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Social Catfish

Reviews

Customer Review Ratings

4.72/5 stars

Average of 332 Customer Reviews

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Review Details

  • Review fromYvonne H

    Date: 08/30/2023

    5 stars
    Erin was very courteous, respectful and sensitive to my need for canceling my subscription. She informed me of how the cancelation process works.
    She should be considered a huge plus for your organization.
    Thank you for offering this type of service.
  • Review fromCarol A. F

    Date: 08/30/2023

    5 stars
    Had a pleasant conversation with Erin in a follow up call after using Social Catfish to verify the photo of someone from a dating sight. Was able to verify the photo of someone who was definitely a scammer. Will use their website in the future if necessary. Thank you, Erin.
  • Review fromDominic D

    Date: 08/30/2023

    5 stars
    Very good service for what I needed. Erin was beyond magnificent in assisting me and extremely pleasant to talk to.
  • Review fromDA M

    Date: 08/30/2023

    5 stars
    Erin was very helpful today and stayed on the phone til to my account got corrected. She was very kind, polite and professional. We need more customer service reps like her across the world. Great job Erin keep up the great work…. I always say, it cost nothing to be nice.!
  • Review fromMarcella K

    Date: 08/30/2023

    5 stars
    The info I received was very informative & helpful . Thank you so much for giving me answers I needed .
  • Review fromDonna S.

    Date: 08/29/2023

    5 stars
    The customer service teams were outstanding to help with my experience for reserve the photos and chopped the photos which is finding who is a real or fake person.
  • Review fromShawn B

    Date: 08/28/2023

    5 stars
    It is a GREAT service. I was able to research and verify info on a business matter thay saved me from a costly error.
  • Review fromMisha F

    Date: 08/27/2023

    5 stars
    Thanks Chesca for your prompt responses. Excellent service that is needed in this crazy world.
  • Review fromPamela I

    Date: 08/27/2023

    5 stars
    I appreciate you for cancelling when I asked you to! That's not generally the experience received! Thanks again!
  • Review fromWanda M

    Date: 08/23/2023

    5 stars
    Erin help me finding out who’s the person that I was dating and helping out whose it’s true

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