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Business Profile

Background Checks

Social Catfish

Reviews

Customer Review Ratings

4.72/5 stars

Average of 332 Customer Reviews

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Review Details

  • Review fromLizzie Ann G

    Date: 08/07/2023

    5 stars
    I want to thank Bri for all her help. She was very professional. I hope her paycheck reflects the awesome services she provides for your customers. If I need Social Catfish services again, I will prefer to have Bri's assistance. HRR give her a raise, so you don't lose her!!
  • Review fromJoan m

    Date: 08/07/2023

    5 stars
    Erin was the best - helped me figure out what would be the absolute best way to get the information that i needed and how best to go about it. I found her incredibly helpful and patient. I'd recommend her to anyone!
  • Review fromKaren H

    Date: 08/07/2023

    5 stars
    What a valuable and priceless tool for uncovering scam artists! Love this site and love Chesca for all the support!
    KK
  • Review fromJoel D

    Date: 08/07/2023

    5 stars
    Great customer service and answered all my questions very friendly and helpful as well.
  • Review fromMelissa P

    Date: 08/05/2023

    5 stars
    Erin was wonderful. When there was an issue with vanishing searches Erin saved the day. Highly recommend this service
  • Review fromEdward L

    Date: 08/04/2023

    5 stars
    First I have to state your product you offer with the background checks is world class. Social Catfish saved me before I invested one penny in a romance scam. The background check I ran from your website uncovered so much information on this person, I was blown away.
    When it came time to cancel my membership, Erin was on it. She was a pleasure, and absolute delight to work with.
  • Review fromShirley M

    Date: 08/04/2023

    5 stars
    Hi, I'd like to leave a review for Makayla. She is the type of person who you can hear her when she smiles. Such a friendly person. She was completely invaluable in helping me and had me fixed up in no time. She seems to know her way around your site and knows the rules and is quick to answer questions. I have anxiety issues that disappeared while she quickly answered my questions and had my problem solved and then chatted a bit to continue that come back soon feeling that made you feel as if you were the only one she to take care of and that she would be there if needed..
  • Review fromVincent D

    Date: 08/04/2023

    5 stars
    Erin was very polite and professional with the manner she handled our interaction. It was a pleasure working with her today.
  • Review fromM.R R

    Date: 08/02/2023

    5 stars
    Wrote a review Dont think it went through S0 done another. I Havde never been so happy with a callin as I wasw with this place, This girl was not only laughing with me she cried and never made me feel stupid - I Erinn was HP knows that hiring her was what getting you a company that works for old people, HRR give her a raise, Someone will steel her.
    I will use this company forever. I learned alott
  • Review fromTony B

    Date: 07/28/2023

    5 stars
    Makayla was very helpful today in resolving my problem.
    I believe I was targeted in a "catfish" scam and appreciated the opportunity to run a background check to confirm my concerns.

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