Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Arbitration Services

Pacific Debt Relief

Reviews

Customer Review Ratings

4.93/5 stars

Average of 1,911 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlexsandra G.

    Date: 12/02/2022

    5 stars
    I haven't seen results yet because I just started working with them today. But my experience in getting started with Pacific Debt was very pleasant. **** was very informative, understanding, and helpful. I'll be honest, I was hesitant because of the shame that comes with having debt issues, but I hung up with **** feeling relieved and no judgement at all.
  • Review fromCaitlin R

    Date: 12/01/2022

    5 stars
    Great customer service! They are very thorough and helpful. Especially kind with the situation in hand. Highly recommend!
  • Review fromAnnMarie Ç

    Date: 12/01/2022

    5 stars
    Excellent service, friendly, & professional. Thank you! We appreciate the assistance provided.
  • Review fromSuzette U

    Date: 12/01/2022

    5 stars
    **************** is spot on. They make sure you understand everything. Process was easy for me due to my particular creditor companies which they have experience with. I'm a hard working person and wanted to pay my bills diligently. But life made that difficult. When my creditors threatened litigation without consideration to my hardships, I was in a panic. Ive never been sued. It scared me. After speaking with ****** and getting my 500 questions answered I was enrolled. It was like a ton of bricks were lifted off of me and I can BREATHE. I'm happy that I can be able to pay my debt and actually make headway instead of drowning in interest. Very thankful for people who are human.
  • Review fromDot R

    Date: 11/29/2022

    5 stars
    I was very nervous to make the call to Pacific Debt but I finally did and spoke with ****** who was friendly, confident & professional and put a lot of my concerns to rest. I have now started the process to get my debt under control! Thank you, Thank you, Thank you!
  • Review fromSamuel J.

    Date: 11/28/2022

    5 stars
    Very informative and helpful, and hopefully on my way to being debt free.
  • Review fromJamie B

    Date: 11/23/2022

    5 stars
    Pacific has significantly increased our time to pay off our credit card debt, by about 30 years! It's very affordable, the customer service is top notch, and I'm already seeing a light at the end of the tunnel. Thank you!
  • Review fromRoland A

    Date: 11/23/2022

    5 stars
    The anxiety and apprehension were heightened midway through the consultation especially when the word "bankruptcy" was mentioned. The staff who walked me through the process was knowledgeable and clear with his explanations that made my head feels a lot lighter. And more confident to bettering our credit management. Thanks for the help.
  • Review fromTamara H

    Date: 11/22/2022

    5 stars
    ****** was very understanding and kind; yet also professional and knowledgeable.
  • Review fromMia O

    Date: 11/22/2022

    5 stars
    ****** was extremely helpful and thorough. Dealing with debt is not easy and this wasn't an easy decision. This is something that I had been trying to avoid but had been looking into for about 6 months as I was trying to take care of it myself. But when things come up and without any available savings unfortunately the reliance on a credit card makes things worse. I am glad I waited to find the right person I could explain my situation to and the right company to assist me and my family with this financial burden.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.