Internet Marketing Services
Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,986 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromChristina G
Date: 03/13/2025
5 starsChristina G
Date: 03/13/2025
Handled my lost card issue quickly and efficiently! Very professional!
Blackhawk Network Holdings, Inc.
Date: 03/14/2025
Hello *********,Thank you for your wonderful review! We're so glad we could assist you quickly and efficiently with your lost card issue. Providing professional and helpful service is our top priority, and we truly appreciate your kind words. If you ever need any further assistance, please don't hesitate to reach out.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromBranda H
Date: 03/13/2025
5 starsBranda H
Date: 03/13/2025
Very easy to Work with helped me out (Gratefully). Easy to Understand what I needed After I chat with ****************Blackhawk Network Holdings, Inc.
Date: 03/14/2025
Hello ******,Thank you for your wonderful review! We're thrilled to hear that our customer service team was able to assist you and make the process easy to understand. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need further assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromLana J
Date: 03/12/2025
1 starLana J
Date: 03/12/2025
******** customer service. I have sent numerous emails with no responses. I am very frustrated and upset. I was sent a virtual card through your business and now cant use it and bo communication back to me or anythingBlackhawk Network Holdings, Inc.
Date: 03/16/2025
Dear ****,Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you've experienced with our customer service and the virtual card issue. We understand how important it is to receive timely assistance, and we are truly sorry that we fell short of your expectations. Weve requested further details via email from you to help resolve this matter as quickly as possible. Please know that we are committed to addressing your concerns.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromDale J
Date: 03/12/2025
5 starsDale J
Date: 03/12/2025
My card was blocked do to suspicious behavior. I called and my card was replaced.Blackhawk Network Holdings, Inc.
Date: 03/20/2025
Hello ****,Thank you for sharing your experience! We understand how frustrating it can be to have a card blocked, but we're glad our team could assist you in getting a replacement. Your security is our top priority, and we appreciate your patience throughout the process. If you ever need further assistance, please don't hesitate to reach out.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromJon H
Date: 03/12/2025
5 starsJon H
Date: 03/12/2025
Customer service was vert friendly, and patient with me. Buying the card was very simple, but had some problems with the digital card. Customer service resolved it very professionally! Thank You!Blackhawk Network Holdings, Inc.
Date: 03/20/2025
Hello ***,Thank you for your wonderful review! We're delighted to hear that our customer service team was able to assist you with patience and professionalism. While we regret that you encountered an issue with your digital card, we're glad we could resolve it to your satisfaction. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need further assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromMike L
Date: 03/12/2025
5 starsMike L
Date: 03/12/2025
Very helpful easy to work with knew just what I neededBlackhawk Network Holdings, Inc.
Date: 03/20/2025
Hello ****,Thank you for your wonderful review! We're delighted to hear that you found our team helpful and easy to work with. Providing a smooth and supportive experience is our top priority, and your kind words mean a lot to us. If you ever need anything in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromORVILLE M
Date: 03/12/2025
5 starsGreat service and prompt response, I really love this card serviceReview fromJERRY S
Date: 03/12/2025
5 starsThey were very honest and easy to work with. My card had expired and they refreshed it without any problems or delay.Review fromAkram S
Date: 03/12/2025
5 starsAkram S
Date: 03/12/2025
Blackhawk Network Holdings, Inc was very quick in resolving my concern!Blackhawk Network Holdings, Inc.
Date: 03/20/2025
Hello *****,Thank you for your kind words! We're thrilled to hear that our team was able to resolve your concern quickly. Providing efficient and helpful support is our priority, and your feedback means a lot to us. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromRommel F
Date: 03/12/2025
3 starsRommel F
Date: 03/12/2025
The customer service is great , they solved my problem easily ; however the new card I got as a replacement was not working in most of the places I tried , it would be nice if this problem can be fixed in the near future.Blackhawk Network Holdings, Inc.
Date: 03/20/2025
Hello ******,Thank you for your feedback. We're glad to hear that our customer service team was able to assist you, but we're sorry to learn that your replacement card isn't working as expected. We understand how frustrating this must be, and our team will be reaching out to you directly to look into this and find a resolution. Your experience matters to us, and we appreciate the opportunity to make things right.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.