Heating and Air Conditioning
Bell Brother's Heating and Air, Inc.
Reviews
This profile includes reviews for Bell Brother's Heating and Air, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 214 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromShawna M
Date: 09/19/2022
5 starsThey came out immediately and fixed my plumbing issue. Professional and courteous. I was impressed.Review fromCynthia M
Date: 09/18/2022
1 starCynthia M
Date: 09/18/2022
We had a service contract with Bell Brothers. They came out to do a service check on our unit and it went out the next day( stopped working). This was the second time this has happened with them . Then they said the could replace it for a way over priced amount!!! Very dissatisfied customer and will NEVER use them again.
Bell Brother's Heating and Air, Inc.
Date: 10/03/2022
Hi *******, we have attempted to reach you by phone but have been unsuccessful. We want nothing more than to speak with you about your negative experience. Our commitment to our clients is to provide them with the highest level of professional service and a phenomenal support staff to ensure that every interaction exceeds their expectations. We take client feedback very seriously as it helps us constantly improve the quality of service we offer. Please feel free to call our *********** at **************, ask to speak to our Service Manager, ***** or you may also send us an email at ******************** in order to make things right for you. Thank you, Bell BrothersReview fromDavid T
Date: 09/18/2022
5 starsThey sowed up right away and did a great job. Thank youReview fromGERALD E
Date: 09/17/2022
5 starsair conditioner went out and i called bell brothers on a very hot week. when i called i thought i would have to wait at least 4 days. they got me in the next day and fixed the issue. thanksReview fromLori S
Date: 09/17/2022
5 stars******** was very knowledgeable professional and courteous. The office staff responded quickly and called and texted when technician was on the way to our homeReview fromMike F
Date: 09/16/2022
5 starsThey came out the very next day, my ac went out right before a historic heat wave. ***** was great & had it fixed in less than an hour!!Review fromDaniel F
Date: 09/16/2022
5 starsFriendly and professional. The technician was extremely helpful and knowledgeable.Review fromSusan M
Date: 09/16/2022
5 starsBell Brothers has been to my house for check *** and plumbing issues 4 times recently. All servicemen were friendly & competent. On Wednesday the employee asked if he could do anything for me before he left as hes encourage to do a good deed when needed. He carried my sewing machine case ***tairs for me. Amazing!Review fromJim F
Date: 09/15/2022
5 starsThe service man was professional and polite. I highly recommend trying Bell Brother's Heating and Air. I have no regrets about calling them.Review fromMichael R
Date: 09/15/2022
5 stars****** was awesome. Very friendly and he loved our dogs. Very efficient and went over everything with us
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.