Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Warranty Plans

Home Warranty Services

Reviews

Customer Review Ratings

3.23/5 stars

Average of 174 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKevin L.

    Date: 06/02/2025

    5 stars

    Kevin L.

    Date: 06/02/2025

    **** ***** was very helpful. He was able to help me.

    Home Warranty Services

    Date: 06/24/2025

    Thank you for your feedback! Were glad to hear that **** ***** was able to help you. We'll be sure to share your kind words with ***** always means a lot to know our team is making a difference.If theres anything else you need, were always here to help.Sincerely, ************* Contact: ************ Hours Of Operation: 7-4 PST
  • Review fromJoey S.

    Date: 05/30/2025

    5 stars

    Joey S.

    Date: 05/30/2025

    **** **** and the entire team was extremely helpful during this trying time for my family. I greatly appreciate them and what theyve tried to do for us.

    Home Warranty Services

    Date: 06/24/2025

    Thank you so much for your kind words. Were truly sorry you and your family had to go through such a difficult time, and were grateful we could be there to help in some way. **** and the entire team will really appreciate hearing thisit means a lot to all of us.If theres ever anything more we can do, please dont hesitate to reach out.Sincerely, ************* Contact: ************ Hours Of Operation: 7-4 PST
  • Review fromRachel

    Date: 05/30/2025

    5 stars

    Rachel

    Date: 05/30/2025

    **** **** was exceptional in the service he provided for us.

    Home Warranty Services

    Date: 06/21/2025

    Thank you so much for taking the time to share your experience. We're thrilled to hear that **** **** provided you with exceptional serviceit means a lot to us to know that his efforts made a positive impact.Well be sure to pass along your kind words to **** and recognize him for his outstanding work. If there's anything else we can assist you with, please don't hesitate to reach out.Sincerely, ************* Contact: ************ Hours Of Operation: 7-4 PST
  • Review fromCoty C.

    Date: 05/30/2025

    5 stars

    Coty C.

    Date: 05/30/2025

    **** ***** was awesome in helping me resolve my issues!

    Home Warranty Services

    Date: 06/11/2025

    Thank you so much for your kind words! We're thrilled to hear that **** ***** was able to assist you and make your experience a positive one. We'll be sure to pass along your feedbackhell be glad to hear it!If theres anything else you need, dont hesitate to reach out. We're always here to help.Sincerely, ************* Contact: ************ Hours Of Operation: 7-4 PST
  • Review fromCHERYL

    Date: 05/30/2025

    5 stars

    CHERYL

    Date: 05/30/2025

    **** **** was a very pleasant person to talk with on the phone . He broke down everything for me and even when I didn't understand ( being a new homeowner) he kept explaining till it became clear to me without frustration . I am going to keep him as my main person to talk to thru out this warranty . I never got as much patience from someone . He really did his job! Thank you **** !!

    Home Warranty Services

    Date: 06/09/2025

    Thank you so much for your kind words! Were thrilled to hear that **** **** took the time to patiently and clearly walk you through everything, especially as a new homeowner. He truly embodies the level of care and service we strive to provide. Well make sure he sees your messageit will mean a lot to him. Were so glad you feel confident having **** as your go-to throughout your warranty, and were always here if you need anything else. Sincerely, ************* Contact: ************ Hours Of Operation: 7-4 PST
  • Review fromAnthony R.

    Date: 05/29/2025

    3 stars

    Anthony R.

    Date: 05/29/2025

    **** **** provided good customer service and helped me with my issue. He should be teaching all the employees how to deal with unhappy customers.

    Home Warranty Services

    Date: 06/09/2025

    Thank you for sharing your experience! We're so glad to hear that **** **** provided excellent service and helped resolve your issue. Your compliment means a lotGarys approach to customer care is exactly what we strive for, and well definitely share your feedback with our team. If theres anything more we can do for you, please dont hesitate to reach out.Sincerely, ************* Contact: ************ Hours Of Operation: 7-4 PST
  • Review fromWilliam D.

    Date: 05/28/2025

    5 stars

    William D.

    Date: 05/28/2025

    **** was very cordial, polite and professional in our discussion regarding my policy with MEPCO. Please rest assured that when Im able to re-establish my policy in July, it will be with MEPCO

    Home Warranty Services

    Date: 06/09/2025

    Thank you so much for your kind feedback. We're pleased to hear that **** provided you with a courteous and professional experience while discussing your policy. We truly appreciate your loyalty and look forward to welcoming you back. If you need any assistance in the meantime, please dont hesitate to reach out.Sincerely, ************* Contact: ************ Hours Of Operation: 7-4 PST
  • Review fromSarah S.

    Date: 05/27/2025

    5 stars

    Sarah S.

    Date: 05/27/2025

    **** **** gave us great service and he is very understanding.

    Home Warranty Services

    Date: 06/09/2025

    Thank you for your kind words! We're so glad to hear that **** **** provided you with great service and took the time to understand your needs. Well be sure to share your feedback with ***** will mean a lot. If there's anything else we can do for you, please dont hesitate to reach out.Sincerely, ************* Contact: ************ Hours Of Operation: 7-4 PST
  • Review fromDoomguy

    Date: 05/27/2025

    3 stars

    Doomguy

    Date: 05/27/2025

    **** **** was very respectful and informative towards my concerns.

    Home Warranty Services

    Date: 06/17/2025

    Thank you so much for your kind words! Were glad to hear that **** **** was able to assist you respectfully and provide the information you needed. Well be sure to pass along your feedbackhell be happy to hear it. If theres anything else we can help you with, please dont hesitate to reach out.Sincerely, ************* Contact: ************ Hours Of Operation: 7-4 PST
  • Review fromAudrey W.

    Date: 05/24/2025

    5 stars

    Audrey W.

    Date: 05/24/2025

    I hit some unexpected life events and wanted to cancel my warranty service. **** **** was extremely empathetic and patient while I explained how the unexpected life events made it difficult to budget for the future at this time. If it would have been any other circumstances, I would be able to move forward however, with such tight finances my cancelation was quick, easy, and guilt free in such a stressful time in my life. I would recommend Home Warranty Services to anyone who has the means because they were incredibly professional.

    Home Warranty Services

    Date: 05/27/2025

    Thank you so much for sharing your experience with us. We're truly sorry to hear that you're going through a difficult time, and we sincerely appreciate you taking a moment to recognize Garys support and empathy during such a stressful period.Were glad to know that he was able to make the cancellation process as smooth and respectful as possible for you. Your kind words mean a lot to our team, and your recommendationeven under these circumstancesspeaks volumes.Please dont hesitate to reach out if we can be of assistance in the future. Wishing you strength, comfort, and better days ahead.Sincerely, ************* Contact: ************ Hours Of Operation: 7-4 PST

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.