We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Two Coast Living
BBB accredited business seal
BBB Accredited BusinessNRRated by BBB

Reviews

This profile includes reviews for Two Coast Living's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Two Coast Living has 93 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.04

    Average of 176 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Blake S

      Date: 05/20/2024

      I have multiple maintenance issues in my apartment. I have submitted countless request for maintenance for the same issue. No work as been done for my issues yet, they are completing the work orders I submit. ( these work orders are all for the same issue that has never been corrected). Unable to receive any assistance or progress from my local leasing office, I submitted formal complaints and work order through TWO COAST LIVING. They have no contact phone number and every complaint or work order I enter is rebutled with a response email that reads please contact your local leasing office.

    • Rose C

      Date: 05/17/2024

      In the past 6 months our renters insurance coverage has increased from 100K to 300K which is ridiculous, but I can't get a straight answer as to why. Additionally rent has increased exponentially and the office is rarely open according to their business hours.

    • Lauren C

      Date: 05/16/2024

      I just moved in to ********************* apartments in *******************, and upon moving in we noticed significant damage - for example, bedroom door cannot shut (its not hinged properly), the stove cannot turn in, the bathroom tubs have chips in them, drawers in the kitchen/bathrooms are not on wheels and drag/stick, and the dryer has ***** and rust in it. When we approached the office with these issues, we were told to submit maintenance requests by ***********************. Within 24 hours all of the issues have been turned from "open" to "cancelled", and we are alarmed. We do not have access to a functioning dish washer or stove, and our doors do not shut properly. We need help, and are receiving none.

    • Jim M

      Date: 05/15/2024

      Applicants beware!! They are running a scam that requires you to pay $400 as a deposit to apply, and then deny you and keep your money!! I applied on April 5th and still have not been given my money back as of 5/15!! This is a criminal operation out to s**** people out of what is a lot of money to most. No cool, completely criminal. I wish I could afford a lawyer, but sadly they would cost more than the $400 I am owed.Shame on you Westcliff!

    • Jaylynn S

      Date: 05/15/2024

      I have been calling close to 90 days to get my admin fee of $300 back from Citra apartments. My name is ************************* ph#***./96.9885. Im not understanding why no one is following up with my admin fee. Terrible customer service

    • John P

      Date: 05/10/2024

      I went to their APEX property driving over an hour to tour a 1BR loft that was indicated as available on their website. After I arrived, I was told someone would be with me after they finished with someone. After 20 minutes, I made my way to the leasing office and found an agent just standing there (no one was coming to get me). The building apparently only has one concierge and she was out sick today (and building is supposedly at 85% capacity). The building is only 5 years old and they were already renovating it (taking space away from the fitness center to build a new leasing office near the entrance). ************ there is non-existent! After I was finally acknowledged, I was told they had no 1BR lofts for $2400, and that one for $2900 would not become available until September, completely contradicting what they have on their website. It's worse than bait and switch! It was a complete waste of time! Don't even bother with this company. I'll be making a full complaint to REBNY and the Yonkers Chamber of Commerce!

    • Amanda P

      Date: 05/09/2024

      This company is a joke I applied for an town house and they denied me due to credit which is not the problem I have been trying to get my 300 dollar deposit back for 3 months now the office says it has been mailed and returned twice which I don't think is the truth when you call there main number they finally answered only to hang up and not answer anymore they are nothing but thieves do not rent from them

    • April M

      Date: 05/06/2024

      Currently looking into a class action law suit against this company my son and I just moved into one of their properties only a couple weeks ago and are already having respiratory issues, (were both on inhalers now) obvious mold, paint on everything, broken toilet which flooded our unit, a leaking sink (that was covered with paint) and thats just the beginning of it. If anyone else is experiencing issues please reach out Andersonaprilf @ gmail .com

    • Peggy B

      Date: 05/06/2024

      I am NOT pleased with this property or management company. I applied for an apartment in early March, paid my deposit and was waiting to hear back if my application had been approved. I called several times to check on it and was assured I would have an email confirmation of the decision within 2 days. I never received ANYTHING from the community regarding my application. I proceeded in looking for a different apartment and started the process to get my deposit back.I was told they mailed me the check on April 9th but I have yet to receive it.I called last week regarding a replacement check and was expecting a call back today, no call. I am in the process of trying to file a complaint with the *** on this property. BTW; I think the 1 star rating is more than deserved.

    • Misty T

      Date: 05/02/2024

      ZERO STAR. I applied because I was totally assured in getting approved and ended up denied due to credit history at **************** apartments, ok understandable. Fast forward to getting my holding fee back which has taken two months so far, no one seems to know whats gone on or wrong with my $400. Ive called and called multiple times and no solution to how or when Im getting my money back.

    Two Coast Living is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.