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Business Profile

Online Retailer

StackCommerce
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.83

Average of 945 Customer Reviews

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Review Details

  • Brad W

    Date: 06/09/2024

    I purchased a software application from StackCommerce but had a problem with the activation code. I submitted a support ticket on a Sunday, not expecting a response until Monday, but had a reply within a few hours with a resolution to my problem. Not only does StackCommerce provide products at very competitive prices, but their customer support is also top notch.

  • Charles M

    Date: 06/09/2024

    Several issues on different items from orders to offer completion. Great staff and the "Submit a Request" ticketing system es easy to use and the responses are prompt. Thanks all.

  • Wilfredo F

    Date: 06/07/2024

    Great price with minimal wait. **************** was quick to respond and I received the item as promised by approx date. Appreciate your great customer service. Thank you very much.

  • Rick G

    Date: 06/07/2024

    I had ordered the wrong download for my needs, and they fully refunded my money.

  • James V

    Date: 06/07/2024

    Yesterday I purchased a product by mistake. I contacted customer service to see if the order can be cancelled. I received a reply with 24 hours that the product did not ship and my order was cancelled. I am impressed. They could have informed me the item was shipped and non cancelable but they did the right thing. Thanks *******.

  • Barbara N

    Date: 06/06/2024

    The projected delivery date of my Mogics Carsule was June 17. Wow, was I surprised when it arrived on June 6! Super quick and efficient delivery. **************** answered my questions quickly. Couldnt be happier! I will write another review after my scheduled camping trip and after I have used this tent!

  • Marshall R

    Date: 06/06/2024

    I had a problem with an order that was not as advertised. After contacting customer service a representative escalated my case and I was issued a complete refund as the product I wanted was not available. They responded quickly back to my emails and I would recommend them and buy from them again.

  • Linda B

    Date: 06/06/2024

    Not only was the product I purchased a GREAT deal, but the response time, when I had an issue, was very prompt. I had my doubts about security but they have proven themselves worthy of my business.

  • Robert D

    Date: 06/02/2024

    Today, I purchased (online) a lifetime subscription (for an amazing price through Cult of Mac) for the iScanner app for my iPhone. Unfortunately I was not able to activate it right away on my own. I immediately sent a message to support and within the hour, I received a reply which helped me to easily install and activate the iScanner app on my iPhone. I was very impressed with the timeliness of the support team (****). This app looks like it offers a lot, way more than most scanning apps on the market (at least with the ones I am familiar with). I highly recommend it.

  • Pam M

    Date: 05/30/2024

    I had an issue with a purchase but the support team was very helpful and responded very quickly when i submitted my help request. The support team member ****** was fast, professional, and very understanding. I could not have asked for a better experience solving my issue.

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