Heating and Air Conditioning
Bell Brother's Heating and Air, Inc.
Reviews
This profile includes reviews for Bell Brother's Heating and Air, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 214 Customer Reviews
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Review fromsaundra w
Date: 08/30/2022
5 starsExcellent service very friendly Knowledgeable knowledgeable staff gets the job done right the first time around!!!Review fromCocynthia H
Date: 08/30/2022
4 starsGood customer service as a courtesy with a plan I have with them, a representative came out to inspect my water heater. Reported unit was old and needed to be replaced and water could flood the garage well, same day water was in the garage (?)Review fromThor S
Date: 08/29/2022
5 starsGreat service and very professional. Tech's explained what they were doing and why. Would recommend them to my family and friends.Review fromAlice M
Date: 08/27/2022
5 starsExcellent job. Workers were very curtious. Would hire them again when needed..Review fromJERRY A
Date: 08/27/2022
4 starsI have used Bell Brothers maintenance program for my two heat pumps for several years. Most of the time the technicians are outstanding - very efficient, personnel, and knowledgeable.Review fromLanny Y
Date: 08/27/2022
5 stars******* from ********* was friendly explained what he was doing when I asked questions. When I called for service they responded quickly. I will continue to call ********* for check up on my HVAC equipment and when I have a problem.Review fromDee B
Date: 08/25/2022
5 starsI went out on a limb trying out Bell Brothers and then I decided to have a giant plumbing project done by them. They were FABULOUS and did an outstanding job. They were punctual, clean, neat, extremely polite, and entirely competent! I WAS SOLD. I decided after all the plumbing experiences in my adulthood that I was going to stay with them and even have them help me with my AC and Heating needs. I joined their monthly program that keeps up maintenance for all systems and plumbing and I HAVE BEEN ENJOYING AND APPRECIATING ALL OF THEIR EXPERTISE. I will be a ******************* Brothers satisfied and continuing customer until they give me a reason not to. For some reason, I dont think that is going to happen. THANK YOU BELL BROTHERS!Review fromKerry B
Date: 08/24/2022
5 starsExcellent service from technicians ************************** and ****** installing my new HVAC system. I'm still amazed how fast and professionally everything got done. Enjoying a cool home again. Thank you, **** Brothers!Review fromPatti M S.
Date: 08/24/2022
5 starsThe Bell brothers has done quite a bit of work for us, and has always been very good very professional, and reasonably priced!Review fromrandy b
Date: 08/22/2022
1 starrandy b
Date: 08/22/2022
Your **** Brothers tech said I needed more than work than was needed. He also said the coils needed replacing. I had another Contractor look at My A/C and the only thing he found was that the compressor was bad, Which I have had them replace, that's the only work that was needed to get my A/C working again. That was a week ago and the system has been working fine since then.**** Brothers quote to fix the system was $8,500.00 and my new ****************** **** was only $2,600.00. In short I will not be using **** Brothers in the future for any work.***** B
Bell Brother's Heating and Air, Inc.
Date: 09/13/2022
Hi *****, thank you for discussing your negative experience with our Service Manager, ***** and allowing us to make things right. It looks like we were able to issue you a refund. We take client feedback very seriously as it helps us constantly improve the quality of service we offer. Our goal at Bell Brothers is to always make our customers 100% satisfied and continue to make changes and adjustments within the company to reach this goal. We apologize for any frustration we caused. Again, thank you for sharing your feedback, Bell Brothers
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