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Google, LLCHeadquarters
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Average of 593 Customer Reviews
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Review fromIzaiah M
Date: 04/02/2025
1 starIm leaving this review because the better business bureau is requiring me too before continuing with the filing of the report. But the reason I am leaving this review is because of ******* violating my first amendment rights constantly. And before anybody says anything what Im speaking of is using it in the legal and the correct way. For example, specifically this morning I seen something about insider trading with the Senate and our government. And I said specifically said Word for Word instead of trading is illegal. It is considered robbery and if our government would throw us in prison for robbing them, then we should throw them in prison for robbing us and the ill gained wealth should be stripped from them. That is 100% within my right to say I didnt harass anybody. I didnt bully anybody. I didnt threaten anybody. The first amendment gives us the right to speak against our government. In the way its being run. That is exactly what I did. And my comment was deleted, just the other week I was banned for a day I cant remember what the video was but I remember saying specifically our government cant do that to people that is wrong within 10 seconds I was banned for a day from commenting. I have seen videos on ******* of people proudly claiming to have sexual intentions with children on this website, and then face no repercussions whatsoever to the point that other Youtubers and myself, I had to call the *** to have it dealt with. This website is absolutely disgusting and the way it treats people, and I personally believe that every single employee needs to have one of their hard drives checked. Ive seen way too many things sexualizing children on this website that is perfectly acceptable, but saying that it is wrong has got me banned almost every time. And actually thinking about it. I cant think of a time were saying that sexualizing children was wrong. Hasnt got me banned. Have a great day everybody Im going to continue with the Better Business bureauReview fromRoger B
Date: 03/31/2025
1 starSo ******* bans me from commenting if I called a police officer on a video I saw, fat or make fun of the fact that the cop has 14 chins and 6 FUPAs, someone who one day might need to help a fellow officer out of a life or death situation. Would you really want a cop who weighs easily 400 lbs and its all stomach fat, having to run a block to get to another cops location to then have to fight someone, that cop would be winded in 6 steps and definitely wouldnt be able to save his own life let alone another cop. Thats considered bullying or harassment to ******* and they block your comments, however in that same video the one making the video is telling the cop to go F his mother, calling him fat, and stupid or a pig etc Yet thats not considered bullying or harassment and they allow him to post a video of him actually saying the words, then on top of that they allow these 1st amendment auditors to make money off said videos (Im sure ******* gets a cut which is why they dont care about the videos spreading messages of bullying and hate and harassment as long as they make a **** its fine, but I dare you to say that in a comment.) Im really happy they finally found a way to keep me off their addicting website, you cant even watch ******* without signing in now. It was bad I would be watching a movie or tv and it would get to a slow point so Id get bored and turn on ******* on my phone. Im so glad the cycle is going to finally be broken and I cant watch even if I wanted to. I just found it hilarious that they have no problem if it makes them money but you practice free speech in the comments and they dont make money off it now all of a sudden its a problem. F-ing POS at *******, bunch of sister mas and brother pas in that company.Review fromMardean K
Date: 03/19/2025
1 starI want the CEO of google to stop cyber stalking me I have prove of this on my phone and plus ******* internet provider can back me up and ******* wireless can back me up as well I tried to file a police report and they won't take it went to the prosecutors offices and they won't even look at my phone or talk to me I went to the attorney ************** and they won't see me I tried to file a complaint with the attorney ************** complaint desk and they won't take the complaint so who is going to help me with this problem before I get a hold of *** news station and when they see my phone they will be putting me on the aurReview fromMichelle H
Date: 03/19/2025
2 starsSince joining Google Fiber its been a nightmare with constant connectivity issues and the constant lack of ************ continuously! I have gone up to 8 hours without service in my area! I have missed deadlines with personal projects because the lack of reliable service! I work from home but Ive had to leave my home to work where theres access which is very inconvenient at best! I filed a complaint with the company directly and have not heard back from them. I might need to find another service provider if dont get any resolution!Review fromKaren S
Date: 03/18/2025
1 starGoogle, simply, does not care about anybodys privacy, security or reputation.Anybody can use their accounts and say whatever they want without the need of any kind of proof or evidence and gets immediately *********** doesnt matter if you report or request a removal because it is always denied.RESPECT PEOPLES RIGHTS!Review fromEmmett H
Date: 03/16/2025
1 starI'm writing this complaint to complain that like 99% of my ******* comments get deleted. I don't even have to say anything bad, or even expressing an opinion. For example, I once named a Sesame Street character, and that was all I posted. It got deleted. ***** the Grouch. Gone.I'm tired of spending ***** minutes writing up something to tell people about my thoughts, opinions, or experiences, only to have ******* auto delete it without even mentioning it. Then I get notifications for that thread indefinitely, even though ******* said I couldn't be part of the conversation.I'm real tired of ******* basically telling me that my time, effort, thoughts and opinions, not even myself as a whole, matter. It's honestly bullying. It's them consistently telling me that I'm not worth anything.I bet their algorithms have it so that I'm marked as an auto delete kind of guy, because I'm republican and a ***** supporter. So, I don't matter. It's discrimination. I actually used to be a Democrat until I grew a few brain cells and realized how they are purposely doing things to hurt the general public, and our entire country as a whole.Honestly, online social media is literally a public forum. I have a right to express my opinion in public, which is written in the constitution. I don't care who owns it. If they didn't want to hear both sides of an argument, then they shouldn't have created (or in this case, purchased) a social media/public forum. It literally should be a law that they specifically can't stomp all over me just because they have a different opinion and they want to steer a narrative. It's social engineering, and it's so wrong on so many levels.If I can ever figure out a way to sue them over my wasted time and bullying, I'm going all in.Review fromGigi P
Date: 03/15/2025
1 starGoogle refused to refund me after a game charge was made that I did not make. So lost money and no game purchased for it.I contacted the game developer and thy would not help me either.Review fromInes B
Date: 03/15/2025
1 starI am writing to express my frustration regarding tech support from Google Fiber. First of all, it is very difficult to know how to reach customer service, they don't make it easy for customers to be able to reach you.A couple of weeks ago I called because I had no wifi at home, the tech did some troubleshooting and was able to restore the wifi. Since then, the **** has had recurring outages that would last for a couple of *********** I had to call again because I was without wifi service since last night around 10pm. A very nice gentleman called ***** helped me and did all the trouble shooting remotely and saw that there was an issue with the router and had to be escalated for a technician to come to my apartment. Although ***** was very nice and tried to help he couldnt. However when it came time for him to schedule for a technician to come to my apartment, he said there were no appointments available until Monday at 3pm (I called Saturday 9am). I asked to speak to a manager and he said there were no managers on site. How can a company like google possibly not have a manager onsite or accessible for them to transfer customers? He said a supervisor would call me within 24 hours. What is the difference between a manager and a supervisor? Why does it take them 24 hours to return my call?I want to be very clear that this complaint is in no way related to the service that ***** provided because he did as much as he could. This complaint is about the fact that ****** does not have the proper structure in place to respond to customer issues in a timely and efficient mannerReview fromJosh B
Date: 03/14/2025
1 starThey have no live support I purchased a Google play card. It can't be voided from store. I cannot fix my account via their email help or help center. How can a business this big not talk to customers on the phone. Buyer beware. I lost 10$ yesterday and they just don't careReview fromTammy P
Date: 03/07/2025
1 starI cannot believe this person is still allowed to post a prejudice vieo beucase of the woman marrying a man with a disabilty ******************************************* In order to file a complaint I would have to have an account with ******* and after this video why would I want an account with *******. they seem to like prejudice againt people with disabilities
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