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Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Google, LLC has 42 locations, listed below.

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    Customer Review Ratings

    1.19

    Average of 593 Customer Reviews

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    Review Details

    • Cherra J

      Date: 08/05/2022

      Verizon SYSTEM UPDATES from Apr2022-Jul2022 issued security breach to access your device. I've manage to block the intrusive company, those updates have shown they were able to push pass ** security even hacked Norton360. GOOGLE SECURITY BREACHED when logging in, another device logs on & can't be removed in GOOGLE Accts Manager. Verizon BIOMETRIC UPDATE 6.0.0.4 -fingerprint update another security breach installed. W/ the other unknown device in GOOGLE acct it was able to unlock my phone w/o password **** swipe. Verizon was able to access my phone through GOOGLE PUSH notification the allows access to the device and installed on an android phone or tablet or Linex device. I've manage to remove from Google accounts manager but this last time it's been locked onto my Google account and I cannot remove it. I've removed my recovery phone number and recovery email. Ive installed Google authenticator and used the backup codes. Even that has been tampered with due to the extra device that cannot be removed from google security account. Ive sent help and feedback to google with screenshots. Nothing fixed. ALL these troubleshooting steps I've made have been since Dec 2021 to now Aug 2022 new system updates Installed are due to the fact I've call Verizon Norton and Samsung stating my case of the hack placed on my phone as well as the replacement device and next replacement device. They've managed to log in through GOOGLE PLAY APPS then username passwords ****** security system web browsers website previously used. Once hacked my phone features change to previously stored information and software saved at the time. BEWARE.

    • Shawn S

      Date: 08/05/2022

      I signed up for Google Fi in April of this year I canceled in April of this year less than 24 hours later they owe me a refund of $41.75 I still don't have my money and they won't do anything nobody will talk to me nobody will do anything about it they keep telling me that only one person involved The specialist whatever that is I don't know what they specialize in but the specialist is the only person that has access to my account what if he does

    • Alex D

      Date: 08/04/2022

      I have been a certified Google PPC consultant for about a decade now. However, about 4 years ago I began to lose faith in Google Adwords due to it's business practices. The problems are numerous, but one of the worst offenders is Google's deceptive manner of making it impossible to exclude app mobile traffic. The second issue is I decided to use it for a personal campaign for a new start up I am working on. I saw their "spend $500 get $500 credit" promotion in November 2021, and took a screenshot of their advertisement. In good faith, I used the platform and spent over the $500. I noticed that a promo credit did not appear, so I reached out to them, and they have given me shifting reasons why they will not honor their promise, eventually saying "yeah sorry I hope the engineers will fix it." Not good enough. I can't in good faith recommend my clients to work with a company that has a yearly revenue larger than some country's GDP, yet hide behind shrugs about their powerlessness to hold up their end of a deal they advertised. I honestly get the feeling they just think they've won so many court cases, they are untouchable. While they do hold a market monopoly, thankfully we are entering an age where there are competitors who can provide a shadow of what Google's ad system can, and so I recommend all business owners look for other geo, retargeting, and display ad systems elsewhere. As for their search PPC, Congress really just needs to break Google up in a BAD way. Google, the company I thought I could partner with and create a career with, is quite shady.

    • Robert F

      Date: 08/01/2022

      Purchased the top of the line reflection 315 travel trailer took possession 19 July 2022 on a 2023 reflection upon arrival, tire link didn't work and rear back up camera doesn't work have tried to notify the company since 21 July today is August 1 I have talk to one person on 26 July never called back. Lippert who they use for all their components are excellent you call them they pick up the phone and handle the issue no matter what. They gave me a case number to call Grand design to have a warranty issue solved, when I called Grand design he said he would order that camera I finally talk to someone today because I called and they said both items are on back order and have no idea when they will be in? My wife and I just retired we are paying $4000 a month lot rent that we can't use because they won't call Lippert and have them send the camera immediately. Lippert sent the tire link free of charge telling me forget waiting for Grand design to answer the phone we are sending you a brand new unit in good faith it was on my porch the following day. Cannot say enough about Lippert components. That is the only good thing about Grand design . Do not buy a grand design until you try to get a hold of customer service. You're better off calling your cable company or unemployment!!! Every time I call I tell them I wanna speak to management they send me to customer service hour and a half on the phone finally leave my number for a callback it comes a day or two later I missed a call and have to repeat the cycle over and over and over and over. Ending with no results. Had I known about their customer service I would've never stepped foot in a Grand design trailer. They are owned by Winnebago and they're allowed to do their own thing. Winnebago will be out of business or the CEO will fire whoever is in charge of Grand design and your trailer will be discontinued anyhow !!!!! Beautiful trailer, too many problems and no one to fix them even brand new. Jayco eagle is number one!

    • Bryan R

      Date: 07/30/2022

      Used 20.00 to buy a Google play gift card ane cannot redeem it and send it proof of purchase and clear pics of card and still get email saying card isn't eligible for appeal. This company was in a lawsuit over the same fraudulent behavior in 2021 and are still selling these cards which do not work when trying to activate by the customers. Then Google pockets the money and you get nothing. If I did the scam they're pulling I'd be out in jail not Google though they think they are above the law and are pocketing millions off unsuspecting people.

    • Margaret R

      Date: 07/29/2022

      I had a question about my email address with Google, I called the number to contact them if I have any questions concerning my Google account, I was given a link. I signed on the link and was ask to spend a .99 to assess the I needed to resolve my problems, when I went into the page and found that I had to pay for information I left the page without talking to anyone I then noticed that not only .99 was taken from my account but someone from Google had also charged me $46.00. The same day and now Google have taken another $46.00 today from my account. I get Soc. Sec. I cannot afford to pay Google for information. Someone from Google is stealing my money, I have not spoken to anyone from Google about my problem.

    • Jared R

      Date: 07/28/2022

      Terrible company, owned by an even worse company, Google. They don't care about the products they make, or the people they sell them to. I own 8 nest cameras, 6 hubs, and so on... I've had nothing but issues with one of my hubs. Instead of replacing a $75 hub. They jerked me around for 2 weeks, asking me to send in this and do this ... and that they are sending this up to their 'top technician' team to find a solution. Then they just disappear and stop responding. It's truly amazing how awful their tech support is.

    • Gary R

      Date: 07/27/2022

      Google's Nest subscription double billed me twice during back to back years and refused to refund the duplicate charge. The duplicate amount was $127.20. The charge was due to a second account that was created during their Nest->Google migration. I had no awareness of this account because I did not create it. I opened up multiple support cases and spoke to multiple people. I would urge others to take a pause when considering using this service. The devices are expensive and you will buy into an ecosystem that has very little support. If they take extra money from you for any reason, you are unlikely to get it back through them, even when you didn't authorize it. Both years, I had to file a dispute with my bank to get my money back. This is bad business. I would zero star this if I could.

    • Steve S

      Date: 07/25/2022

      YouTube TV just charge me $58 for television service I do not get from them. I canceled the free trial offer because the service and the product was awful. It's pretty much impossible to contact them for a refund because they don't have a customer service phone number or email that I could find anywhere on the Internet. This basically allows them to do legal robbery and it should be stopped.

    • Linda W

      Date: 07/14/2022

      I signed up for what I thought was a free trail for Youtube tv and I was immediately charged $64.99 and then somehow was signed up twice and had several reoccurring payments debited from my account. First off it's nearly impossible to talk live with someone. After I figured that out I have been given a horrific run around about getting any refund. Their customer service is TERRIBLE!

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