Reviews

This profile includes reviews for GoFundMe's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  GoFundMe

  855 Jefferson Ave Redwood City, CA 94063-9992

  
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  GoFundMe

  815 E St Box 121270 San Diego, CA 92101-6426

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  GoFundMe

  PO Box 1329 Redwood City, CA 94064-1329

  

Review Details

• Review fromLauren L

  Date: 11/28/2023

  1 star
  $20,000 did NOT go to recipient.!It is being held by organizer. The blurb specifically stated the donations would go directly to the children of their deceased father. The funds were supposed to assist in maintaining three childrens needs. I donated $500 and the ( alleged ) recipients not only did not receive any money, they were also denied access to donor names and contribution information.

• Review fromMichael M

  Date: 10/10/2023

  1 star
  I don't know how you got my debit card #, but it was not from me!! You charged my card $115. today and I have never heard of your rip off scam company ever before !! Now I have to contact my card provider and cancel this card and make all my auto pays to switch to a new card whenever I get it. Why don't you try and get a real job instead of stealing people's money. Too lazy, no skills and I am sure a total loser or losers who run this scam. All negative energy and a waste of time. Get a life losers !! F--- y-- !!!

• Review fromScott S

  Date: 10/06/2023

  1 star
  Allowing fundraising for grifters off the death of a friend

• Review fromRoxanna O

  Date: 08/18/2023

  1 star
  Many people sent me funds, but I never received.I feel so bad for yhose that have sent me thrir hard earned money to be stolen fron ********me

• Review fromKatherine L

  Date: 08/09/2023

  1 star
  I was scammed out of over $1000. The people acted like they would help me, but they did no such thing even though I provided all the evidence. They provided no explanation as to how they reached their conclusions, but there is no universe in which the campaign could be non fraudulent given the documentation and the character of the donor. Don't ever give to GoFundMe. The organizers will never protect you against criminals, and they don't care if the funds go towards illegal means.

• Review fromJohnathan G

  Date: 08/05/2023

  1 star
  If you report fraud they tell you they cant help. No one above the chat line communicates or will take questions. No communication is shared. They will not allow phone conversations. There is no solution ever given , no meaningful dialogue, no help at all. They are making money off of fraud and hope they lose their license to operate.

• Review fromAnat K

  Date: 07/17/2023

  1 star
  A friend had set up a fundraiser for surgery for a family member and travel costs. People are donating. But when she tries to get the money GoFundMe asks for documents and gives run arounds. I have donated to her campaign and am sad to hear the company is being difficult in her time of need

• Review fromJames H

  Date: 07/07/2023

  5 stars
  They are discriminating by not allowing *************** They're frequently asked questions is outdated and loose information. They're asking for information and verify that doesn't exist. No fast verification option for Green *** only large Banks like ***** Fargo. Holding my funds and won't give them to me even though they said they would. Taking a large percentage of the profits. Chat buttons don't work on mobile. Neglecting their it department. Discriminating against the poor. No ******* money card support.

• Review fromSteven R

  Date: 06/09/2023

  1 star
  The customer service at ********************** cost me my donation. I told them numerous times to resort to organizer and they refused. They would not allow me to setup my Bank account information also my account was compromised and they still issued refund so now the family has 0 travel funds, living expenses GoFundMe is an absolute disgrace

• Review fromTina H

  Date: 06/07/2023

  1 star
  My brother passed away in the beginning of February 2023, his manager wanted to do a GoFundMe for my brother because she said a lot of people would want to contribute, because he helped and touched a lot of *************" I said. Great gesture, right? But here we are months later and 30 something emails later back and forth with GoFundMe, over the past 2 1/2 months about the fact I have not received anything from the manger or GoFundMe. I filed a Beneficiary Claim with GoFundMe mid April, submitting all info they asked for, including the text messages between, myself and the manager in reference to the funds. I have still received nothing.