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Business Profile

Property Management

Bridge Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 25 total complaints in the last 3 years.
  • 10 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/23/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In February 2022 I received a shut off notice ******************************. Due to the owner selling the property he took his name off the account. I wasn't aware of this at the time. I went to the new owner Bridge Management Inc # **** to inquire about this because they were not returning my calls. I was told they would take care of it. I was ask to fill out some new paperwork for them. They told me that my name would have to be on the paperwork since I live there. That was February 5, 2022. I thought nothing of it because I never received a bill. Nor did I ever receive a bill from the previous owner while living there. I gave Bridge Management my 30 day notice the end of February. I moved out on March 29, 2022. The ********************* called me September 16, 2022 to tell me I had a past due bill of $231.04. I told them I shouldn't have any bill. They should talk to the owner. I was told the application was in my name with my Drivers License. I ask when this was done. They said the application was received on February 5, 2022 but was incomplete. They said another application was received and process on June 16, 2022 from Bridge Management. Bridge Management was aware I moved out because they received the keys by mail on April 5, 2022. I called them they said they wouldn't do that and they didn't do that. The owner has not returned my call as of yet. This is really BAD BUSINESS and a little SHADY!!

  • Initial Complaint

    Date:09/21/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    see attached

    Customer Answer

    Date: 10/19/2022

    Still have not had contact with the company having trouble receiving my security deposit back for my rental agreement

Bridge Management is NOT a BBB Accredited Business.

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