Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,333 Customer Reviews
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Review fromFabian L
Date: 12/02/2022
5 starsFabian L
Date: 12/02/2022
****** was very knowledgeable and easy to explain the issues we were having with. I would highly recommend him for further work and for anyone who needs work done. He seems to have the years behind his experience to find the problem quickly and address it with knowledge. 5 stars
Puls Technologies, Inc.
Date: 12/03/2022
Hi ******, thank you for taking the time to leave us such a fantastic review! ****** will definitely be happy to read what you wrote. We appreciate you taking the time to share your experience with us. Hearing that you had a positive experience is the best thing we could hope for. Have a great day!Review fromGene M
Date: 11/28/2022
5 starsGene M
Date: 11/28/2022
Very good service. The serviceman was fast and efficient. H diagnosed our problem and told us to call ******* as system that needed repair was still under warranty,Puls Technologies, Inc.
Date: 11/29/2022
We are fortunate to have customers like you, and we look forward to providing you with great and convenient service again in the future, if ever service is needed again. Thank you so much for your business and for leaving such an awesome review, ****!Review fromDawnn K
Date: 11/28/2022
5 stars**** went above and beyond. I appreciate that he made a through assessment; provided an itemized invoice of repairs upfront so I could make an informed decision without any pressure. I was very lucky to have found this company who are thankfully knowledgeable about servicing all of my ** appliances (front loader *************** dishwasher, refrigerator and stove), they do it all!Review fromAnant S
Date: 11/25/2022
5 starsAnant S
Date: 11/25/2022
Very professional work !!! He explained the issue and did a walk through. Also provided the reason behind the issue that caused which helped me prevent or minimise the issue in future.Puls Technologies, Inc.
Date: 11/26/2022
Wow, Anant! Thanks for taking the time to share your feedback with us. We are thrilled that you loved your experience; your technician will definitely be happy to read what you wrote. If there is anything else we can do for you, please let us know!Review fromElizabeth H
Date: 11/21/2022
5 starsElizabeth H
Date: 11/21/2022
Saved ** 900 dollars by having knowledgeable technicians!!! Thank youPuls Technologies, Inc.
Date: 11/22/2022
We're happy to read this and pleased to learn about your positive experience with us and we look forward to more business with you in the future if you need other services. You have a wonderful day! Thank you so much for choosing ****************************!Review fromRob C
Date: 11/20/2022
1 starRob C
Date: 11/20/2022
The technician was in my house and the issue required no replacement parts (only electric tape and a zip tie) and yet I was charged $201 for a repair that took only 30 minutes to fix. The fee online was misleading and the cost per service/service time was outrageous. Although the technician was helpful, with such an exorbitant rate structure, I would NEVER recommend this company to anyone.Puls Technologies, Inc.
Date: 11/22/2022
Hi ***, thank you for taking the time to share your experience with the Community. Customer feedback is very important to us as it gives us crucial insight into what we need to improve on to better our market performance and ensure customer satisfaction. We never wish to disappoint or inconvenience you in any way.**** believes in complete transparency. We always provide upfront, clear, standardized pricing. All our technicians are highly skilled and the labor price we charge is based on our technicians' expertise & the quality workmanship we deliver. We always provide customers repair quote after our diagnosis, and we move forward with the repair only upon customers' agreement to the price. We never pressure customers into a repair they do not wish to be completed at the price quoted. We respect our customers to make the decision to repair or replace the unit, our technicians do not make that decision for our customers.Review fromBethany P
Date: 11/16/2022
5 starsBethany P
Date: 11/16/2022
***** came out to repair our dishwasher. He was efficient. He got the job done, and he left the area cleaner than he found it. Would recommend him to others.Puls Technologies, Inc.
Date: 11/17/2022
Thank you for taking the time to share your experience, *******! It's lovely to hear kind words of appreciation for our hard-working technician *****. We will make sure to share your feedback with him. We are pleased to learn about your positive experience with us and we really do appreciate the recommendation. Have a wonderful day!Review fromJulie A
Date: 11/15/2022
5 starsJulie A
Date: 11/15/2022
Very happy with the service I received from my technician *******!Puls Technologies, Inc.
Date: 11/16/2022
?Thank you for your service request with **** and for the 5 stars rating! We are so delighted to hear about your experience with our service and that your dryer is back to working condition. ******* is truly a gem to have on our Team and we'll definitely give him the recognition he deserves. Thanks again for choosing ********************, we look forward to servicing you again when you need us.Puls Technologies, Inc.
Date: 11/16/2022
?Thank you for your service request with **** and for the 5 stars rating! We are so delighted to hear about your experience with our service and that your dryer is back to working condition. ******* is truly a gem to have on our Team and we'll definitely give him the recognition he deserves. Thanks again for choosing ********************, we look forward to servicing you again when you need us.Review fromAnita C
Date: 11/14/2022
5 starsAnita C
Date: 11/14/2022
Great service!!!!!! ****** was at our house in time and was so professional. So glad we discovered ****!!!Puls Technologies, Inc.
Date: 11/16/2022
?We truly appreciate you taking the time to let us know about your experience, *****! We will make sure that ****** gets the recognition he deserves. If there is anything else we can do for you, please let us know. Thank you very much for the wonderful review and for choosing ****.Review fromAnnie G
Date: 11/11/2022
1 starAnnie G
Date: 11/11/2022
The technician failed to come on the day he was supposed to. He called to say he was having his car inspected. He agreed to come the next day. Then he didn't know what was wrong. He thought it was something with the door. He said he'd call on Monday and never did. I called his number and he never called back. He didn't follow through or attempt to fix the dryer. Therefore he never serviced the dryer. Another company came and fixed it immediately and it had nothing to do with the door, It was the heating element. The company won't refund me.Puls Technologies, Inc.
Date: 11/12/2022
Thanks for sharing your feedback, *****. Were sorry your experience didnt match your expectations. It was an uncommon instance, and well do better in the future. After further review, the team has already approved a refund on this, and we are waiting for your confirmation. Please refer to the email the team has sent you so we can move forward with the resolution offered. We value our customers' feedback and would like to thank you for bringing this to our attention. If theres anything else we can do for you, please let us know!
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