Heating and Air Conditioning
Bell Brother's Heating and Air, Inc.
Reviews
This profile includes reviews for Bell Brother's Heating and Air, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 234 Customer Reviews
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Review fromJoseph N
Date: 10/04/2022
5 starsVery responsive service and always on time. Technicians are friendly and very professional and qualified. They clean up after themselves.Review fromJennifer M
Date: 10/04/2022
1 starJennifer M
Date: 10/04/2022
Not interested in doing business with this firm any longer! Obviously since the change of ownership a few years ago this company no longer has the homeowners best interests at heart, but rather how they can snake/rape the customer for crazy money, only looking for a hard sale, with crazy insane commissions! SHAME ON YOU.ruined what used to be a decent company to do business with. ***** and ***** should be ashamed of what they SOLD out to, sold their soul to the devil in my opinion!!Please stop sending me appointment confirmations and invoices for services unrendered. Quotes should be sent as quotes, NOT as an invoice common business practice!
Bell Brother's Heating and Air, Inc.
Date: 10/20/2022
Hi ********, thank you for discussing your negative experience with our Service Manager, *****. We take client feedback very seriously as it helps us constantly improve the quality of service we offer. Our goal at Bell Brothers is to always make our customers 100% satisfied and continue to make changes and adjustments within the company to reach this goal. We apologize for any frustration we caused. If there is anything we can do in order to make things right, please do not hesitate to reach out. Again, thank you for sharing your feedback, Bell BrothersReview fromLouis R
Date: 10/04/2022
5 starsI had a ************ the ** unit and found that the 25 year old unit had lost its coolant and to replace it was cost prohibitive. The option was to install a new ** condenser and heater in the attic, the salesman explained the costs and all the options.The next day they were able to immediately start installation and the crew was clean polite and on time. It took two days to complete and every crew member was extremely professional and always made sure they asked if we wanted anything else. They brought a few things that needed to be code upgraded, at no extra cost. They finished and completely checked the new system and walked me through start up and even helped with the new applications. I am waiting on the inspection process with a third party for title 24 efficiency report then the County inspection. Will highly recommendReview fromBoni F
Date: 10/03/2022
5 starsWe have had Bell Brothers for about 5 years and they have fix and or replaced several things in our house. We couldn't be happier to have everything working the way we use to do it our selves.Always very friendly and always clean and leave the place better then when they came.Thank you Bell Brothers.Review fromDiana B
Date: 10/03/2022
5 starsGreat service. Clean, friendly, professional technician. Have used them for plumbing, heating/air replacement, as well as new window install. Always have been pleased. ***************Review fromStuart and Pat M
Date: 10/02/2022
5 starsThe technicians were very professional, friendly, and they did clean work. Everything seems to be working well. We might call for more instructions about our new thermostat!Review fromJim C
Date: 10/02/2022
5 starsThey did a "Great Job". Just like every other time I've had them do work around the house. ****** was our Tech. and he was outstanding. It's nice to know I can trust them.Review fromDonna L
Date: 10/01/2022
5 starsBell Brothers staff and crew delivered fast and friendly service. They provided professionalism and wonderful work ethic. I would highly recommend their service.Review fromGeorge T
Date: 09/30/2022
5 starsPhenomenal service! Very quick response time. **** was great, arrived before the anticipated time, went to work right away and quickly solved the problem. I've used Bell Brothers before and I'll use them again.Review fromMikki M
Date: 09/29/2022
5 starsWe recently purchased a new air conditioner, heater and new ducting. That was a overwhelming purchase for us,,but ********* was wonderful! From the person who explained the whole process , to the men who put the ducting in( and there were many people in that process) they were professional, polite, and explained everything they were doing as they were installing. We were very impressed and more than satisfied To our surprise they were a very well oiled machine and kept everything clean.We would, and will , recommend them to anyone!
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