Internet Marketing Services
Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,986 Customer Reviews
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Review fromLonna C
Date: 03/19/2025
1 starLonna C
Date: 03/19/2025
The first card they sent was an E- card that wouldn't activate. That first representative seemed in a hurry and just gave me some"further instructions " to try after the call, and let me go. I tried them, still wouldn't activate the card so I called back and got another representative who said he'd send a physical card. Got that a week later in the mail. When I came the next day to activate it said it was expired so I called again. The next representative said they had to cancel it before I even received it because the computer showed it was a duplicate card and that they had already sent out a replacement before I even called and that u should be getting it in a few days. That was well over a week ago and I still haven't received the new replacement card. I really need that money because I've been off work due to back surgery. I'm starting to think it's a fraudulent deal.
Blackhawk Network Holdings, Inc.
Date: 03/28/2025
Hello *****,We sincerely apologize for the difficulties you've experienced in trying to activate and receive your card. We understand how frustrating this situation must be, especially given your circumstances. Our team will be reaching out to you directly to investigate and ensure this is resolved as quickly as possible. Thank you for bringing this to our attentionwe appreciate your patience.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromAurora C
Date: 03/18/2025
5 starsAurora C
Date: 03/18/2025
Great customer service and thank you for your kind help!Blackhawk Network Holdings, Inc.
Date: 03/28/2025
Hello Aurora,Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. Providing helpful and friendly support is our top priority, and your feedback means a lot to us. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromChris C
Date: 03/18/2025
5 starsThe customer *** was very helpful and understood my frustration and restored my card quick and easyReview fromEric C
Date: 03/18/2025
5 starsEric C
Date: 03/18/2025
Amazing customer service, havent had my issue resolved yet, but so far, very quick and responsive. I will add more when I hear back from them. But I expect my situation to be resolved in a quick manner.Blackhawk Network Holdings, Inc.
Date: 03/19/2025
Hello ****,Thank you for your kind words! We're delighted to hear that you've had a positive experience with our customer service so far. We appreciate your patience as we work to resolve your issue and are confident that our team will assist you as quickly as possible. If you need any further support in the meantime, please don't hesitate to reach out. We look forward to your update and hope to provide a resolution that meets your expectations!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromPiyush S
Date: 03/18/2025
5 starsPiyush S
Date: 03/18/2025
My card expired as I didnt realized the expiration date. Contacted the customer service and they were very helpful and professional. They issued me a new card. Happy with the service.Blackhawk Network Holdings, Inc.
Date: 03/25/2025
Dear ******,Thank you for sharing your experience with us. Were pleased to hear that our customer service team was able to assist you promptly and professionally in issuing a new card. Your satisfaction is very important to us, and were delighted to know that youre happy with the service provided. If you need further assistance in the future, please dont hesitate to reach out.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromAyo A
Date: 03/18/2025
5 starsAyo A
Date: 03/18/2025
The customer service was impressive and great. My inquiry was handled in a professional manner. *****!Blackhawk Network Holdings, Inc.
Date: 03/21/2025
Hello Ayo,Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our customer service team was able to assist you in a professional and efficient manner. Providing excellent service is our top priority, and your feedback means a lot to us. If you ever need anything in the future, please don't hesitate to reach out. We're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromEdward H
Date: 03/18/2025
4 starsEdward H
Date: 03/18/2025
I had questions about an issue I didn't quite understand and they were addressed to my understanding and satisfaction thank youBlackhawk Network Holdings, Inc.
Date: 03/25/2025
Dear ******,Thank you for taking the time to share your positive experience with us. Were delighted to know that our team was able to address your concerns to your satisfaction and provide the clarity you needed. Your feedback is greatly appreciated, and we remain committed to delivering excellent service.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromKristen S
Date: 03/18/2025
5 starsKristen S
Date: 03/18/2025
I greatly appreciated the swift support and friendly customer service agent who handled my request.Blackhawk Network Holdings, Inc.
Date: 03/20/2025
Hello *******,Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our support team and that our agent was able to assist you promptly and kindly. Providing excellent customer service is our top priority, and your kind words mean a lot to us. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromLaurie H
Date: 03/16/2025
5 starsLaurie H
Date: 03/16/2025
I was very pleased with the service and response from your support team member. I misplaced a rebate card and when I found it had expired. They were able to issue me a new card without any issues. Fantastic service….thanks againBlackhawk Network Holdings, Inc.
Date: 03/25/2025
Dear ******,Thank you so much for your 5-star review and kind words about our support team! Were thrilled to hear that our team was able to assist you with replacing your rebate card efficiently and without any issues. Providing exceptional service is always our top priority, and were delighted that your experience reflected that.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromGina W
Date: 03/16/2025
5 starsGina W
Date: 03/16/2025
I had an issue with retrieving my virtual rebate card. Customer representative helped without any questions. She was professional and friendly. Thank you! I would definitely 100% recommend them to ALL my friends and family!Blackhawk Network Holdings, Inc.
Date: 03/19/2025
Hello *****,Thank you so much for your wonderful feedback! We're thrilled to hear that our customer representative was able to assist you promptly and professionally. It's great to know that you had a positive experience, and we truly appreciate your recommendation. Your kind words motivate us to continue providing excellent service. If you need any further assistance, don't hesitate to reach out. We're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
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