Heating and Air Conditioning
Bell Brother's Heating and Air, Inc.
Reviews
This profile includes reviews for Bell Brother's Heating and Air, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 234 Customer Reviews
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Review fromRyan E
Date: 07/29/2022
5 starsWe couldnt be more pleased with the service provided by **** ***** Our home required an entirely new HVAC system to be installed. While there was some sticker shock, we couldnt be happier with the service provided. The employees were polite, knowledgeable, on time, and efficient. Our job potentially was a two day endeavor, but the **** ********* worked into the evening to ensure it was completed in one day. The employees demonstrated tremendous on-the-spot problem solving skills in the midst of several difficult situations. Finally, they communicated well to let us know what they will be doing, anything found during the work, and a summary, including photos, of what they did and the corrections made. We feel completely confident in recommending their services to anyone.Review fromKathleen F
Date: 07/28/2022
5 starsThey text to let me know they were coming they were on time they explained everything that they found some things were just advisories other things were things that we may want to fix right away it was our option no pressure both gentlemen were very professional and we would definitely use *********** again.Review fromMarcia W
Date: 07/28/2022
5 stars**** Brothers was responsive and respectful. The technician was helpful and explained the problem and had his manager follow up with a phone call. Luckily the situation was resolved timely and was not as dire as first appeared. All employees provide clear communication and are consistent and a pleasure while providing quality service.Review fromScott B
Date: 07/28/2022
5 starsGreat business. They did our windows. They also service our HVAC system and have done some minor plumbing. I belong to the monthly club to save on service fees. Every technician, service person, installer, customer service rep, and phone operator has been respectful, polite, and friendly. I have no problem recommending **** Brothers.Review fromRonald J
Date: 07/27/2022
5 starsBell Brothers installed our HVAC system and service it. The technicians and their work is exemplary. I am a Mechanical Engineer in the Commercial side of the HVAC business and recommend Bell Brothers to those residential customers looking for HVAC service or installation. Those residential customers that have used Bell Brothers on my recommendation still use and depend upon them.Review fromMary B
Date: 07/27/2022
4 starsJob well done and in timely manner. New equipment working fine.Review fromCarlos C
Date: 07/27/2022
5 starsI dont like the Idea of buying one,but *************************,your Tech,I believe did everything he could to get me going.My machine failed me and **** showed me this by eliminating one thing at a time until we found it.A real professional **** is.Now forArmando your sales Representative, very nice guy and also a Professional. I explained that I'm Retired and live on a pension, so I dont have alot to play with.I believe that ******* sold me a good machine and understood my needs.As a member of your club,these are the times that I see what your company is all about.Overallwith me dying of heat,your response time was alright,and the results weren't favorable for me,I was pleased.Im going to hang around.**** **** you got a good thing going on.*******************************Review fromEugene W
Date: 07/27/2022
5 starsWe have used Bell Brothers for a couple of years now. We have found their employees to be polite, on time, and very efficient in doing the work needed. They are also courteous and make an effort to keep the area they are working clean. Finally, they communicate very well to let us know what they will be doing, anything found during the work, and a summary, including photos, of what they did and the corrections made. We are very happy with their services and would recommend them highly.Review fromGregory B
Date: 07/27/2022
1 starGregory B
Date: 07/27/2022
Over charges, will try to rip you off whenever they can. I WILL NEVER USE THEM. BEWARE
Bell Brother's Heating and Air, Inc.
Date: 08/22/2022
Hi *******, thank you for discussing your negative experience with our Service Manager, ***** and allowing us to make things right. We take client feedback very seriously as it helps us constantly improve the quality of service we offer. Our goal at **** Brothers is to always make our customers 100% satisfied and continue to make changes and adjustments within the company to reach this goal. We apologize for any frustration we caused. Again, thank you for sharing your feedback, **** BrothersReview fromRobert T
Date: 07/27/2022
5 starsWE were very pleased with every thing.Good service and a well trained person doing the job.Wood surly use **** Brothers again.
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