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Business Profile

Foreclosure Help

The Retention Group

Reviews

Customer Review Ratings

4.94/5 stars

Average of 97 Customer Reviews

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Review Details

  • Review fromDeyvi S

    Date: 06/29/2024

    4 stars
    Great customer service.. Everyone I spoke to explain to me of what their job duties.When they needed documents they called right away, I would highly recommend them to friends and family that need their assistance. Every step I had to go thru they made it easy..Thank you..
  • Review fromDesiree E

    Date: 06/21/2024

    5 stars
    Everyone was amazing, I spke with ******* over the phone at first and then another lady also helped. I forgot her name but she was super super nice. Thank you!
  • Review fromGreicy Yobana R

    Date: 06/17/2024

    5 stars
    Honestly this team rocks.. everyone is very helpful and comforting! best team to work with
  • Review fromMelanieB

    Date: 05/31/2024

    5 stars
    I AM IN SHOCK! I don't whether to cry or scream. I'm really in shock. Where do I begin. In short, this **mpany SAVED MY HOME! I was panicking, litterly sick with worry because I was way, WAY over due for my mortgage payment. But what is crazy is that how I found them. I was just looking for a quick loan and stumbled on them. I left a message on there vm and this sweet very patient and understanding lady called me back actually the very next day! Let me tell you, this **mpany is crazy A-MA-ZING because every mortgage assistant **mpany has all types of stipulations and there WAS NO WAY I WAS GETTING APPROVED! And look 2 days later I am now approved. *****'s professionalism is beyond. The day after I did my application, she had me schedule a call to my mortgage **mpany. She told me before the call, just let them know you authorize and then you can hang up if you want. She litterally took over the call. I knew she would let my mortgage ** know to TAKE A SEAT! I LOVE THIS COMPANY! I had prayed and prayed. I just cannot believe how utterly amazing, powerful this **mpany is. My stress level was so bad. I'm in just disbelief how amazing The Retention Company is. So many people going through it and they don't have to. I'm telling everyone I know about this **mpany. I can now sleep in peace tonight. In 2 days they saved my home and their agent ***** was the perfect person for a person like me who just wanted to give up. Just saying THANK YOU, will never be enough. If words **uld express how I am feeling right now! I am at a point where I want to build a better life for myself but had no options until ***** and The Retention Group. Thank you from the bottom of my heart.
  • Review fromLinda M

    Date: 05/30/2024

    5 stars
    I highly highly recommend these folks as they exceed all expectations. They were recommended to me by my neighbor who had a similar sitation to mine. If you're looking for a team that will fight for you, TRG is it!
  • Review fromOscar K

    Date: 05/20/2024

    5 stars
    The retention group staff especially ******** were outstanding with their support. I cant recommend them enough, absolutely amazing. ******** followed up with us every week to give us an update and guided us step by step
  • Review fromKenneth S

    Date: 05/10/2024

    5 stars
    The retention group was wonderful from start to finish so helpful and always considerate if not for them I would be in a much worse place I'm so grateful thank you so much sincerely K.H.S.
  • Review fromAnthony T

    Date: 04/29/2024

    4 stars
    The Retention Group was very good to me. They took the time to explain their processes and kept me updated throughout. They made me feel very relaxed even though it was a tough time for me and my family. I highly recommend anyone going through a housing issue to seek the help from The Retention Group.
  • Review fromAli I

    Date: 04/26/2024

    5 stars
    AI The retention group was absolutely amazing. They helped me through a very tough time, and allowed and gave me the opportunity to hold on to my piece of the American Dream. They were understanding and worked with me throughout the process and thanks to their valiant work and efforts I am able to keep to my home. So from the bottom of my heart I thank you and your entire team.
  • Review fromAraceli A

    Date: 04/25/2024

    5 stars
    I absolutely grateful the company helped me a lot and was patient with me. I will definitely recommend retention group for there great services. The support I receive I was blessed to have reached this company.

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