted to them, because their website kept timing out and I had to resubmit my info over and over. Then they asked me to fill out Word doc forms instead and upload them. Because I had a long work history, and they could't be bothered to verify, they then asked me for W2s from 10 years back.

• Review fromStacey C

  Date: 06/19/2023

  1 star
  Took my money and information and never received a background check! **************** was absolutely no help.

• Review fromJohnson J

  Date: 04/29/2023

  1 star
  Stupid company. Never trust this people. Irresponsible and dont care about our complaints. They dont know how to do a background check properly. I never see such a worst company in my entire lifetime. They are not deserving even one star.

• Review fromAn A

  Date: 04/28/2023

  1 star
  Their customer service is very slow. It shouldnt take 30 minutes to send an email.

• Review fromAmanda S

  Date: 04/05/2023

  1 star
  I was an HR director and I never had it takes so long for a background check. Meanwhile, new hires wait for their results as their bank accounts drain. Is the company legit? Numerous complaints with the Better Business Bureau as well. One stated that they went homeless waiting a month for his results and didnt have time to get another job before becoming homeless. I'm in a hotel as traditional for a new home and job. My bank account draining as I wait for my results.

• Review fromAmy S

  Date: 03/05/2023

  1 star
  Extremely slow I've had the same job for 20 years the same state issued license and only attended 2 highschools and with the technology and resources they have today with the information and numbers I provided it should not be taking 2 weeks for my results

• Review fromSierra N

  Date: 02/01/2023

  1 star
  Extremely slow and no resources or ways to find out progress. Their website to login doesn't even work. They have bad reviews all over ****** for a reason. If you have to deal with them don't waste your time. They're very well known for giving reports with false information too.

• Review fromrichard h

  Date: 01/28/2023

  1 star
  I dont have criminal back ground and I retired from my last job. How these people intrude in your daily lives, calling people and wanting me to provide tax returns as far bqck as 2011. If you know anything you can only get them 10 years back. Dumb dumb, must be a migdet minded. I have a retirement and actually was offered the job that I applied for but this Accurate needs to be reported to the ***** Im sure that ypur rights have been violated by Accurate. I beleive in serving the underserved employees of this good nation. There are attorneys that will *** them for Mental Anguish

• Review fromJames G

  Date: 01/03/2023

  1 star
  By far. I come to realize this is the worst company to get a background check through. They have no one to help you and everyone is trained to say they don't know why!!! I have never waited over a month for a background check!! This is ridiculous and I advise all companies to take another route when it comes to this company!!! After all look how they respond to reviews. Same BS

• Review fromNiki S

  Date: 12/28/2022

  1 star
  This company drags their feet on their screening job. They also very clearly don't read their own applications or communications. They constantly call the wrong numbers for prior employers and ask for the same documentation multiple times even though I've provided it within minutes each time. They also want paychecks for volunteer positions and don't seem to understand that paychecks don't exist for unpaid positions. They've called twice to ask for employer contact information that was provided to them on the screening questionnaire. This last time they called me, they asked me if their own system could accept digital signatures. I told them I have no idea what their software and permissions did and did not allow - they should know since they work for Accurate, and if they don't know, the applicant isn't the person to ask. The feds have cleared me and are ready for me to work, but the third party company I am working through insists on using Accurate and being cleared through them. We've been waiting for Accurate for three weeks now.