Reviews
Customer Review Ratings
Average of 1,107 Customer Reviews
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Review fromJames H
Date: 02/24/2025
5 starsThrilled with my new glasses! Ordering was quick and easy. The selection of frames and lenses was awesome. Ive been telling all my friends and family about Zenni!Review fromTracy H
Date: 02/22/2025
1 starTracy H
Date: 02/22/2025
Still have not received my shipment. It is days late with no updated shipping information. So why ask me to review it, when it is so overdue and no delivery in site.
Zenni Optical
Date: 02/24/2025
Thank you for your review! All orders do have a standard time frame of 7-14 business days, as outlined on the website when ordering. The **** tracking for your order shows that it is out for delivery today (Monday, February 24, 2025) which is within the 7-14 business day time frame. If for some reason your package does not arrive, please reach out to us via email at *********************************** by phone at **************, via chat on our website, or on social media with your order number and we would be happy to assist you.Review fromTerell A
Date: 02/22/2025
5 starsAbsolutely in love with my classes. Was very impressed that I got to try the glasses on virtually. They fit perfect and they are exactly what I wanted. Was very nervous at first because it was my first time ordering from ZENNI but I entered my proscription and they came in the mail so fast. 10/10 recommend ZENNI optical.Review fromBill F
Date: 02/20/2025
5 starsI love Zenni good quality glasses at a very reasonable ********** shipping tooReview fromDixon W
Date: 02/20/2025
5 starsLoved it. Great quality. Seems crazy but this is the way to go. Ill be buying more from this websiteReview fromEvelyn M
Date: 02/18/2025
3 starsEvelyn M
Date: 02/18/2025
The delivery of our glasses took way longer than expected.Zenni Optical
Date: 02/20/2025
Thank you for your review! All orders do have a time frame of 7-14 business days, but if you received your order outside of that time frame please reach out to us via email at *********************************** by phone at **************, via chat on our website, or on social media with your order number and we would be happy to assist you.Review fromKarina W
Date: 02/16/2025
5 starsZenni had lots of options. Browsing and placing order was easy and fast. I'm very happy with my two pairs of glasses that were the fraction of the cost of a retail store.Review fromPaul H
Date: 02/12/2025
5 starsGreat customer service fund my problem right away and sent a return label so I can rectify the problemReview fromStacey b
Date: 02/12/2025
5 starsVery pleased with the easy ordering process and I love my new glasses !!Review fromRachel M
Date: 02/10/2025
5 starsAll 3 pair of glasses I ordered were made to perfection, I am always going to order from Zenni.
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