Reviews
This profile includes reviews for All Reverse Mortgage Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 56 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJoyce S
Date: 02/17/2024
5 starsJoyce S
Date: 02/17/2024
I selected All Reverse **** *** because of their stellar reputation. They exceeded my expectations. **** ,the senior loan officer provided excellent support in a very courteous, professional and caring manner which I really appreciated. *******, the loan processor, kept me fully advised and smoothed out some challenges in obtaining documents plus she was also caring which was so welcome. I am grateful for everything the employees of All Reverse Mtg did to make this such a good experience.
All Reverse Mortgage Inc.
Date: 07/11/2024
Dear *****,Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with All Reverse Mortgage. It's fantastic to know that **** and ******* provided the support and care you needed throughout the process.Your kind words mean a lot to us, and we're grateful for the opportunity to assist you. If you ever have any more questions or need further assistance, please don't hesitate to reach out.Warm regards,The All Reverse Mortgage TeamReview fromChristine G
Date: 11/06/2023
5 starsChristine G
Date: 11/06/2023
*********************** is the best, along with ******************************************. **** was there with me every step of the way. I wasn't convinced that a reverse mortgage was in my best interest, but with ****'s help explaining every aspect, I went ahead with it. I am very grateful that I did. This was the best experience I've had with mortgage lenders ever.All Reverse Mortgage Inc.
Date: 11/19/2023
Thank you for sharing your wonderful experience! It's fantastic to hear how *********************** and ****************************************** provided exceptional service and support throughout your journey and are grateful for the trust you placed in our team. If you have any more questions or need further assistance in the future, we're always here to help. Thank you for choosing All Reverse Mortgage!Review fromFrans E
Date: 11/02/2023
5 starsFrans E
Date: 11/02/2023
I started the process with some knowledge and having heard a few bad things about Reverse Mortgages. Boy, was I wrong! The whole process was easier than advertised. My loan ******** ************************ advised, assisted, and kept me informed every step of the way. The application process, while appearing daunting, was less of an effort what I had spent on previous mortgages that I have received. When the approval process began, I was introduced to ********************* who guided me from beginning to closing. She was great. At each point in the approval stage, she would let me know what was going on, and she kept the process going flawlessly. I would not hesitate to recommend these two professionals and All Reverse Mortgage. **** to anyone who is looking at this type of mortgage program. They are the best!!All Reverse Mortgage Inc.
Date: 11/19/2023
Thank you so much for taking the time to share your experience. Your recommendation is greatly appreciated, and we're proud to have professionals like **** and ******* on our team who exemplify our commitment to excellent service. If you ever need any more assistance or have questions in the future, remember we're always here to help. Thanks again for choosing All Reverse Mortgage!Review fromVincent P
Date: 11/02/2023
5 starsVincent P
Date: 11/02/2023
*********************** and his Team provided us with the very best representation throughout the process from pre application through post closing. I spent my career in residential mortgage lending and actually originated some of the very first reverse mortgages decades ago, and I can attest to the professional culture my Wife and I experienced here. Thanks again!All Reverse Mortgage Inc.
Date: 11/19/2023
Thank you for sharing your experience and providing such a glowing review of *********************** and his team! It's particularly meaningful to hear such high praise from someone with your background in residential mortgage lending and experience with reverse mortgages from their inception. Your endorsement of the professionalism and quality of service you and your wife received speaks volumes. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you once again for choosing All Reverse!All Reverse Mortgage Inc.
Date: 07/11/2024
Dear *******,Thank you for your glowing review! It's especially meaningful to receive such high praise from someone with your extensive background in residential mortgage lending and reverse mortgages. Your kind words about our professional culture mean a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out!Review fromMURRAY S
Date: 09/19/2023
5 starsMURRAY S
Date: 09/19/2023
The assistance I received from *********************** was exceptional. He promptly and accurately answered the numerous questions I had throughout the process. I always felt he was eager to assist. In a time when customer service often falls ******************** was a refreshing exception. I deeply appreciate his help.All Reverse Mortgage Inc.
Date: 11/19/2023
Thank you for sharing your positive experience with ***********************! It's wonderful to hear that you received exceptional assistance throughout the process. We deeply appreciate your kind words and are thrilled to have **** as a part of our team. Your satisfaction is very important to us, and if you need any further assistance or have more questions, we're always here to help. Thank you for choosing All Reverse Mortgage!Review fromCharles P
Date: 08/10/2023
5 starsCharles P
Date: 08/10/2023
************************************* Officer, did an outstanding job educating me about Reverse Mortgages, how they work, and the application process. ***, along with ******************************************, Processor, and their team made this a surprisingly very pleasant experience that was very effective and efficient.All Reverse Mortgage Inc.
Date: 11/19/2023
Thank you for taking the time to provide feedback on your experience with *************************** and ******************************************. Your positive review is greatly appreciated, and it's feedback like yours that motivates us to maintain high standards in our service. If there's anything more we can do to assist you or if you have any further questions, please don't hesitate to reach out!Review fromPatti P
Date: 07/18/2023
5 starsPatti P
Date: 07/18/2023
When I started looking at reverse mortgages, I initially chose a different company. They gave me bad advice which left me not feeling good about using their company. Also, their terms were not anywhere near as good as ****'s. When I checked with **** online and requested an estimate with only my name, address and email, I received the estimate in less than 24 hours from ********. He was with me every step of the way. My loan funded this past Tuesday and I am happy to recommend this company and in particular *****************************, to anyone looking for a reverse mortgage.All Reverse Mortgage Inc.
Date: 11/19/2023
We're delighted to know that the terms offered by **** were more appealing and that ********** consistent support throughout the process was a key factor in your satisfaction. Your recommendation is highly valued, and we're proud to have professionals like ******** on our team who are dedicated to providing excellent service!Review fromLaurie R
Date: 06/30/2023
5 starsLaurie R
Date: 06/30/2023
From the initial call about a reverse mortgage to the final signature, the process was straightforward. The agents were able to answer all my questions. They were knowledgeable and professional throughout the process. Thank you for getting it done in such a timely manner.All Reverse Mortgage Inc.
Date: 11/19/2023
Thank you for sharing your positive experience with our reverse mortgage process. Your appreciation for the timely completion of the process means a lot to us. If you have any more questions in the future or need further assistance, please remember that we're here to help. Thank you for choosing All Reverse!Review fromRachel I
Date: 06/29/2023
5 starsRachel I
Date: 06/29/2023
My husband and I have been immensely pleased with All Reverse Mortgage and our loan office, ***********************. Although we had been told that a reverse mortgage was complicated and would take time, we felt the process was very smooth and much faster than we anticipated. We performed our due diligence by investigating three reverse mortgage lenders, including contacting our state office that oversees reverse mortgage products. All Reverse had no complaints against them, and after ****'s excellent service every step of the way, we can see why. He answered our questions promptly--even on a 360---although we did not expect such 7-day service! He was straightforward and professional and yet very personable, so we could not recommend All Reverse or **** more highly. In many ways, we felt that our reverse mortgage was handled more efficiently than a conventional one! If you are even thinking about a reverse mortgage, you could not do better than to contact All Reverse. You will never be pressured.All Reverse Mortgage Inc.
Date: 11/19/2023
Thank you for your detailed review and for sharing your experience with All Reverse Mortgage, specifically with ***********************. Your high recommendation of All Reverse Mortgage and **** is greatly appreciated, as is your insight that the reverse mortgage process felt more efficient than a conventional one. We are delighted to know that our approach to no-pressure customer service met your expectations and contributed to a positive outcome.Should you or anyone you know have any further questions or considerations about reverse mortgages, we are always here to help, with the same commitment to professional and efficient service. Thank you once again for choosing All Reverse Mortgage!Review fromEloise J
Date: 06/04/2023
5 starsEloise J
Date: 06/04/2023
******* and ******* were very attentive and responded quickly and fully to all of my questions and inquiries. They really helped to make the process as painless as possible! Also, I appreciate the wealth of information available on your website.All Reverse Mortgage Inc.
Date: 11/19/2023
Thank you for sharing your positive experience with ****************, and the resources available on our website. We spend a great deal of time making sure the website is helpful to our visitors! If you have any more questions or need further assistance in the future, please remember that we're always here to help. Thank you for choosing All Reverse!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.