Heating and Air Conditioning
Bell Brother's Heating and Air, Inc.
Reviews
This profile includes reviews for Bell Brother's Heating and Air, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 234 Customer Reviews
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Review fromRebecca B
Date: 10/13/2022
5 starsI had several minor faucet leaks, inside and outside, called Bell Brother's Plumbing. Technician was very informative, not pushy, answered several questions I had about plumbing. I found the one faucet fix to be quite expensive, but on the other hand, what do I really know about plumbing? Not much. Satisfied with my experience and will use them again.Review fromAnn B
Date: 10/10/2022
5 starsI wrote a review after I was not satisfied with the response that I received from Bell Bros. Today a Bell Bros employee personally came to my home to make things right. They went above and beyond to please me. I am very impressed and I would like rescind my previous review. I would highly recommend Bell Bros.Review fromJean C
Date: 10/10/2022
5 starsClean, friendly, professional technician. They always let you know when they are on there way. They come in and do a checkup on my Furnance and air-conditioner. I have Bell Windows, Water Heater. I just can't say enough about how great they are. Keep up the good work fellows.Review fromMary S
Date: 10/10/2022
5 starsThe technician did a great job of checking out the system, both the heating and air, took pictures and showed me how things were and what or if I needed something else done. I've used ********* for a long time now and I'm satisfied with their work.Review fromCharles W
Date: 10/09/2022
5 starsI have received eXcellent Service from Bell Brothers with every call. This last one was no exception.Review fromBob J
Date: 10/08/2022
1 starBob J
Date: 10/08/2022
Their HVAC people are great. Have used them for 5 years. As far as plumbing they are way too expensive to use them again. $384.00 to fix a small toilet leak. i will use local people from now on.
Bell Brother's Heating and Air, Inc.
Date: 11/14/2022
Hi ***, we have attempted to reach you by phone but have been unsuccessful. We want nothing more than to speak with you about your negative experience. Our commitment to our clients is to provide them with the highest level of professional service and a phenomenal support staff to ensure that every interaction exceeds their expectations. We take client feedback very seriously as it helps us constantly improve the quality of service we offer. Please feel free to call our *********** at **************, ask to speak to our Plumbing Manager, Zak or you may also send us an email at ******************** in order to make things right for you. Thank you, Bell BrothersReview fromRosalei M
Date: 10/05/2022
5 stars************** was wonderful! Explained everything. Warned us that our A/C would soon need replacement (20 years old!) but still kickin'! *********. is expensive but does great work and sticks by their quote even when the job exceeds their estimate. Is honest when work does not have to be done.Review fromSue S
Date: 10/05/2022
5 stars******* was amazing! He kept me informed on every step. He also helped me learn how to use my new thermostat! I cant recommend him more highly. I have been a Bell Brothers customer for probably 15 years. They have never disappointed me!Review fromMelissa H
Date: 10/05/2022
5 starsExcellent, friendly and professional services, adored the individual who checked on the unit and went into my very small opening to see my attic and all connections.Review fromJohnh F
Date: 10/04/2022
4 starsMy recently purchased A/C unit compressor has failed. I was advised it will take two weeks before it arrives from the East coast. The unit has to be trucked out here and cannot be flown because of the compressor. The unit is still under the Lemon replacement warranty and I give credit to Bell Brothers that they are standing behind on their warranty and not forcing me to deal directly with the manufacture of the unit. My concern is that the replacement has to come all the way from the East Coast and that there is not a compressor on the West Coast. I have had other issues with the unit and appreciate Bell Brothers standing behind their warranty. BUT, I did not buy the unit to use the warranty, I purchased the new unit for peace of mind and safety of my and wife's health issues with heat.. Since you ordered the compressor replacement last week is there now a better ETA of the compressor? The weather is heating up and I am concerned. *********************
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