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Business Profile

Optical Equipment

Zenni Optical

Reviews

Customer Review Ratings

4.43/5 stars

Average of 1,100 Customer Reviews

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Review Details

  • Review fromFrances M

    Date: 08/23/2022

    5 stars
    I've been using Zenni for my family for years and this last order did not disappoint. Three pairs for less than the cost of one from the eye doctors. Nothing fancy but you get what you pay for and it's so nice to be able to see clearly without breaking the bank. Thank you, Zenni!
  • Review fromCaroline K

    Date: 08/23/2022

    5 stars
    I am a loyal Zenni customer. I have had several pairs and they've lasted YEARS. I literally won't ever buy glasses anywhere else. I love the styles and the price point is the reason why I keep coming back!
  • Review fromVic C

    Date: 08/23/2022

    4 stars
    I ordered the glasses with the attachable sunglasses part and they do in fact work. The glasses vision feels a little weird as I haven't worn them for long but the sunglasses part does block out enough sun to not make my eyes burn. I do have to say that the glasses with the attached part are a bit top heavy and I will probably be ordering sunglasses with prescription next time.
  • Review fromJennifer D

    Date: 08/22/2022

    5 stars
    Very pleased. Quick service. Amazing savings on glasses!! Will be back for more!
  • Review fromKimberly P

    Date: 08/22/2022

    3 stars

    Kimberly P

    Date: 08/22/2022

    I absolutely love the style of both sets of frames I purchased. I can also see well through them. I am only giving 3 stars, because I am concerned about the construction. The lens seem a bit loose on one side, and the ear piece as well. This being said, they are incredibly affordable, so I suppose you get what you pay for. Fingers crossed they last a while, because they are super cute and I receive many compliments.

    Zenni Optical

    Date: 08/30/2022

    Thank you for posting your Zenni review of the two pairs of single-vision distance eyeglasses you ordered from us.We were happy to read that you love the style of the two frames you purchased, and we were also happy that your vision is good through the lenses of both pairs of glasses.However, we were sorry to read that you are concerned about the way the lenses fit in the rims of these eyeglasses, and that the temple arms seem loose.Consequently, we apologize for any disappointment you experienced due to this matter.You placed your first order, o4867294545, on June 30, 2022, for one pair of single-vision distance eyeglasses in full-rim, square, acetate, spring-hinged, tortoiseshell frame *******, with a frame width of 146 millimeters. This order was delivered to you on July 11, 2022, according to the U.S. ************** website. You placed your second order, o4907424740, on July 16, 2022, for another pair of single-vision distance eyeglasses in a similar frame full-rim, cat-eye, acetate, spring-hinged, tortoiseshell frame *******, with a frame width of 146 mm. This order was delivered to you on July 22, 2022, according to the U.S. ************** website. Insofar as these two pairs of glasses are beyond their respective 30-day warranty periods, we want to advise that if you need to replace the frames, you may order both frames with free, single-vision nonprescription lenses, such as you used for the two orders, but without a prescription.When you receive these nonprescription glasses, you may remove the lenses from these glasses and swap the prescription lenses from the two pairs of glasses you have now into the rims of the two new frames.Here is a how-to video, How to Replace Lenses in a Full-Rim Frame, https://www.zennioptical.com/c/how-to#howto-replace-fullrim, with instructions explaining how to swap the lenses.We hope that this information is helpful, and we thank you again for posting your review.
  • Review fromMichele M

    Date: 08/22/2022

    4 stars
    Ive ordered several pair for myself and my daughter. I think these glasses are better for people with a mild subscription.. My daughter has a very strong prescription and is limited in her selection. Never had any problems.
  • Review fromJesse M

    Date: 08/22/2022

    4 stars
    My glasses were smaller than expected. This may have been my own fault due to my inexperience with online glasses ordering. I've always had good experiences with ordering, and there lenses are of higher quality than locally purchased lenses.
  • Review fromShae H

    Date: 08/22/2022

    4 stars
    I received the glasses on time and they were packaged well. I did not have any problems with shipping and the glasses were very close to the prescription. I have shopped with his company on and off for years and havent had any problems.
  • Review fromSusan P

    Date: 08/22/2022

    5 stars
    So cute and the blue block makes such a difference in how my eyes feel at the end of a long day in front of my screen. Thanks!
  • Review fromZachary B

    Date: 08/22/2022

    5 stars
    Got my glasses very quickly. They worked as expected. Thanks

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