Internet Marketing Services
Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,986 Customer Reviews
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Review fromLaurel L
Date: 03/12/2025
1 starLaurel L
Date: 03/12/2025
One of the worst companies I have had to deal with!! Every step felt like a scam. Horrifying at best. Dont think a $10 card is going to change my mind.
Blackhawk Network Holdings, Inc.
Date: 03/14/2025
Hello ******,We are truly sorry to hear about your experience. We take customer concerns very seriously and understand your frustration. Please rest assured, our team will reach out to you directly to investigate and work towards a resolution. We value your feedback and are committed to ensuring we address this issue promptly.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromPatrick B
Date: 03/12/2025
5 starsPatrick B
Date: 03/12/2025
Fast and courteous service, very professional and knowledgeable client care agentsBlackhawk Network Holdings, Inc.
Date: 03/13/2025
Hello *******,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our customer care team. Providing fast, courteous, and professional service is our top priority, and we truly appreciate you taking the time to share your experience. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromSantana W
Date: 03/12/2025
1 starSantana W
Date: 03/12/2025
When will I receive my 10for this the the person who helped me was okBlackhawk Network Holdings, Inc.
Date: 03/13/2025
Hello *******,Thank you for sharing your experience. We're sorry for any confusion or frustration regarding your concern. Our team will be reaching out to you directly to gather more details and work toward a resolution. If you need further assistance in the meantime, please don't hesitate to contact our customer support team.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromEileen D
Date: 03/12/2025
5 starsThe agent was excellent and took his time and checked all the cards i on had on file. He explained everything and told me about the replacement cards that I surely did just received in the mail. Great customer service !!!!Review fromChad R
Date: 03/12/2025
5 starsChad R
Date: 03/12/2025
The customer service representative was very helpful. They were able to help me wothout any issues and did it very quickly.Blackhawk Network Holdings, Inc.
Date: 03/13/2025
Hello ****,Thank you for your wonderful review! We're thrilled to hear that our customer service representative was able to assist you quickly and without any issues. Providing helpful and efficient support is our top priority, and we truly appreciate you taking the time to share your positive experience. If you ever need further assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromTyrice S
Date: 03/12/2025
4 starsfast and simple to solve my problem that I had.Review fromEliseo O
Date: 03/12/2025
5 starsEliseo O
Date: 03/12/2025
Great customer service thorough and informative.Were definitely ************** a happy customerBlackhawk Network Holdings, Inc.
Date: 03/13/2025
Hello ******,Thank you for your wonderful review! We're delighted to hear that our customer service team provided you with thorough and informative support. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your positive experience. If you ever need assistance in the future, we're always happy to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromAngela C
Date: 03/11/2025
5 starsAngela C
Date: 03/11/2025
Great service, helpful, friendly, resourceful, and thorough. #1 in my book!Blackhawk Network Holdings, Inc.
Date: 03/13/2025
Dear ******,Thank you for your kind words and for taking the time to share your experience. We truly appreciate your support and are delighted to hear that you found our service helpful, friendly, and thorough. Providing exceptional service is our top priority, and your feedback reassures us that we are meeting that goal. We look forward to serving you again in the future!Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromValerie M
Date: 03/11/2025
4 starsValerie M
Date: 03/11/2025
The customer sercice *** was very helpful resolving my lost cards. (I think I accidentally threw them away). However, I wish that they would always give us a choice of a physical card, which i prefer over digital, but sometimes they don't give you a choice. Otherwise, I am happy with their service.Blackhawk Network Holdings, Inc.
Date: 03/13/2025
Dear *******,Thank you for your positive review and for sharing your experience with our customer service team. We are pleased to hear that our representative was able to assist you in resolving your lost cards. We appreciate your feedback regarding card format options and understand your preference for physical cards. While availability may vary depending on the specific card and issuer, we continuously strive to enhance our offerings to better serve our customers. Your insights are valuable, and we will take them into consideration as we work to improve our services.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromCarol Ann H
Date: 03/11/2025
5 starsCarol Ann H
Date: 03/11/2025
The gentleman handling my call was very helpful, knowledgeable and kind mannered. Thank you!Blackhawk Network Holdings, Inc.
Date: 03/19/2025
Hello *****,Thank you for your wonderful review! We're delighted to hear that our team member provided you with helpful, knowledgeable, and kind service. Customer satisfaction is our top priority, and we truly appreciate you taking the time to share your experience. If you ever need further assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
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