Reviews

Review Details

• Review fromMandy W

  Date: 01/04/2023

  1 star
  Worst customer service. We are a non-profit, we make money to run the league by selling merchandise. We never received a payout for our first sales run. I reported this issue on December 1st, it's now January 3rd and it's still not resolved. The only updates I get are when I contact the customer service to request an update. They have no tracking system for these issues. In addition, a few have come to me stating they never received their orders from over a month ago. I'm closing our store and looking for another service.

• Review fromallen e

  Date: 12/29/2022

  1 star
  This company is a scam...Insults and rips off veterans.Imposible to contact and or get responses from their contact support link. No numbers to contact, no physical addresses to find.Products are NOT made in America.ie: ???? All items are designed, printed & shipped from the greatest country in the world! ????Multiple companies associated w no information leading one into a spiral trying to track a paid for order - from ********** **, to *************, to back east etc. Product quantality is beyond inferior and made in *********.I ordered 3 shirts on the 16th of December w 2 day shipping. Received one shirt after Christmas, and two never received to date. 1st shirt 1st wash shrunk more than one size in cold.No response from Spring to date. Lost money (stolen)Scam not legitimate.

• Review fromKanika T

  Date: 12/14/2022

  1 star
  I ordered from teespring in June and haven't received the product. (6 months later). Asked several times for it, and also for a refund. Was told via email that they would refund my shipping costs, but even that has not materialized. I have asked 3 times for a full refund, but have been categorically told no to a refund, and the standard response is that it's been "delayed in production". This company/website is a scam to me and I'd like the buyer to beware of making any purchases from this site. If I could give this 0 stars I would.

• Review fromGreg B

  Date: 11/16/2022

  5 stars
  I've ordered from Teespring several times. The products come as advertised, in a timely manner. On the one occasion I had an issue, I contacted them and received prompt follow-up from a representative (****), who delivered resolution even beyond what I expected. Professional, and patient. And because of that, I will be a repeat customer.

• Review fromCandace w

  Date: 11/14/2022

  1 star
  These people took my money and never sent the merchandise. They have no way to talk to a live person. They also do not respond to emails. I ordered a phone case and was given the order number XXXXXXXXXXXX. It claimed on the site a ***** day arrival date. I ordered it Oct 9. This is November without it showing up. Actually my 9-year-old granddaughter ordered it because she follows someone named ***** ********* on ******* who sells merchandise and we ordered it from her store, not knowing this TEESPRING scam would be involved. Anyway, it never came ( I suspect the creators are not being told about orders for their merchandise.. and Teespring just keeps the money and ignores customer complaints). Anyway, I have emailed as instructed, no response. I went to chat like the voicemail instructs. The chat asked my order number and then said it is not a valid one because it is too short. Well, THEY provided it to me and it is still showing as that order number on my Afterpay acct. So Teespring chat said without a better order number they cannot help me at all. In other words, they are stealing my money, not looking into it and they hope I go away. I was a journalist for 30 years before I retired and I wont go away. I will be looking into a complaint with the **************************

• Review fromSusan L

  Date: 11/01/2022

  5 stars
  I am absolutely delighted with my purchase! I ordered it as a Christmas gift for my daughter and it is so perfect, that I actually want to travel the 400 miles to give it to her, just to see the look on her face when she opens it!The picture was extensively packaged so arrived safely. As an added bonus, it is ready to hang-a frame would detract from its perfection. Every year, I wrack my brain trying to find the perfect gift, and this is it! Thank you so very much!!

• Review fromSean D.

  Date: 09/14/2022

  1 star
  I placed an order for 6 kids t-shirts on August 3. These tshirts were for a family reunion that we were going on in mid-August. TeeSpring estimated the t-shirts would arrive by August 15, before we left.Come August 15th, the t-shirts were still stuck in "Processing" - TeeSpring is absolutely useless as they have no idea what is going on in their own company and could not explain why the t-shirts were delayed. I sent countless emails but they responded with the same useless replies offering no insight whatsoever.Needless to say we went on the family trip without the t-shirts and because they couldn't offer any explanation or replacement, they ruined a family moment.The t-shirts finally arrived on SEPTEMBER 3rd, weeks after we returned.Stay away from these morons.

• Review fromKerstin M.

  Date: 08/02/2022

  1 star
  Worst customer service and platform I have experienced in a long time. My husband had opened a Teespring account and invited me as a contributor so that I could connect his domain name (I'm a web designer). That should have been an easy process not taking more than 10 minutes. Instead it was marred with technical problems and after five days I am still not able to join his account. **************** took three days to respond and then ghosted me and never resolved the issue. As a web designer I found their platform UI (User Interface) to be very glitchy and full of errors. Oh, and there is no easy way to delete my account, either, I had to email them to close my account and have yet to receive a response. I would certainly not trust this company to process any financial transactions, and if you run into problems good luck with getting them resolved, their customer service is terrible.