Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Service Animals

American Service Pets

Reviews

This profile includes reviews for American Service Pets's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

American Service Pets has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4/5 stars

    Average of 461 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKit S

      Date: 09/08/2023

      5 stars
      It was so nice that our needs are being met to help with our dog . Helping us help our dog and the public is such a great experience
    • Review fromChrissy H

      Date: 09/01/2023

      5 stars
      They made it so easy for me because I have severe anxiety and the process didn't stress me out. They were with me through the whole process.
    • Review fromRick R

      Date: 08/26/2023

      4 stars
      Fairly easy process but a bit pricey, especially with the economy the way it is.
    • Review fromGarrick P

      Date: 08/25/2023

      5 stars
      The survey was simple yet very detailed. I was able to submit and received my approval within 24 hours. The letters come attached to the email and are downloadable. I was able to obtain approval to my on-campus student housing as well as PSA approved for my flight for my move for grad school. If you use the Honey plug-in on Chrome the discount codes are **************. I'm heading back to school and self-funding my studies so I'm on a tight budget and it's so nice to know I'll have my support animal with me to help me through the tough times. Only thing left to do now is find an Uber who's pet-friendly or perhaps rent a car for the day I move. I'll cross that bridge when I get to it. I reached out via customer ********************** chat and immediately was connected with a person who provided me with a tracking number to track my package with his harness and ID cards. I've been wanting to do this for so long since I've spent the last 3 years training my service animal. Tonight to celebrate his accomplishment he got his favorite a grass-fed, grass-finished hamburger with bacon and cheese. Lot's of smiles all around over here in our world. It was scary since I found this from an Instagram ad and didn't have too much time to vet it out but thankfully it's worked splendidly! If you're on the fence I hope this review has helped you and I'll personally encourage you to prioritize your mental health. You're not being too demanding by considering your own needs as well. You matter and so do your mental health needs. There's no reason to suffer needlessly, plus when you realize you only have ***** ******* together every day together matters a lot.
    • Review fromDarlene M

      Date: 08/23/2023

      5 stars
      I had a very positive experience with American Service pets. I needed a ESF letter for my landlord as I have a cat.Everything went smoothly and quite fast from here.Had my letter in two days.Phone support was also excellent,and info they give you is very acurate and helpful. Highly recommend American Service For Pets.You do have to renew your letter yearly though, at least mine is that way.Im happy with this service so therefore will stay with them.
    • Review fromErika P

      Date: 08/20/2023

      5 stars
      So far they have been In contact with me every step of the way so far so good!
    • Review fromAnnette R

      Date: 08/19/2023

      2 stars
      I was told I'd be charged $220.00 for my dogs. When I saw my credit card statement, is was double that $440.00. when I tried calling, nobody answered. I left a message, and still today, nobody has contacted me.
    • Review fromalyse w

      Date: 08/16/2023

      5 stars
      Made a difficult process, easy! If you're looking for a simple, straight forward process, this is the place!
    • Review fromSophia B

      Date: 08/15/2023

      5 stars
      Very quick and easy! I had a very pleasant experience and the customer ********************** rep I spoke with was very kind while answering my questions.
    • Review fromBobbie H

      Date: 08/12/2023

      5 stars
      I am very happy that I found this site. **** is thriving and the best partner an old woman could have. Thank you

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.