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Business Profile

Internet Marketing Services

Blackhawk Network Holdings, Inc.

Reviews

This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Blackhawk Network Holdings, Inc. has 15 locations, listed below.

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    Customer Review Ratings

    3.93/5 stars

    Average of 1,992 Customer Reviews

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    Review Details

    • Review fromRichard G

      Date: 09/15/2022

      1 star

      Richard G

      Date: 09/15/2022

      Hi, I purchased on August 19 and still did not receive the card!!!! Can't talk to anyone either Very frustrating!

      Blackhawk Network Holdings, Inc.

      Date: 09/16/2022

      Hello *******,We sincerely apologize for any inconvenience you may be encountering with receiving your order. In order to better assist you, we recommend using our Online Contact Form located in the "Contact Us" section at the bottom of the website you used to place your order. The form will ask you for basic information as well as the nature of your concern. Once we receive your filled out form, a representative will respond with any additional questions or information they may have. We look forward to being able to assist you.Regards,Blackhawk Network ****************
    • Review fromKat D.

      Date: 09/12/2022

      5 stars

      Kat D.

      Date: 09/12/2022

      GiftCards.com provides many convenient options to send a gift. Their site is user-friendly and lists hundreds of gift cards for every occasion.

      Blackhawk Network Holdings, Inc.

      Date: 09/13/2022

      Hi ***,Thank you for leaving this review! We are glad you enjoyed our website as well as the different varieties of gift cards we provide. We look forward to assisting you with your gift card needs in the future.
    • Review fromBenita A

      Date: 09/12/2022

      3 stars

      Benita A

      Date: 09/12/2022

      Ordering wasn't difficult, except the gift care I really wanted wasn't a choice. All cards arrived at the specified time. I don't know if the recipients have had any trouble using them, yet.

      Blackhawk Network Holdings, Inc.

      Date: 09/13/2022

      Hi ******,We appreciate you taking the time to post this terrific review, as well as your feedback regarding your overall experience! We are very happy that you are satisfied with the ease of using our website to place your order. We hope to be able to assist you with your future gift card needs.
    • Review fromVickie G

      Date: 09/11/2022

      5 stars
      I have never had a problem receiving or using my gift card.
    • Review fromJavier I

      Date: 09/11/2022

      5 stars

      Javier I

      Date: 09/11/2022

      Works well. Will keep using for birthdays and such. I hate the review part.

      Blackhawk Network Holdings, Inc.

      Date: 09/13/2022

      Hi ******,We appreciate you taking the time to post this terrific review! We are very happy that you are satisfied with your experience and your order. We hope to be able to assist you with your future gift card needs.
    • Review fromjeremy m

      Date: 09/10/2022

      1 star
      This company ***** i bought a reloadit card and went to put the money in my safe online but when I tried to login to my online account I keep getting the technical difficulties error and i even waited 24 hr after doing that cleaning cookies and cache and I am ***** unable to login to this website. Something needs to be done about them asap. they deserve a no star rating and to be shutdown for such bad business practices.
    • Review fromJane T

      Date: 09/09/2022

      1 star
      Received a **** debit gift card from this company as a gift for $50. I tried to register card and received error. Then checked balance on **** and $50 was balance on card. Took card on vacation and did not use it came home and went to use it and cashier stated that only $3.02 was on the card. Went online and looked at transactions and 1st transaction was done on 8/22 and then numerous small ones for the next next and half. Had I not tried to use the card the last $3.02 would have been gone. Tried contacting company and not access to speaking to actual customer service. When it asks for card number and information it wants a zip code which of course does not match since there must be another zip code on file. No prompt to talk to actual person. Very frustrating and disappointing. I feel more for the person that bought me the card. I feel like either someone knows how to get into their system or someone in the company. Because it was like as soon as I checked balance then the activity started. Reading from others this seems to be the case that once a check balance is done then the card ends up getting used up by someone that the card does not belong to. Very disappointed.
    • Review fromKhalid S

      Date: 09/07/2022

      5 stars

      Khalid S

      Date: 09/07/2022

      Good deal.Prompt service.The gift card arrived quickly.Will condider in future.

      Blackhawk Network Holdings, Inc.

      Date: 09/09/2022

      Hello ******,Thank you for your review! We are very glad to hear that you are pleased with our service, and look forward to serving you again for your gift card needs.
    • Review fromAnurag A

      Date: 09/01/2022

      1 star
      This is a very unethical company. I purchased a ******** eGift card for a family member and these guys processed it. The gift card did not work, so I called them to request a refund. They transferred my call 4 times but did not help me. My money is still stuck with them.
    • Review fromCarol M

      Date: 09/01/2022

      3 stars
      There is no mechanism for revising the recipient's address even though the card hadn't been sent yet. Also, there's no tracking available. I like the fact that I can use my own photo, but this transaction was a little stressful.

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