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Business Profile

Patio Furniture

Patio Heat and Shade

Reviews

This profile includes reviews for Patio Heat and Shade's headquarters and its corporate-owned locations. To view all corporate locations, see

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Patio Heat and Shade has 2 locations, listed below.

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    Customer Review Ratings

    4.65/5 stars

    Average of 37 Customer Reviews

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    Review Details

    • Review fromJanelle R

      Date: 06/03/2024

      5 stars
      ******* is SUCH a neat guy, he was very helpful and honest about helping me with an order. After struggling with some bank/card issues, we got it resolved and he was patient, fun, and very understanding. Thank you for your time and sharing a few laughs with me, dude. I'll be sure to reach out when I need more material for future jobs. Stay cool. "coo-coo-coo-coo-coo-coo-coo-coo-coo-cool."
    • Review fromClaire H

      Date: 05/10/2024

      5 stars
      Very happy with their customer service! I had lot of questions when I first reached out by phone and the service agent (*************************) was extremely patient and knowledgeable. He helped work through all my questions and gave me a really good overview of all the best options for our project. He also gave me a better price and made it very easy by putting everything into a shopping cart for me and sending a link along for the cart with the quoted prices. Very happy with them as a business.
    • Review fromDavid S

      Date: 05/07/2024

      5 stars
      ******* was great he helped a ton helping me find what I need was awesome ??
    • Review fromMary D

      Date: 05/07/2024

      5 stars
      I called in for help ordering an umbrella canopy and *********************** HELPED me way above and beyond what I would expect from customer service!! Someone is very lucky tho have him as an employee!! I willl do business again with this company because of him!
    • Review fromLisha G

      Date: 05/01/2024

      5 stars
      ************************* is the best - the service is awesome, and the quality of the products are great too! I am getting my 3rd Umbrella - we love them!
    • Review fromraffy e

      Date: 05/01/2024

      4 stars
      Service and willingness to help were great also knowledge about the product was very good
    • Review fromMelanie W

      Date: 04/30/2024

      5 stars
      ******* was beyond helpful! I had lots of questions and specific needs and he walked me through each one. We were in contact over this product all day and he was patient and understanding.
    • Review fromDrew W

      Date: 04/24/2024

      5 stars
      ******* was amazing. He was helpful, friendly and most of he solved our issue. Thanks *******. Youre the best.
    • Review fromThomas K

      Date: 04/24/2024

      5 stars
      ******* was awesome! It was so nice to get some real customer service and he just took his time and asked a lot of questions to make sure I got the right product. I really appreciate that! Havent had this good of customer service in a long time.
    • Review fromSherry C

      Date: 04/16/2024

      5 stars
      ****** did a great job describing the products, different options and installation suggestions. Good job.

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