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Business Profile

Internet Marketing Services

Zoek
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for Zoek's headquarters and its corporate-owned locations. To view all corporate locations, see

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Zoek has 2 locations, listed below.

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    • Zoek

      530 Technology Dr Irvine, CA 92618-1349

      BBB accredited business seal

    • Zoek

      65 Enterprise Aliso Viejo, CA 92656-2705

      BBB accredited business seal

    Customer Review Ratings

    3.71

    Average of 162 Customer Reviews

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    Review Details

    • Sabrina B

      Date: 09/15/2024

      I feel Confident that Zoek Marketing will help me scale my business like I would like too . I've worked with 10 marketing agency's to help me grow my business only to be lend down a rabbit whole of confusion. Also not to mention 1000's of dollars spent only to be left disappointed and frustrated . To pay for ads that no ROI was made . I understand it takes time , when you seek a expert you wan solutions ffor your pain points not broken promises .

    • Margaret H

      Date: 09/09/2024

      *** *. Is the epitome of great customer service! Especially when it comes to technology with those of us who are technology challenged. He was so patient and calmed my frazzled nerves, which technologically glitches have a way of affecting me, and showed me ALLOWING ME TO MAKE THE ADJUSTMENTS, so I can experience the ease of the experience. *** *. needs to run this entire department and get rid of the people who dont put their customers first. After all, it is the CUSTOMER who pays the salaries.

    • Glenda G

      Date: 08/24/2024

      Listened to all of my concerns. Gave a thorough explanation of the startup process. A professional team. Customer friendly. Easy communication. Straight to the point. We highly recommend ******

    • Ricardo T

      Date: 08/16/2024

      I recently had the pleasure of working with **** during our onboarding process, and I can confidently say that it was an incredible experience. From the very beginning, their team demonstrated a deep understanding of our goals and objectives, and they tailored their approach to meet our specific needs.The onboarding session was not only thorough but also engaging. The agencys experts walked us through their strategies and tools, ensuring that we felt comfortable and well-informed moving forward. Their professionalism and attention to detail were evident at every step, which gave us great confidence in their capabilities.We were impressed by their commitment to transparency and communication, making it easy for us to ask questions and provide feedback. With such a solid foundation laid during onboarding, we are excited about the results we anticipate from this partnership.

    • Pedro G

      Date: 07/31/2024

      a very professional team, communicative, good listeners, straight to the point, ready to accommodate the needs of my project.

    • john b

      Date: 07/26/2024

      Shout-Out to ***********************, Express Team Lead and **************** website developer of Zoek, GoZoek.com. Their assistance and guidance in building the framework of my website Baroneproductions.com was very much appreciated and done in record time. I highly recommend their services to anyone looking to jump-start a website that has creativity and functionality. They are the A team.*******************

    • Cole R

      Date: 07/25/2024

      My initial consultation was of genuine interest. ***************** was congenial and thorough as she listened to learn exactly where I was at regarding the process. We discussed the process and she explained each phase plainly so I could understand. She fielded my questions with comprehensive answers. I'm forwarding images and information for my website and am looking forward to reviewing the first draft.

    • Milos D

      Date: 07/17/2024

      We hired this company through Wix to redesign our website and add a webshop. They took our requirements, we had an initial consultation with a designer, and received a first draft two weeks later. When we opened the first draft, our Wix website was a mess - none of our requested design elements were correct, and the shop was not included. After THREE WEEKs we were told that the criteria we requested for the shop was not possible due to system limitations. We stopped the project at that stage since the company could not finalize the package of services in the service agreement. Since no services were delivered, we have asked for a full refund. Zoek customer service staff did not offer any refund at first, stating the company has a strict no refund policy (buyer beware) even though they acknowledged that the company could not deliver the services in our contract. They offered to continue the website redesign without the commercial option, which was unacceptable since the shop was the main reason we initiated the redesign. We confirmed in writing before signing the contract that they could deliver the website redesign and webshop as requested. When it became clear that Zoek could not deliver on our contract, they even suggested that we hire another outside developer to finish the job that we hired Zoek to do! Today, six weeks after our initial discussions, Zoek is offering us a 50% refund on our contract, even though we have not received a final product and will not, since it is not possible due to technical limitations. This should have been a simple, straightforward interaction in which Zoek apologized for its misunderstanding and processed a full refund straight away. We have asked Zoek to cancel the existing service agreement in writing since it is not possible to deliver these services and process a full refund. At the moment, we are on the hook to pay a $695 penalty for Zoek not delivering the package of services in the service agreement.

    • Tereasa B

      Date: 06/24/2024

      ZOEK really helped to take my stress away of building my website. Im pleased with their work. They communicate promptly and they listen to what you want.

    • Ola O

      Date: 06/17/2024

      Excellent customer service from ************** from **********************. He went through a few solutions, until he found the one that worked.

    Zoek is BBB Accredited.

    BBB accredited business seal

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