Reviews

This profile includes reviews for Living Spaces Furniture, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Living Spaces Furniture, LLC has 22 locations, listed below.

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  Living Spaces Furniture, LLC

  14501 Artesia Blvd La Mirada, CA 90638-5805

  
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  Living Spaces Furniture, LLC

  2007 Ford St Austin, TX 78704-2837

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  Living Spaces Furniture, LLC

  12649 Foothill Blvd Rancho Cucamonga, CA 91739-9318

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  Living Spaces

  6600 W Latham St Phoenix, AZ 85043-1476

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  Living Spaces Furniture LLC

  8730 Rio San Diego Dr San Diego, CA 92108

Review Details

• Review fromFouad H

  Date: 11/28/2024

  1 star

  Fouad H

  Date: 11/28/2024

  Do not believe Living Spaces advertisements. The reason I bought my furniture because I was told there is no interests if I pay minimum every month. Not only I'm paying interest every month, on top of that ************** charge my extra fee. They are pure rip off. They lie. The furniture are ****.

  Living Spaces Furniture, LLC

  Date: 11/29/2024

  We appreciate you bringing your concerns to our attention and apologize for any inconvenience this may have caused. Per the financing terms and conditions listed on our website, Interest will be charged on the promo purchase from the purchase date at a reduced 9.99% APR, and fixed monthly payments are required until paid in full. These payments are equal to ******% of initial total promo purchase amount, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months rounding. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR *****%. Penalty APR *****%. Min Interest Charge $2. A promo fee will be charged equal to 2% of the amount financed on an equal payment no interest promotion of 18 months or more. Existing cardholders: See your credit card agreement terms. Subject to credit approval. A Promo Fee does not apply to this offer.
  

  Qualifying purchase amount must be on one receipt. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. For New Accounts: Purchase APR *****%. Penalty APR *****%. Min Interest Charge $2. A promo fee will be charged equal to 2% of the amount financed on an equal payment no interest promotion of 18 months or more. Existing cardholders: See your credit card agreement terms. Subject to credit approval. A Promo Fee does not apply to this offer.

  We recommend reaching out to Synchrony directly for a copy of your financing terms. 

• Review fromKatherine R

  Date: 11/27/2024

  1 star

  Katherine R

  Date: 11/27/2024

  I went to the store in person because I wanted a bed frame that was online only and did not provide the dimensions for how tall the mattress would fit on the bed (I have screenshots). I wanted nightstands that were no more than 2-3 inches above where the mattress would sit on the bed frame, and because the website does not provide that information, I wanted to go in person to ensure the nightstands were the proper dimensions. I spoke with two employees in store, one in mattresses who sold me a mattress and one in the bedroom furniture department who went around and measured nightstands with me to see how tall the nightstand would be compared to the bed height, using information the employees claimed they had in store for the online-only bed frame. When scheduling delivery, I was only given the option to have the nightstands and mattress delivered weeks before the bed frame because the bed frame was not ready. I hesitated because I was concerned with the dimensions, but the employees assured me there would be no problem and I could exchange the nightstands if they didn't work out. According to the employees who scheduled my delivery, I had 7 days until my entire order, including my bed frame, was delivered. The bed frame finally arrived, and the nightstands are more than 9 inches taller than the mattress! I called within 7 days of the bed frame being delivered and now I'm told that I can't return or exchange the nightstands despite the assurances at the time of purchase. The customer service representatives were not apologetic and insisted the dimensions are on the website (but the height of the frame where the mattress sits is not). They insisted because the nightstands were delivered more than 7 days ago, I could not exchange or return the nightstands even though there was no way of knowing that nightstands were way too tall until the bed frame was delivered, despite the assurances from their employees when scheduling the delivery.

  Living Spaces Furniture, LLC

  Date: 11/29/2024

  Thank you for bringing your concerns to our attention and we apologize for any inconvenience this may have caused. Our store agents suggest furniture options based on the information provided by the customer. ********************************************* offers a 7-day return/exchange period, these details are located on our website as well as the back of the sales receipt. As we were not present during the purchase, we cannot comment on the conversation between the sales associate and the customer. We recommend speaking with the selling store directly for further assistance. 

• Review fromN. G.

  Date: 11/26/2024

  1 star

  N. G.

  Date: 11/26/2024

  I would give zero stars if possible! I have a had a dining table for less than 90 days when the finish on top and side of the table started to peel. Clearly there is something wrong with the finish during manufacturing. Living Spaces denied the warranty due to normal wear and tear. They accused me of either putting something hot on it to cause the peeling or due to moisture. I was told to take care of the table by using coasters. Seriously?!!! Normal wear and tear in just over 2 months? They do not stand by their products! I will never shop with them and will tell everyone I know what happened.

  Living Spaces Furniture, LLC

  Date: 11/29/2024

  Thank you for bringing your concerns to our attention and we apologize for any inconvenience this may have caused. Upon reviewing the account further, we are unable to locate any claims for you. Please provide us with the sales order number, name and telephone number associated with your account in question. 

  Living Spaces Furniture, LLC

  Date: 11/29/2024

  Thank you for bringing your concerns to our attention and we apologize for any inconvenience this may have caused. Upon reviewing the account further, we are unable to locate any claims for you. Please provide us with the sales order number, name and telephone number associated with your account in question. 

  N. G.

  Date: 12/05/2024

  Thank you for reviewing my concerns. My customer #C-**SSN**, order date 9/6/24, order # SO-**SSN**, confirmation #QIAATK, delivery date 9/7/24.

• Review fromC. F.

  Date: 11/26/2024

  1 star

  C. F.

  Date: 11/26/2024

  I purchased a couch a few years ago- with price, warranty, tax, and delivery it was close to $7,000...the largest furniture purchase I've ever made. Because I didn't use the warranty I purchased, it was returned to me as store credit (about $700). Here's the catch- in order to redeem it, you have to spend DOUBLE the certificate amount. What a shady, horrible, disgusting practice which ensures that the majority of those receiving it don't get to redeem it. I have made several purchases at LS...including almost $3000 worth of patio furniture last year. I am also a credit card holder...after today that is no longer the case as it will be shredded. The certificate is money I actually spent and never used...it is not just a freebie from LS. I'm disgusted at how consumers are taken advantage of and LS will never receive my business again. Shame on you.

  Living Spaces Furniture, LLC

  Date: 11/27/2024

  Guests are eligible to receive the Win-Win Coupon once the 5 years have elapsed since the order has been delivered and no service claims were made on any items during the 5 years of coverage. The Win-Win Certificate will be equal to the purchase price of the Carefree Plan. A minimum Living Spaces home furnishing product(s) purchase equal to two times the value of the coupon is required for redemption and the coupon must be used within 60 days after the 5-year (or 10-year for adjustable bed) plan coverage expires. This certificate has no cash value and is nontransferable. The certificate may not be applied to a prior purchase or towards the cost of sales tax, delivery, or a new Care Free Plan
  These details are provided on the pamphlet provided at point of sale as well as on our website.

  C. F.

  Date: 12/02/2024

  That doesn't make it RIGHT!!! Consumers pay the warranty...we shouldn't have to wait 5 years and then get 60 days to use it and then have to spend double the amount. Just because you disclose it doesn't make it right. It's shady business practice.

• Review fromArthur C

  Date: 11/18/2024

  1 star

  Arthur C

  Date: 11/18/2024

  This is for *****, Frisco Texas store manager, to see what I have been told about my sofa delivery. I was told at time of order the delivery date would be around November 9th (NO SHOW). I removed the old sofa on November 8th in anticipation of delivery and have been without a sofa since that date. Then I received the attached email with different delivery dates (NO SHOW). Now it is estimated for December, which is now three months from the order date.I am hosting my family Thanksgiving without a sofa, which will be embarrassing. I guess the family will have to sit on the floor!All I want at this point is a refund so that I can go elsewhere to get a sofa before Thanksgiving with a reputable furniture store.

  Living Spaces Furniture, LLC

  Date: 11/19/2024

  We appreciate you bringing your concerns to our attention and apologize for the delayed delivery. Upon further review of the account, we show the sofa is scheduled to deliver on 11/20/2024. Please advise if you are still interested in cancelling the order. 

• Review fromCheryl M

  Date: 11/16/2024

  1 star

  Cheryl M

  Date: 11/16/2024

  Zero stars should be an option. Worst customer service ever! I ordered two Magnolia Homes nightstands. They were delivered on time, but once taken out of the box BOTH had similar damage. The drawers is separated from the slide. It was only held on with what looks like glue & staples... So pretty cheap construction for a not so cheap product! I called customer service immediately and was directed to go report it on the website. Their " ****************** is useless...had to text ************ on line for ***** hrs. They kept wanting more or different pictures of the damage. They finally accept the damage seen & said they'd arrange an exchange. I asked if they were going to unbox it before they left this second attempt to be sure the new ones are also not damaged. I was told that would cost me an additional $139! For THEIR S**** UP OF DELIVERING DAMAGED FURNITURE. No way I was paying extra for their s**** up. So now I have to wait 2 days for an exchange...meaning their guys will pick up the damaged ones & drop off two different boxed ones & leave. They will not wait for me to open them to be sure they are not damaged! Wished I read reviews before buying from them. Worst company I have ever dealt with. They sell damaged products & do little to resolve the issues. I wrote to corporate & am waiting for a reply. I will not accept a third exchange if this second delivery is also damaged furniture! They should be embarrassed to have a 1 out of 5 rating. It really should be zero but you can't give zero stars on this site. I have a feeling, I will end up having to take them to court to get my money back if they deliver another second set of damaged furniture. Also disappointed in the ************** brand. I wonder if ****** ****** cares her products are being sold damaged by Living ***************************** don't give a dang about it! Please do not buy from here, you will regret it!!!

  Living Spaces Furniture, LLC

  Date: 11/19/2024

  We appreciate you bringing your concerns to our attention and apologize for the overall unpleasant experience. Unfortunately, we are unable to locate an account for you. So that we may better assist with this, please provide us with the name, sales order number, and telephone number associated with the account in question.

• Review fromJena H

  Date: 11/16/2024

  1 star

  Jena H

  Date: 11/16/2024

  I purchased a sectional from this company and when it was delivered, it was missing a motor for one of the reclining chairs. The customer service representative was called by the delivery driver and the representative (while on speaker phone) told everyone that the missing piece would be delivered the next day (Saturday) and someone would call to provide a more accurate time than between 8am-8pm delivery. We waited until noon the next day and then called again regarding the delivery to which we were told that it was scheduled for Sunday. This WAS NOT the information we were given. We had already been inconvenience by not having the entire order delivered on the actual scheduled delivery date, to now, not having the make-up delivery made at the supposed scheduled date. Then told we had to be inconvenienced AGAIN because (although my furniture was paid in full and already should have been delivered in its entirety) they couldn't inconvenience other customers but it was fine that we were expected to be inconvenienced for a THIRD time. The representative then put us on hold to "confer with his supervisor" when we inquired about a refund. When the representative came back on line, we then asked to speak to the supervisor to which the representative "******" (if that was truly his name) replied with "there's no supervisor here". This company is by far one of the worse companies when it comes to customer relations that I have ever encountered. I paid for a product that I did not receive and then was told that my business was not as important as others. It's shameful! The incompetence and inability of it's customer service team to accept accountability for a mistake that they made and, to successfully rectify a situation is baffling. I paid for the product; they did not deliver the product; DELIVER THE PRODUCT or RETURN MY MONEY so I can purchase from a competent company.

  Living Spaces Furniture, LLC

  Date: 11/19/2024

  Thank you for brining your concerns to our attention and we apologize for any inconvenience this may have caused. Unfortunately, we are unable to locate an account for you. So that we may better assist with this, please provide us with the sales order number, name, and telephone number associated with the account in question. 

• Review fromRy Y

  Date: 11/08/2024

  1 star
  Would give 0 stars if possible. The sectional we purchased 3 years ago arrived with a whole cushion missing which then took several weeks to be replaced. Now it is falling apart. Spring are popping whenever we sit down or get up, the cushion filling has shrunk and shifted so you can always feel the metal springs in the large gaps between the cushions. The chaise part of the sectional is completely sunken. I get back pain when sitting on this for more than 5 mins. And the customer service says they can do nothing about it. Obviously they know their products wont last longer than a year with this kind of trash warranty. Buyers beware. Unless youre getting a sofa for staging, you wont get any value from a purchase here.

• Review fromManisha P

  Date: 11/07/2024

  1 star

  Manisha P

  Date: 11/07/2024

  They sell you care free plan to cover mechanical/electrical issues and when you file a claim, they are very slow to respond, appointments are difficult to schedule and then they deny the claim even for covered service in their plan they sold. When you call Living spaces, they do not stand behind the plan and just direct you to care free though the plan was sold by them and they contracted a 3rd party. TRY TO AVOID BUYING FURNITURE THRU LEAVING SPACE, but if you end up buying furniture, DO NOT BUY THEIR CARE FREE PLAN.

  Living Spaces Furniture, LLC

  Date: 11/08/2024

  Thank you for bringing your concerns to our attention and we apologize for the overall unpleasant experience. We have shared the details of this review with ******* and requested that they give you a call to discuss this matter further. 

• Review fromY. Z

  Date: 11/06/2024

  1 star

  Y. Z

  Date: 11/06/2024

  Do not order with them. If there is any issue with your order, they will not help you. Poor customer service.

  Living Spaces Furniture, LLC

  Date: 11/07/2024

  Thank you for bringing your concerns to our attention and we apologize for any inconvenience this may have caused. So that we may better assist you, please provide us with a brief description of the issues you are experiencing.