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Business Profile

Internet Marketing Services

Blackhawk Network Holdings, Inc.

Headquarters

Reviews

This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Blackhawk Network Holdings, Inc. has 15 locations, listed below.

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    Customer Review Ratings

    3.95/5 stars

    Average of 1,986 Customer Reviews

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    Review Details

    • Review fromJewell M

      Date: 03/16/2025

      5 stars

      Jewell M

      Date: 03/16/2025

      Their gift cards are easy to use as I can add to my Apple wallet and even if I cant, I can use the card numbers to physically pay for things I need.

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello ******,Thank you for your wonderful review! We're thrilled to hear that you find our gift cards easy to use and appreciate the flexibility they offer, whether adding them to your Apple Wallet or using the card numbers for purchases. Your satisfaction means a lot to us, and we truly appreciate your support. If you ever need assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromClaire L

      Date: 03/16/2025

      5 stars

      Claire L

      Date: 03/16/2025

      Great customer service and support. I also enjoy the benefits of this card.

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello ******,Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the benefits of your card and that you had a positive experience with our customer service and support. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever need anything further, please don't hesitate to reach outwe're here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromLora C

      Date: 03/15/2025

      3 stars

      Lora C

      Date: 03/15/2025

      It took entirely too long to solve my problem. I sent the things they requested and it still took 2 weeks. I would contact and get no reply

      Blackhawk Network Holdings, Inc.

      Date: 03/20/2025

      Hello ****,We sincerely apologize for the delay and any frustration it caused. We understand how important timely resolutions are, and we regret that your experience did not meet expectations. Our team will be reaching out to you directly to address this matter and ensure we assist you as best as possible.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromTaylor P

      Date: 03/15/2025

      4 stars

      Taylor P

      Date: 03/15/2025

      Great very easy to use thanks for the gift card

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello ******,Thank you for your kind words! We're delighted to hear that you found the gift card easy to use and had a great experience. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your feedback. If you ever need any assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromLaShon A

      Date: 03/15/2025

      5 stars

      LaShon A

      Date: 03/15/2025

      Blackhawk Network was very professional, attentive to my issue and resolved it in a timely manner.

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello ******,Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing professional and attentive support is our priority, and were glad we could resolve your issue in a timely manner. If you ever need assistance in the future, were always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromMike G

      Date: 03/15/2025

      5 stars

      Mike G

      Date: 03/15/2025

      Resolved my issue quickly and I was able to use the card within minutes.

      Blackhawk Network Holdings, Inc.

      Date: 03/20/2025

      Hello ****,Thank you for your wonderful review! We're delighted to hear that your issue was resolved quickly and that you were able to use your card without delay. Providing fast and efficient support is our priority, and it's great to know we met your expectations. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromRenee H

      Date: 03/14/2025

      5 stars

      Renee H

      Date: 03/14/2025

      Very satisfied. I let a card expire and they helped resolve the issue.

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello *****,Thank you for your wonderful review! We're so glad we could assist you in resolving the issue with your expired card. Customer satisfaction is our top priority, and it's great to hear that you had a positive experience. If you ever need further assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromKatharine F

      Date: 03/14/2025

      4 stars

      Katharine F

      Date: 03/14/2025

      Great customer ******************* on how to use my cards via online & @ businesses w/o having the physical cards

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello *********,Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service and that our guidance helped you use your cards both online and in stores without needing the physical card. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromConnie D

      Date: 03/14/2025

      5 stars

      Connie D

      Date: 03/14/2025

      They were quick, efficient, kind to my student teacher. They ifixed this issue so I'm back i another thousand issues to handl

      Blackhawk Network Holdings, Inc.

      Date: 03/20/2025

      Hello ****** Thank you for your kind words! We're so glad to hear that our team was able to assist you quickly and efficiently. It's wonderful to know that we could help resolve the issue for your student teacher, and we truly appreciate your support. If you ever need assistance with anything else, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromRoni M

      Date: 03/14/2025

      5 stars

      Roni M

      Date: 03/14/2025

      Great Service, Very Helpful & Understanding Customer Service ***** Very Satisfied & Happy With Their Services & Cards.

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello ****,Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service team and that you're happy with our services and cards. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your positive experience. If you ever need any assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************

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