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Business Profile

Mortgage Lenders

E Mortgage Capital

Reviews

This profile includes reviews for E Mortgage Capital's headquarters and its corporate-owned locations. To view all corporate locations, see

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E Mortgage Capital has 20 locations, listed below.

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    Customer Review Ratings

    4.51/5 stars

    Average of 288 Customer Reviews

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    Review Details

    • Review fromRick S

      Date: 09/15/2023

      1 star

      Rick S

      Date: 09/15/2023

      ******** calls during the day, asked to be taken off their list multiple times. Still receive calls multiple times a day all different numbers.

      E Mortgage Capital

      Date: 09/16/2023

      Good afternoon **********************. We apologize if you are receiving unsolicited calls. We would like to make sure that you are placed on our internal do not call list and are not solicited by anyone from E Mortgage. I would like to point out that lead vendors and agents from other companies have been known to call consumers masquerading as E Mortgage. To make sure that it is not someone from our team we ask that you opt out at this link. Since we don't have your information this is the only way we can add you to our internal Do Not Call List. We appreicate you.
    • Review fromPAul B

      Date: 09/15/2023

      5 stars
      ******* and ******** did a great job. They were efficient and got me great terms
    • Review fromPrithvi R

      Date: 09/14/2023

      5 stars
      I cannot express how pleased I am with the mortgage services provided by ******* and *******. From start to finish, they exceeded all my expectations and delivered an exceptional experience.Their speed in closing the deal was remarkable. In today's competitive housing market, time is of the essence, and E Mortgage ensured that the entire process was not only efficient but also lightning-fast. I was amazed at how quickly they moved things along.
    • Review fromHeather D

      Date: 08/15/2023

      1 star
      We received over 20+ phone calls form **** and ****** over the course of a week re: a loan application that we never requested (trying to poach from another loan agency). This is even after several requests to be removed from their call list. Not sure this is an ethical practice of getting loan business - would avoid at all costs!
    • Review fromPatricia G

      Date: 08/12/2023

      5 stars
      Fantastic working with *****************************. Everything went smoothly and we closed fast. I would highly recommend him!
    • Review fromEneyew A

      Date: 08/05/2023

      5 stars
      ******************************* was extremely personable and always open to communication at anytime to help through the process. He was a joy to work with and made the process as easy as possible. The team explained everything clearly and were very responsive. Would highly recommend anyone to work with ******************************* when buying a home!
    • Review fromJudy S

      Date: 08/03/2023

      5 stars

      Judy S

      Date: 08/03/2023

      I cant thank *************************** at E Mortgage Capital enough for all he did in securing my loan. As a first time home buyer I was completely unaware of the process, terms, and details involved and **** made himself available to walk me through the entire process and answer all of my questions. The quick 3-week escrow was seamless and it was largely due to Zachs knowledge and commitment to ensuring the best possible loan for my personal needs. I cant recommend him enough!

      E Mortgage Capital

      Date: 08/04/2023

      Thank you so much for sharing the feedback with your experience. **** is a seasoned industry veteran and we're blessed to have him on the team. Thank you for your trust in us. We wish you and yours many happy memories in your new home.
    • Review fromIlham A

      Date: 08/01/2023

      5 stars

      Ilham A

      Date: 08/01/2023

      *************************** and her team were a pleasure to work with! They flawlessly navigated us through the entire mortgage process with just a phone call or text away. Incredibly professional and personable, she kept our best interest in mind, ultimately helping us close on our beautiful home on time and made the entire process stress free. Highly recommended!

      E Mortgage Capital

      Date: 08/02/2023

      Thank you very much for your feedback *****. ****** as well as myself and the team are grateful for the opportunity to work with you. Wishing you and your family many happy memories in your new home. Congrats.
    • Review fromEnrique R

      Date: 07/27/2023

      5 stars

      Enrique R

      Date: 07/27/2023

      **** and her team helped me out on several home purchases. Easy to work with, they explain the process, make sure you understand the process and make it as simple as possible. I would highly recommend E Mortgage Capital to anyone, either buying for the first time, refinancing, investment purchases or even comparing rates. Out of state purchases, no problem, they helped me with those as well. They always deliver as promised.

      E Mortgage Capital

      Date: 08/02/2023

      Thank you for very much for your review and feedback. **** and her team are amazing and we're grateful for them as well as to you for giving us the opportunity to serve you.
    • Review fromJanel K

      Date: 07/24/2023

      1 star

      Janel K

      Date: 07/24/2023

      Thus company some how got ahold of my husband's information and sent texts to myself (his spouse) and then emailed his information to his ex wife, when they were made aware of this issue, there was no remorse whatsoever about releasing information to someone not authorized to have it. That included address and credit history.

      E Mortgage Capital

      Date: 07/31/2023

      Good afternoon *****. 

      Please email any communication you had with anyone from E Mortgage to *********************************

      I can assure you that we take consumer privacy very seriously and we would not share your information with anyone.  We also would not have access to any of your personal data or your husband's personal data without him either sharing it with one of our loan officers or applying for a loan.  Even then we would not share his info with a 3rd party.

      We looked through our logs and can't find a record of you reaching out to anyone from our team regarding this matter.  Please email us at ********************************* and we will investigate the matter as we take this very seriously.

       

       

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